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VEVOR Commerciële Voedselverwarmer, Elektrische Stoomtafel met 5 Containers 1500W, Professioneel RVS Buffet Waterbad met Temperatuurregeling van 30-80°C voor Catering Buffetten Feesten

Klantbeoordelingen voor VEVOR Commerciële Voedselverwarmer, Elektrische Stoomtafel met 5 Containers 1500W, Professioneel RVS Buffet Waterbad met Temperatuurregeling van 30-80°C voor Catering Buffetten Feesten

5 x 1/2-formaat pannen

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JERRY JERRY
owner of Wrap N Go
we bought the warmer for large event in our food truck, we trusted vevor because of our other orders. but this one....... it leaks from the get go. right out of the box. i contacted them and they tried to tell me i over filled the unit. i set it back up and filled it between max and min. turned it on and few minutes i started to leak out the bottom. i shot a video and sent it to them. they offered me $47 dollars and keep the leaking unit. its a fire shock hazard, it starts to leak out the plug and down the cord. i paid $151 and now i could loose $2000 plus daily on something that can kill or injured someone. i have beg event coming in april that i will lose money because they just want to send me $47 dollars and possible killing an employee or my self? come on vevor please make this right. Jerry Wrap 'N Go llc https://www.swisstransfer.com/d/41291406-be73-446d-b68c-7a87dc039edc
1 mensen vonden dit nuttig
Antwoord van de klantenservice: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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eduardo eduardo
necesito devolver
8 x 1/2 pannen
devolver el pedido mediadas muy grandes
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Hemos recibido su solicitud de soporte sobre este problema y hemos estado en comunicación constante con usted al respecto. Le enviamos una solución por correo electrónico y ahora esperamos su respuesta. Le aseguramos que seguiremos haciendo un seguimiento hasta que el problema esté completamente resuelto. Le rogamos que revise periódicamente las respuestas a su solicitud y las alertas por correo electrónico.
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mr mr
operator
Complete junk. It broke the first day, i was sent parts, fixed it, it broke again. I bought, both were broke within 30 days. Don't waste money on these. waste of time and money.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right.
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Jay Jay
Vevor food warmer
Came defective twice😭
1 mensen vonden dit nuttig
Antwoord van de klantenservice: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Michele Michele
Consegna sbagliata assistenza assente.
9 x 1/3-formaat pannen
Assurdo che uno non possa ricevere assistenza. Ordine arrivato 2 settimane dopo e soprattutto assistenza assente. La cosa assurda un rimborso parziale di soli 20€. Ridicolo.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Ci scusiamo sinceramente per l'esperienza logistica insoddisfacente che hai riscontrato. Abbiamo notato questo problema e lo comunicheremo al nostro partner logistico per ottimizzare il processo di consegna. Grazie per il tuo feedback, che ci aiuta a migliorare i nostri servizi.
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Vertaald uit Italiaanse taal
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Joshua Yanez Joshua Yanez
Warmer
Product was good while it lasted. It only worked for 4 months and it was not used everyday. We used it about 10 days out of every month. Very disappointed not the first product from Vevor to give out so quick.
1 mensen vonden dit nuttig
Antwoord van de klantenservice: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Garage Hitollari Foodtruck Garage Hitollari Foodtruck
Sehr geringe Zuverlässigkeit beim Versand
6 x 1/3-formaat pannen
Und als wir dieses Produkt zum zweiten Mal bestellten, wurde es zweimal vom Zoll zurückgeschickt – wer weiß, in welche Region. Wir haben dieses Produkt schon mehrmals gekauft und Sie haben uns den Kaufpreis erstattet, weil es oft nicht verfügbar war. Das ist eine totale Zeitverschwendung für uns, die wir es für unsere Kunden kaufen und montieren müssen.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Wir haben festgestellt, dass das von Ihnen gemeldete Problem per E-Mail gelöst wurde. Es freut uns, dass Ihr Anliegen so schnell bearbeitet wurde. Sollten Sie weitere Fragen haben, können Sie sich jederzeit gerne wieder an uns wenden.
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Vertaald uit Duits
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Sheri Sturm Sheri Sturm
Ms
Stopped working after2 1/2 months. Now getting run around. Don't buy
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Paul Bennett Paul Bennett
Food Warmer
25090300992618539036 The food warmer broken in less than a year. It no longer heat the food. The element burn out. What a waste of money.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Anonymous Anonymous
Store Owner
Baine marie was supplied with a drainage valve which could not be inserted into the baine marie opening. Had to call the plumber to fix it and was told that the valve would not fit the opening as it was of the same diameter. Contacted customer care and they keep sending me incorrect instructional videos. They don't even have a phone number to contact.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
Vertaal de recensie naar Nederlands
Vertaald uit Engels
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