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VEVOR Air Diesel Heater 12V 5kW, Diesel Air Heater, Standkachel, 0,16-0,52L/H, Diesel Heater met LCD-scherm & 10m afstandsbediening & Bluetooth APP-bediening

Klantbeoordelingen voor VEVOR Air Diesel Heater 12V 5kW, Diesel Air Heater, Standkachel, 0,16-0,52L/H, Diesel Heater met LCD-scherm & 10m afstandsbediening & Bluetooth APP-bediening

Horizontaal type Ja 5 kW-Oranje

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Ziad Ziad
Mr
Horizontaal type JA 8KW-Oranje
My diesel heater smells like diesel and sometimes the diesel here doesn't work it comes up an error it says supply voltage overrun I've checked voltage of check everything sometimes it doesn't want to work
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear valued customer, Thank you for taking the time to share your feedback. Apologies for any inconvenience. For quick help, please use our "Contact Us" page online—our after-sales team is standing by. We appreciate your understanding.
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Andre Andre
Mr.
JA 2KW-Oranje
The heater itself works fine but the user interface is not that great. It would have been great to have the option to set scheduled run times. The diesel pump is also very loud. For a little bit more I would have been able to buy a better model with better features. The manual is also useless
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Antwoord van de klantenservice: Dear valued customer, We thank you for your feedback. Apologies for any inconvenience you’ve faced. Our after-sales team is ready to help quickly via our "Contact Us" page online. We appreciate your understanding.
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Martin Beeson Martin Beeson
Post
JA 2KW-Oranje
Posted took way longer than they said it would be..very disappointed
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Antwoord van de klantenservice: Dear valued customer, We appreciate your feedback. Please accept our apologies for any inconvenience this may have caused. For quick help, reach out through our "Contact Us" page online—our after-sales team is standing by. Thank you for your understanding.
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Cowan Marine Cowan Marine
Manager
Bought two. Installed one, glow plug died after 3 days -ordered spares - installed new plug, Unit ran fine for 3 weeks then brains/computer died. Installed new brains but then unit was carboned up badly and wouldn't run. Tried removing atomiser screen - it's stuck but good. So I've ordered my third heater!!!
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Antwoord van de klantenservice: Dear valued customer, Thank you for your feedback. We apologize for any inconvenience caused. Please visit our "Contact Us" page online for prompt assistance from our after-sales team. We truly appreciate your understanding.
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Ronald Banks Ronald Banks
Self
Verticaal type JA 8KW-Oranje
Worked well for about a month and now it keeps shutting off code #05 and now all they are doing is creating tickets and nothing's getting resolved.
2 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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Nick Nick
Mr.
Set up was somewhat easy, but the exhaust comes out the bottom. So it has to be set up on legs before it can be ran. The instructions are very confusing. Really doesn't make any sense. Our heater had split fuel lines, so it leaked right from the start. We tried to return it, for a new one. Even exchange. But they refused. Told us we needed to fix it ourselves. They told us what to do. Remember this is a brand new machine. It should work, or be replaced. I should not have to fix a new machine. Still waiting on parts to complete fixing. Good luck.
1 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear valued customer, we trust this message finds you in good spirits. As per our recent discussions and the agreed-upon plan, we’ve finished the necessary steps to resolve your concerns. Please accept our sincere apology for any inconvenience or frustration you experienced; your satisfaction matters greatly to us, and we’re committed to making amends.
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Lewis Parsons Lewis Parsons
Heater
Mine don’t work tryed call to get hell but that is not an easy thing to get wast of money. Half the equipment was missing but they don’t care they got there money already
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear valued customer, we hope this message finds you in good spirits. As per our recent discussions and the agreement we came to, we’re writing to inform you that all necessary steps to address your concerns have been completed. We’re truly sorry for any inconvenience or frustration this situation caused—your satisfaction is incredibly important, and we’re committed to setting things right.
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Mike Mike
Customer
The heater puts out a lot of heat and uses little fuel however, this model is top heavy, prone to tip and fuel leaks when it is tipped, so basically creates a fire hazard. The exhaust pipe on the bottom burn whatever it touches (another fire hazard) finally, the heater after only two uses, now is giving me.an error code. It is failing to ignite but not before it exhausts a LOT of noxious diesel fumes. I have been a fan of VEVOR products in the past but this thing ...I'm not a fan!
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Antwoord van de klantenservice: Hey, there. Thank you for reaching out to us and sharing your concerns. We are sorry to hear about your poor experience with us. We encourage you to visit our website and navigate to the "Contact Us" page, where you can find various ways to get in touch with our dedicated customer support team. Our professionals are well-equipped to assist you and will work diligently to provide you with a satisfactory resolution.
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Sandra Cossitt Sandra Cossitt
Remote
This is my second one of your diesel heaters I have one on front of my rv and one on the back This heater the remote has no window doesn’t make sense! My low review is only because of this no window on remote!!!! The remote is my understanding so you don’t have to go outside With no window you have to Such a bad idea Almost had my loyalty
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Antwoord van de klantenservice: Dear valued customer, Thanks for your feedback. Sorry for any inconvenience."Contact Us" online for quick help from our after-sales team.We appreciate your understanding.
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Dan Dan
Very bare bones
Verticaal type JA 8KW-Oranje
Does not come with DC power connectors(battery clips) Very unclear on how to prime and get started. Fuel hose was kinked and did not allow fuel to flow.
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Antwoord van de klantenservice: Dear valued customer, we appreciate your patience and cooperation as we work through your concerns. Our team is actively striving to find a solution that will satisfy you. Keep an eye on your ticket and email for regular updates on how things are progressing. For more help or questions, feel free to contact us anytime.
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