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VEVOR Voedseldroger 12 roestvrijstalen trays, elektrische 800W voedseldroger met instelbare temperatuur, vriesdroger voor gedroogd vlees, fruit, groenten, kruiden en hondensnoepjes

Klantbeoordelingen voor VEVOR Voedseldroger 12 roestvrijstalen trays, elektrische 800W voedseldroger met instelbare temperatuur, vriesdroger voor gedroogd vlees, fruit, groenten, kruiden en hondensnoepjes

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Zie origineel
Bill Bill
Rotation button stopped working, sometimes
For the most part the machine does what it was intended. Seems to dehydrate much more evenly than non rotating machines saving the trouble of rotating trays. Only flaw is the button to actuate the rotation is not working consistently. Sometimes it does nothing, other times it works and actuates the rotation feature.
1 mensen vonden dit nuttig
Antwoord van de klantenservice: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product. Your comments are very valuable to us, and we will make sure to share them with our quality team for improvement. We truly appreciate you taking the time to let us know, as it helps us continue to improve our products. For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
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Vertaald uit Engels
Zie origineel
Scott S Scott S
12 tray dehydrator
I have only used it once and from that comes an honest review. There’s not a beef function button for beef jerky. I sliced the meat at a 3 on my Vevor slicer. I think it was too thin but I do like it kinda thin. Friends like it a bit thicker. I used the pork icon for dehydration. I like the light function as well. I even used a thermometer to check the internal temperature which was spot on at mid height and at the top. On the bottom half, temperature was off about 20° -40° which affected the dehydration of the meat. I had to rotate the mesh racks. My old dehydrator, I didn’t have to rotate. If you are dehydrating fruit or meat, make sure it’s not too thin or it will stick to the wire mesh racks. Soaking is the only way to get it off. I will be doing another batch of jerky but a bit thicker to see how it turns out. So far I’m not really satisfied with this dehydrator
5 mensen vonden dit nuttig
Antwoord van de klantenservice: We are truly sorry that you encountered issues while using the product,we apologize for failing to provide you with a smooth experience of its functions. Please refer to the existing product manual on the product detail page and the online usage tutorials first. Rest assured, if these resources do not resolve your problem, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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Vertaald uit Engels
Zie origineel
Evelin Evelin
Dörrgerät
10
Dörrgerät 2
Das Gerät kam leider beschädigt an. Hat eine große, gutsichtbare Delle.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Wir haben festgestellt, dass das von Ihnen gemeldete Problem per E-Mail gelöst wurde. Wir freuen uns, dass Ihr Anliegen so schnell bearbeitet wurde. Sollten Sie weitere Fragen haben, können Sie sich jederzeit gerne wieder an uns wenden.
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Vertaald uit Duits
Zie origineel
Roobik Roobik
Buyer
Buyer 1
I received the unit, I opened the box today and found the unit is damaged during the shipment. The upper right hand side of the door is bent. This is extremely frustrating because this is not the first time that happened. Clearly this happened because the shipping box was not sturdy enough to protect the unit inside during the shipment. I bought protection insurance and would like to claim another replacement unit, however that will take some time to file. The unit overall look is okay but it is over priced because the unit is not sturdy enough to justify the price.
2 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear Valued Customer,we sincerely apologize that your order arrived not as expected. We understand how disappointing this must be and appreciate you bringing it to our attention. We have reported this issue to our logistics partner so they can investigate and improve their handling process. In the meantime, we’ve created a support ticket for your case. Our customer service team will reach out to you via email shortly and keep you informed until the issue is fully resolved. Please keep an eye on your inbox for further updates.
Vertaal de recensie naar Nederlands
Vertaald uit Engels
Zie origineel
Peter Peter
Heer
12
Bonjour. Cette Commande est une experience Négative pour moi. car l`artikle étant Payer, Vous nàvez pas pu me livré.Ce que vous avez pu faire cest de me rembourser.Je trouve trés Mal ce comportement de Votre part.Une trés Grande déception de Votre part. Trés Amicalement.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Bonjour ! Nous vous remercions sincèrement d'avoir partagé votre expérience d'achat. Vos commentaires sont précieux et nous aident à nous améliorer. Nous transmettrons vos remarques à l'équipe concernée afin d'apporter les optimisations nécessaires. Merci encore pour votre contribution ! Nous sommes désolés d'apprendre que notre produit vous a posé problème. Nous avons constaté que le problème que vous avez signalé a été résolu par e-mail. Nous sommes ravis que votre problème ait été traité rapidement. Si vous avez d'autres questions, n'hésitez pas à nous recontacter.
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Vertaald uit Frans
Zie origineel
evaux evaux
madame
10
madame 1
Bonjour J ai reçu mon appareil avec une belle cabosse sur l arrête de l appareil . Pour du neuf ce n 'ai pas acceptable.
4 mensen vonden dit nuttig
Antwoord van de klantenservice: Nous vous prions d'accepter nos plus sincères excuses pour les désagréments occasionnés par notre produit. Nous comprenons parfaitement la frustration que peut engendrer un dysfonctionnement lors de son utilisation. Nous nous engageons à résoudre ce problème dans les plus brefs délais. Nous vous tiendrons informé(e) par courriel ; veuillez consulter votre boîte de réception.
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Vertaald uit Frans
Zie origineel
Cheap Cheap
Company
Company 1
I ordered and received a dehydrator from Vevor. The box looked very beat up so it was opened right away to look for any possible damage. I did find that top and side was damaged from shipping. I have contacted customer service and sent them pictures and request they asked for. Vevor has wasted three days with emails offering to take money off the item to get me to except it. I have told them I would like a replacement or a full refund. This has be the most disappointing online purchase I can remember, not to forget it is a Christmas gift. Vevor still has not replied to my request to give me a full refund. This is where a company is separated from the rest, No customer service!
2 mensen vonden dit nuttig
Antwoord van de klantenservice: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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ev ev
porte du déshydrateur reçu en mauvais état
8
Déçue... La porte du déshydrateur n'est pas droite...je suis sans cesse en train de devoir la reprendre car elle penche vers le bas dès l'instant ou elle n'est plus attachée... et même lorsqu'elle est fermée avec l'attache, elle penche encore.. Je l'ai utilisé une fois...déshydrate t'il vraiment ?? Par contre, fait peu de bruit...
2 mensen vonden dit nuttig
Antwoord van de klantenservice: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Vertaald uit Frans
Zie origineel
Let Let
Non funziona
8
Purtroppo l'articolo è arrivato non funzionante
1 mensen vonden dit nuttig
Antwoord van de klantenservice: Abbiamo ricevuto la sua segnalazione relativa a questo problema e siamo in costante contatto con lei al riguardo. Le abbiamo fornito una soluzione via e-mail e ora attendiamo un suo riscontro. La preghiamo di stare tranquillo, continueremo a seguirla fino alla completa risoluzione del problema. La invitiamo a monitorare le risposte alla sua segnalazione e le notifiche via e-mail.
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Vertaald uit Italiaanse taal
Zie origineel
Karen Karen
Mrs.
Dehydrator purchased on 12/11/25. Arrived and the "+" and "-" buttons do not work. Brought it to their attention. At first they wanted me to disassemble the unit to check the buttons after I sent a video showing the buttons do not work. I told them I was not going to troubleshoot a defective unit, and I wanted to return for full refund, as per the terms on their web site. Next they offered me 30% of my money back, and keep the defective unit. I refused. Next they offered 60% of my money back and keep the defective unit. At that point I escalated it to Paypal, which I used to buy the unit. Vevor stated that their factory was too far to ship the unit back (which is weird, if you realize that they had no problem shipping from the factory to me, same distance). Today is 01/15/26, over a month, and all they do is send emails either telling me it will be addressed in 48 hours, or even worse, send emails saying we are closing the ticket unless you say otherwise. I cannot over emphasize that if you do business with this firm, then do not expect any customer service, or accountability of providing a full refund for a non working defective unit (although their web site clearly says it is eligible for free return).
7 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
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Vertaald uit Engels
Zie origineel

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