Klantbeoordelingen voor VEVOR Commerciële IJsmachine – Hoofdeenheid, 136 kg/dag RVS IJsmachine met Slim Bedieningspaneel, Zelfreinigend, Instelbare Dikte, Ideaal voor Restaurants, Bars, Cafés, Hotels – Alleen Hoofdeenheid

Worst machine didnt even work since arrival and tech support is email only option.

Not good the compressor is sweating to much

Commissioned ice machine the end of June and has worked very well until mid August when the water pump seized. The lower shaft bearing is full of rust, this bearing is above the water held in the pump reservoir so it doesn't get wet. However it's an ice machine so there's lots of moisture which the all steel bearing could not handle. Been waiting 5 days now for Vevor to let me know when or if they're sending a new pump. Not impressed with their customer service at all.

WONT WORK SINCE DAY 1 DO NOT WASTE MONEY PLUS YOU WILL NOT GET ANY CUSTOMERSERVICE EXCEPT SAME MESSAGE THRU EMAIL YOU WILL BE STUCK WITH THIS CHEAP PRODUCTS I HAVE SPENT OVER $3500 FOR ICE MACHINE, SLUSH MACHINE, COFFEE MACHINE AND HOT DOG GRILL THE ONLY THING CURRENTY WORKING IS HOT DOG GRILL . VEVOR MIGHT BE CHEAPER UP FRONT BUT NO LIFE SPAN MY ICE MACHINE NEVER WORKED SINCE DAY 1, COFFEE POT HAND KEEP COMING OFF CANT EVEN FIT 16OZ CUP SLUSH MACHINE QUIT UNDER 2 MONTHS THEY HAVE NO SOLUTION FOR ANY OF THE PRODUCT KEEP SENDING ME SAME VIDEOS ANF I TRIED ALL TROUBLE SHOOTING I ALSO HIRED TECHNICIAN TO FIND ISSUE WITH IT AND VEVOR WILL NOT REIMBURSE OR FIX ANY, I WILL NOT SUGGEST SHOPPING WITH VEVOR.

Can’t write a review on an item that you didn’t receive

Still waiting for delivery.

Brand new machine and it’s having numerous error codes. Only worked for two cycles.

I ordered two of these machines over a month ago. Neither one worked, I had a professional HVAC tech come out and service them and he also agreed they are not working properly. Its been over a month now, they tried to get me to trouble shoot everything and would not respond. I had to finally dispute the charge on my CC. Vevor finally got back to me and said that they would take the return as long as I packaged them up. I agreed to do this and palatize them and now they want me to deliver them to a fed ex location. That is not the easiest to do when they arrived on a pallet from a truck. Extremely disappointed in the product and the customer service was even worse.

We received the ice machine and it was damaged in the shipment. The box was damaged as well when delivered. We would like to get a credit of some sort or a replacement. How would that work?

Could not use . It says commercial but is not nsf certified. Our health department shot it down