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VEVOR Commerciële IJsmachine – Hoofdeenheid, 136 kg/dag RVS IJsmachine met Slim Bedieningspaneel, Zelfreinigend, Instelbare Dikte, Ideaal voor Restaurants, Bars, Cafés, Hotels – Alleen Hoofdeenheid

Klantbeoordelingen voor VEVOR Commerciële IJsmachine – Hoofdeenheid, 136 kg/dag RVS IJsmachine met Slim Bedieningspaneel, Zelfreinigend, Instelbare Dikte, Ideaal voor Restaurants, Bars, Cafés, Hotels – Alleen Hoofdeenheid

300 pond/dag

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an*** an***
Support is awful
Vevor instructed to me to purchase a seperate storage bin when I purchased my LRM360 ice machine. They assured me three times that it would be compatable with my ice machine head. Alas, it was not compatible and they refused to give a full refund on it or provide a solution. Buyer beware that Vevor support is extremely unreliable and they send a slew of AI responses without seemingly even reading what you are saying. Additionally after confirming multiple times that the storage bin would fit perfectly with the ice machine head, they then finally told me they do not sell compatible bins for this machine. I'm still annoyed at the $200 I completely lost to this company for a bin that doesn't fit
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Antwoord van de klantenservice: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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wh*** wh***
Don't purchase
Vevor would be fine and I've purchase multiple ice machine and other equipment and when something breaks i can't get parts and speak to someone about the issue so I don't recommend very frustrating.
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Antwoord van de klantenservice: Dear Valued Customer, We sincerely apologize for the inconvenience this issue has caused. We have created a support ticket to investigate and follow up on your case. Our Customer Support team will contact you via email and keep you updated throughout the process until the issue is fully resolved. Please keep an eye on your inbox and respond to our emails if any additional information is requested. Thank you for your patience and understanding.
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Mi*** Mi***
It damaged and your company done nothing want buy from your company again for sure
I bought it from your company came all dental up i sent you some you said in 48 hrs some think would get done i bought alit of item from you come hear me well will not buy no more from your company you can call me 337 945 7036 or text sent picture of the data ge my email beardtruck@gmail.com
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Antwoord van de klantenservice: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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daddygatti daddygatti
owner
received the wrong ice machine
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Antwoord van de klantenservice: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Ma*** Ma***
Cuando se cambiara la base
Cuando se cambiara la base 1
Necesito resolver el cambio de la base que llego mala la pata IZQUIERDA DE la base de la maquina, ya envie varios emails y no respondents con alguna solution, page protection de el delivery y aseguranza. Por fabor Necesito que cambien la base
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Antwoord van de klantenservice: Estimado cliente: Gracias por sus comentarios. Comprendemos sus inquietudes y deseamos sinceramente resolver este asunto lo antes posible. Le solicitamos amablemente que nos facilite los detalles requeridos por correo electrónico, ya que son necesarios para investigar el caso y brindarle la asistencia adecuada. Tenga la seguridad de que solo solicitamos la información indispensable para resolver su situación; agradecemos su apoyo y comprensión. Seguiremos dando seguimiento al caso hasta que se resuelva por completo. Le rogamos que esté atento a las respuestas de su ticket y a las notificaciones por correo electrónico. Gracias por su paciencia y colaboración.
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ja*** ja***
Delivered not in good condition refuse and replace nobody cares in this company
Delivered not in good condition refuse and replace nobody cares in this company 1
No good customer service received damage package and replacement or refund no buddy contact file a clam week a go.
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Antwoord van de klantenservice: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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kelson.king@gmail.com kelson.king@gmail.com
Wrong item shipped
Wrong item shipped  1 Wrong item shipped  1 Wrong item shipped  1 Wrong item shipped  1
Was shipped the wrong item ordered 2 ice machines only got one the second ice head is not an ice head I have ordered several of these in the past to know what the box looks like. Currently talking to customer support to resolve this. I would appreciate your f the ice head is shipped out asap
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Antwoord van de klantenservice: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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nobodiuno nobodiuno
No product and no refund
If I could write a review with zero stars I would. I never received the product, had to file a charge back, and over a month later am still asking for my refund. I got the same run around answer, they assure me it’s being processed, yet I have not received the amount in full. Do NOT use this company.
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Antwoord van de klantenservice: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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navraj.bains.89 navraj.bains.89
Regret buying
Two screws missing and production rate is a quarter of what it states on the description.
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Antwoord van de klantenservice: We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved—please monitor ticket replies and email alerts.
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jesus jesus
Water pump out
water pump when out in 2 weeks
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Antwoord van de klantenservice: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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