Klantbeoordelingen voor VEVOR Waterdestilleerder met temperatuurregeling, 4 L distilleerder RVS 1750W Waterdestilleerder Zuiver waterdestilleerder met glazen kan, 1,5 L/H distillatieapparaat Waterdestilleerder

I am so disappointed with the customer service. I got the product and tried to set it up but the lid was stuff in the main container (arrived this way) and I sent pictures and was told someone would reach out but nobody has and it has been 2 weeks. I cannot even set it up to try it out with the lid stuck.

We have used water distillers of various brands over the years. We purchased a Vevor 4L/1.5 Litre per hour distiller and followed the instructions for the initial clean etc. However we kept finding that despite the water being distilled from the stainless steel chamber into the glass 4 Litre container, the water tasted of chemicals. This did not change. We complained and asked for a refund. They ignored that we had stated to them that we followed all the instructions. They wrote to us refusing to refund and telling us to follow the instructions. We got a decent one and kept it as a back up. Despite being stored dry and clean we saw that within 3 months the stainless steel chamber was starting to show a few spots of rust on the inside. That means the stainless steel was substandard. We know the difference between the scale that you can do a clean cycle to remove and rust so it is not our misunderstanding. We tried using the Vevor distiller some 3 months later and found it no longer would even start. I do not recommend this product.

Taste of the water is not great. None of the troubleshooting ideas customer service had given me improved the issue.

Ich wollte das Produkt zurückschicken, jedoch wurde es nicht wieder angenommen und mir wurde der gesamte Kaufpreis erstattet. Es zeigt trotzdem, dass es günstiger ist Müll zu produzieren, als die Geräte wieder anzunehmen. FInde ich nicht gut.

I gave Vevor three stars because I had purchased a previous distiller and liked it. So, I bought another one that is better than the first so I could give the first one away as a gift. Now, when I had received my second distiller and had opened the box, I discovered that the stainless steel distiller had a large dent on it's right front side. Secondly, the lid to the glass carafe was inside the carafe and I cannot get it out. Why was the lid inside the glass carafe in the first place? Third, I had contacted support through their chat window and was promised that I would hear from them with a detailed update within 48 hours and have not. I had to contact them again through chat and they were unable to provide me with a solution. Currently, I am waiting to hear from them.

En general bien pero le faltaba un tornillo para montar la jarra y no la puedo usar....como puedo pedit esto??

Das Gerät hat es soweit getan … ist nun nach einem Jahr kaputt gegangen Erst ging das Kabel kaputt. Das konnte für einige Zeit durch ein neues behoben werden…. Nun macht das Gerät gar nichts mehr.

All in general good, u can see the yellow toxic water behind after destilled, but the taste for me is sometimes really bad and really hard to drink and enjoy it. Two bad: takes alot of space and water dosent taste good. If they only could fix that it dont taste bad it would be a no brainer.

Malgré toute l'attention portée, l'appareil est arrivé endommagé, que faire. Cordialement

I've only used this for distilling my tap water using the out-of-box settings. Easy peasy. The device is not quiet. I usually run it when I'm out or at bedtime to avoid the noise interfering with TV viewing in my open-layout apartment. The worst flaw is the poorly-designed spout on the receiving pitcher. Expect 10% of your precious distillation product to end up on your kitchen counter as you attempt to fill a carafe or cup. After 11 months it stopped working all together. I contacted customer service for advice. They responded in a few days with a promise to send replacement circuit boards, which arrived a week or two later. Replacing them was complicated - I can't believe they expect a consumer to have those skills. Still, I was able to do it and the device now works again.