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VEVOR Douchenis, 16 x 24 inch + 16 x 24 inch Wandnis met Verplaatsbare Plank, 4 inch Dikke Moderne Zeep & Shampoo Opberger, Zwart voor Badkamer Douche

Klantbeoordelingen voor VEVOR Douchenis, 16 x 24 inch + 16 x 24 inch Wandnis met Verplaatsbare Plank, 4 inch Dikke Moderne Zeep & Shampoo Opberger, Zwart voor Badkamer Douche

4 lagen 40,64 x 61,0 cm + 40,64 x 61,0 cm
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4 Uit 5
Gebaseerd op 84 beoordelingen
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76 beoordelingen
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Vertaald
Zie origineel
spielbeer@hotmail.com spielbeer@hotmail.com
Undicht , von Vevor keine Rückmeldung
2 lagen 40,64 x 60,96 cm
Undicht , von Vevor keine Rückmeldung 1
Defekter Artikel von Seiten Vevor keine Antwort erhalten
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Wir haben ein Ticket für die weitere Bearbeitung dieses Anliegens erstellt. Unser Kundenservice wird Sie per E-Mail kontaktieren und Sie über den Fortschritt auf dem Laufenden halten, bis das Problem gelöst ist. Bitte überprüfen Sie Ihren Posteingang zeitnah auf unsere Nachrichten.
Vertaal de recensie naar Nederlands
Vertaald uit Duits
Zie origineel
ka*** ka***
Item was damaged when received.
3 lagen 40,64 x 40,64 cm + 40,64 x 50,8 cm
Item was damaged when received. 1
Item was cracked when received. Have not heard back yet if Vevor will credit me, poor customer service.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear Valued Customer, Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience and for the experience you had with our customer service and after-sales support. Your satisfaction is very important to us, and we truly regret that we did not meet your expectations. We have received your ticket and are actively following up on your case. Our customer support team has been in continuous communication and will continue working on this issue until it is fully resolved. We kindly ask for your patience and request that you wait for our team's replies, as we will provide updates and a solution as soon as possible. In the meantime, please keep an eye on your email inbox and ticket responses for the latest updates. Thank you for your understanding and giving us the opportunity to make this right.
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Vertaald uit Engels
Zie origineel
Bernie Bernie
Shower Niche
1 laag 40,64 x 40,64 cm
First one received damaged ! Dealing with (NON) customer service is deplorable ! Spent 3 weeks dealing with TWO reps, Finally got a replacement but the tiling project was delayed by two weeks. I have bought from Vevor before but thankfully never needed customer service.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously.  Thank you so much for speaking up—your input is key to helping us fix this and do better. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
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Vertaald uit Engels
Zie origineel
Émilie Tremblay Émilie Tremblay
Mme
2 lagen 40,64 x 50,8 cm
Mme 1 Mme 1
La niche de douche est craquée.. colis très endommagé
2 mensen vonden dit nuttig
Antwoord van de klantenservice: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Vertaald uit Frans
Zie origineel
Harshad Harshad
-
4 lagen 40,64 x 81,3 cm + 40,64 x 81,3 cm
I ordered VEVOR Shower Niche, 16 x 32 inch + 16 x 32 inch Recessed Wall Niche with Movable Shelf. But received wrong items. I have contacted Vevor via chat, since no phone number for customer service, and told them that received wrong items. It’s been almost two days, but have not received any conclusion yet. I’m so frustrated write now. Hopefully Vevor send me the return label with the instruction on when to drop off.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
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Vertaald uit Engels
Zie origineel
Brenton Plott Brenton Plott
3rd party mailing is worse than 2nd rate
2 lagen 40,64 x 60,96 cm
I ordered these niches for a shower that I had estimated would take 3days to complete. VEVOR used freezer and UPS and by the time I received my package it was the day after I had already bought new ones because the shipping company lost my package and VEVOR won’t return the items because it’s not their fault. UPS says it’s not their fault. So I guess it’s my fault for using either one.
1 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear valued customer, Thank you for sharing your issues with us. We’re sorry for the inconvenience. For more support, check our "Contact Us" page online, in the bottom navigation bar. Through this, submit a ticket for unresolved problems, and our after-sales team will work quickly to resolve them. We appreciate your understanding.
Vertaal de recensie naar Nederlands
Vertaald uit Engels
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