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VEVOR Strandkar Handkar Zandkar, Strandkar 74,84 kg Laadvermogen, Opvouwbare Zandkar Gemaakt van Aluminium 685 tot 1135 mm Verstelbare Hoogte, Robuuste Kar voor het Strand

Klantbeoordelingen voor VEVOR Strandkar Handkar Zandkar, Strandkar 74,84 kg Laadvermogen, Opvouwbare Zandkar Gemaakt van Aluminium 685 tot 1135 mm Verstelbare Hoogte, Robuuste Kar voor het Strand

Aluminium 12 inch luchtwiel
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Lori Bittner Lori Bittner
Shipping.
Aluminium 12 inch luchtwiel
Product was ordered with an expected delivery date of June 19th item wasn't recieved until June 24th. Which means product wasn't delivered in time for our long weekend trip. And we didn't get the use it yet. As for the product we heard great reviews but we're unable to give a review for the product unfortunately only the very slow shipping not as stated when buying it went through two different carriers and just over all disappointed in the shipping time.
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Antwoord van de klantenservice: Dear valued customer, Thank you for taking the time to share your feedback. Apologies for any inconvenience. For quick help, please use our "Contact Us" page online—our after-sales team is standing by. We appreciate your understanding.
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Justin Justin
Beach cart order
Aluminium 12 inch luchtwiel
Received my order damaged, have spent a week trying to get it replaced with absolutely no headway. The only substantial response I have gotten outside of being told someone would contact me in 48 hours(which never happens) would be someone requesting to see the box so that this damage does not happen again. No mention of fixing the damaged product, literally a request to get pictures of the box. Then told in 48 hours someone would contact me to help with my case. At this point I am about to return it and it and carry my stuff to the beach by hand.
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Antwoord van de klantenservice: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Rick Rick
MR
Aluminium 12 inch luchtwiel
Thought it would work to transport 5 Gal of gas to the dock. Doesn't work the way it is. May I can midify.
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Antwoord van de klantenservice: Thank you for sharing your feedback. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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Carrello per spiaggia Carrello per spiaggia
Difettato
Aluminium 12 inch luchtwiel
Ruota destra pneumatico deformato che urta nel telaio
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Antwoord van de klantenservice: Abbiamo ricevuto la sua segnalazione relativa a questo problema e siamo in costante contatto con lei. Le abbiamo fornito una soluzione via e-mail e ora attendiamo un suo riscontro. La preghiamo di stare tranquillo, continueremo a seguirla fino alla completa risoluzione del problema. La invitiamo a monitorare le risposte alla sua segnalazione e le notifiche via e-mail.
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