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VEVOR Commerciële Voedselverwarmer, Elektrische Stoomtafel met 5 Containers 1500W, Professioneel RVS Buffet Waterbad met Temperatuurregeling van 30-80°C voor Catering Buffetten Feesten

Klantbeoordelingen voor VEVOR Commerciële Voedselverwarmer, Elektrische Stoomtafel met 5 Containers 1500W, Professioneel RVS Buffet Waterbad met Temperatuurregeling van 30-80°C voor Catering Buffetten Feesten

5 x 1/2-formaat pannen

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Juli Mick Juli Mick
Manager
We are disappointed. We bought the food warmer before opening weekend of our breakfast buffet and our food did not stay warm. Only a couple pans closest to the heating element would stay warmer but not hot. We had customers complaining that their food was cold. We would like a refund and for someone to call us. I’d like to see other options. Thank you, Juli
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right.
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Melissa Melissa
Puente
Work well. But just warm. Not hot
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Thank you for sharing your feedback. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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Sukhi Sunner Sukhi Sunner
Received damages
Overall ok but I received with so many damages
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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KKur KKur
Good after repaired
Unit arrived on time, a day before requiring for a function, looked great. I filled with water just below the "Max" line and turned on, then a few minutes later, water was leaking form the bottom. I immediately contacted support and this is where things started to fail. I couldn't receive a RMA but was directed to problem solve all the basics, this didn't solve the issue, so they directed me to remove the bottom of the unit exposing the wiring and test. I really do not like playing with water and wiring that is live so I took it to a shop. The nuts apparently on the lines were not tightened allowing water to escape. After a few messages back and forth, Vevor refunded me some money (Not enough to cover the repairs) but there was no interest from them to do much. Unit is now working as intended. Just be aware there might be little support for products purchased.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product. Your comments are very valuable to us, and we will make sure to share them with our quality team for improvement. We truly appreciate you taking the time to let us know, as it helps us continue to improve our products.
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Correia Correia
A fuir
5 x 1/2-formaat pannen
Impossible de joindre le service après vente impossible de faire maintient chaud la température reste au maximum a 20°
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Leonie james Leonie james
This is the wirst by far
This is the wirst by far  1 This is the wirst by far  1 This is the wirst by far  1 This is the wirst by far  1
Both this product for my opening and this is how it came and I’m being offered 100 and told to seek a technician to fix I will never buy from this company again. This is a used product when I paid for a new product and the prices that are broken off is not in the box and the product was taped up I’m not stupid it has scratches on it
3 mensen vonden dit nuttig
Antwoord van de klantenservice: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Wendy Trueit Wendy Trueit
Owner
Owner 1
Welding seam poorly done missing an N nut for glass cover
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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poor quality poor quality
not recommended
If you want to waste your money, buy this item. Poor quality at all. I have bought more than 3 and they all are out of order. Customer service always want you to repair it after many pictures and videos you send them. I do not recommend it at all. ( The last one only last two months)
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Antwoord van de klantenservice: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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John Tamayo John Tamayo
Mr
I bought two of this equipment and did not ast long.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously.  Thank you so much for speaking up—your input is key to helping us fix this and do better. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
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Lynn Wannop Lynn Wannop
Owner
Used 3 times and it actually blew up and was on fire in my food truck. Garbage!
0 mensen vonden dit nuttig
Antwoord van de klantenservice: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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