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VEVOR hittepers, 5-in-1 hittepersmachine, 29 x 38 cm clamshell sublimatieprinter, snelle opwarming, digitale nauwkeurige temperatuurregeling, vinyl hittepers

Klantbeoordelingen voor VEVOR hittepers, 5-in-1 hittepersmachine, 29 x 38 cm clamshell sublimatieprinter, snelle opwarming, digitale nauwkeurige temperatuurregeling, vinyl hittepers

5 in 1 Metaal Zwart

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David David
Owner
Very easy to assemble but unfortunately, I can't use injst transfers. It requires sublimation ink which is a special printer. I was only planning on using for prototyping and in turn would be having Printify produce the items. That being said, I can't use it without getting the correct transfers. What's the worst that can happen if I use inkjet transfers. My rating is not based on being able to uses it yet
0 mensen vonden dit nuttig
Antwoord van de klantenservice: We are truly sorry that you encountered issues while using the product,we apologize for failing to provide you with a smooth experience of its functions. Please refer to the existing product manual on the product detail page and the online usage tutorials first. Rest assured, if these resources do not resolve your problem, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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RG RG
customer
You get what you pay for.... Very lightweight, the main shaft bends when you use it. You have to tighten it every use and loosen it to swing the arm away It does work but takes patience compared to a more expensive model
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. We’ll pass your feedback to the relevant team to make necessary optimizations. If we need more details to look into this further, we’ll create a ticket to follow up with you. Thanks again for your valuable input!
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Dereak Mejias Dereak Mejias
Bolt complications
Bolt loosened and leaves press swinging flimsy like rather than clam shell motion. Makes working very difficult and time consuming...
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Thank you for informing us of these worries. We’re sorry for the hassle this has brought. For additional help, go to our "Contact Us" page online, in the bottom navigation bar. Use this section to submit a ticket for unresolved issues—our after-sales team is ready to resolve them quickly. We appreciate your understanding.
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Jenifer Wright Jenifer Wright
Loud
The element clicks loudly when heating up. It clicks continually because the press has to keep heating up when you are using it. It's very annoying.
1 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear valued customer, Thank you for letting us know about your issues. We’re sorry for the inconvenience. For additional support, please check our "Contact Us" page online—look for it in the bottom navigation bar. Through this section, submit a ticket for unresolved problems, and our after-sales team is ready to help quickly. We appreciate your understanding.
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Ana María Ana María
Vevor 8 en 1 rosa
8 in 1 Metaal Roze
Llegó rallada un cable de una resistencia casi fuera no tiene para tazas pequeñas lo de los platos es un corcho asta partes del color rosa en mal estado como si le hubiera caído algo encima parecía estar usada una pena que manden artículos así y vevor me quiere dar un descuento de 21 euros si ya la resistencia vale más cara
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Le ofrecemos nuestras más sinceras disculpas por las molestias causadas por nuestro producto. Comprendemos plenamente la frustración que puede ocasionar un mal funcionamiento durante su uso. Nos comprometemos a resolver este asunto con prontitud. Le enviaremos una actualización sobre su problema por correo electrónico; por favor, revise su bandeja de entrada para obtener más información.
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Vanesa Vanesa
PRODUCTO DEFECTUOSO Y SERVICIO POSTVENTA INEXISTENTE
5 in 1 Metaal Zwart
PRODUCTO DEFECTUOSO Y SERVICIO POSTVENTA INEXISTENTE 1 PRODUCTO DEFECTUOSO Y SERVICIO POSTVENTA INEXISTENTE 1 PRODUCTO DEFECTUOSO Y SERVICIO POSTVENTA INEXISTENTE 1 PRODUCTO DEFECTUOSO Y SERVICIO POSTVENTA INEXISTENTE 1
Compré una máquina 5 en 1 en la web oficial y ha sido una experiencia nefasta. La máquina llegó completamente descuadrada, con la base torcida y tornillos pasados de rosca que son imposibles de ajustar por el propio diseño del brazo. Es un producto que no ha pasado ningún control de calidad básico. Lo peor es el servicio de atención al cliente: abrí un ticket de reclamación y, tras varios días, solo recibo respuestas automáticas prometiendo soluciones que nunca llegan. He tenido que comprar otra máquina en otro sitio para no paralizar mi trabajo y he procedido a reclamar el dinero a través de mi entidad bancaria por incumplimiento de garantía. No recomiendo comprar aquí si esperas un producto profesional o un soporte mínimo ante fallos de fábrica. Una decepción absoluta.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Hemos recibido su solicitud de soporte sobre este problema. Nuestro equipo de atención al cliente le dará seguimiento en un plazo de 24 horas y continuará ayudándole hasta que se resuelva por completo. Por favor, esté atento a las respuestas a su solicitud y a las notificaciones por correo electrónico.
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MANUEL MANUEL
SORIA
SORIA 1
Pésimo servicio de atención al cliente, me enviaron un número de tcket desde el 24 de febrero y no he sido atendido, el equipo que me vendieron no tiene el adaptador para la plancha para gorras...
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Hemos recibido su ticket sobre este problema. Nuestro equipo de atención al cliente se pondrá en contacto con usted en un plazo de 24 horas y le ayudará hasta que se resuelvan todas sus necesidades. Esté atento a las respuestas a los tickets y a las notificaciones por correo electrónico.
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First time buyer First time buyer
Not true to size
Not true to size  1
The heat press is advertised as 12”×15”. After opening and measuring it, the actual pressing area is approximately 16 mm shorter (around half an inch). Because of this, I’m unable to print my design at the advertised size and will need to either alter the design or purchase another heat press from a company that accurately advertises its dimensions. Utterly disappointing especially after having prints already made to fit the press.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: We extend our sincerest apologies for the inconvenience caused by our product. We fully comprehend the frustration that may arise from experiencing a malfunction during use. We are dedicated to addressing this matter expeditiously. We will provide an update regarding your issue via email; please be so kind as to check your inbox for further correspondence.
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Orlando Costa Orlando Costa
Company Owner
8 in 1 Metaal Zwart-oranje
Company Owner 1 Company Owner 1 Company Owner 1 Company Owner 1 Company Owner 1
Machine arrived broken due to bad transportation. Made a claim and only one repair piece was sent (bottom plastic), meaning machine does not work because other pieces were broken and still nor replaced. Machine cannot work because structure has vertical axel bended. Bad service, not happy.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Claron Madison Claron Madison
No worth it
No worth it  1
I don’t like how it comes uneven, the product was ripped already. The instruction don’t make sense. It’s not like how the YouTube videos are. I’m very disappointed
0 mensen vonden dit nuttig
Antwoord van de klantenservice: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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