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VEVOR nat-/droogzuiger, 30 liter, 6 pk, roestvrijstalen stofzuiger met efficiënte zuig- en blaaskracht, mondstuk, wielen, draagbare werkplaatsstofzuiger met hulpstukken, voor tapijten, vuil, dierenhaar, zilver + zwart

Klantbeoordelingen voor VEVOR nat-/droogzuiger, 30 liter, 6 pk, roestvrijstalen stofzuiger met efficiënte zuig- en blaaskracht, mondstuk, wielen, draagbare werkplaatsstofzuiger met hulpstukken, voor tapijten, vuil, dierenhaar, zilver + zwart

30 L

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Ron Ron
Owner/Buyer
The most difficult part of buying from Vevor is their Customer Service. For example, the first vacuum I ordered smelled of burning wires. Well, the automated Customer Service wants... actually "Insists" that I send them a picture of the smell. The rest of the automated customer service not very flexible either. Almost as soon as 24-hours has elapsed on the order, Customer Service wants to close the complaint. They did not read my description of the issue and are already wanting to close it. If I had delayed at all on responding, the issue would have been closed. In the end after convincing them that I would not close the complaint, they came back with an offer: Throw away the old one because of the risk and they sent me another one at no charge. The second one was in good working order and I have been using it a few days. I do not think it would take a lot of effort to fix the problems with their customer service.
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Antwoord van de klantenservice: Dear valued customer,we’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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Michael Michael
Stainless steel canister Vacuum
I wouldn't buy this again, won't recommend it to anyone. Best thing about it is the filter system, that works really well. I say that because you can notice a drop off in suction when it starts to get filled with dust, doesn't take very long either. The cord is a little short. Suction power isn't great, I was expecting better for it being 6hp peak and it saying powerful suction in the description. For the price it was I'm pretty dissatisfied with it. And then the attachments going over the hose piece seems backward because things get stuck and then it's clogged. Mine arrived with one of the wheels broken off.
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Antwoord van de klantenservice: "Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better."
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Michael Michael
Ok product
Product works as described however I am unable to find replacement "high efficiency filters" that fit. The suction hose could be bigger as well
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Antwoord van de klantenservice: "Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better."
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Mark Dierkhising Mark Dierkhising
Owner
Looses suction quickly after a couple minutes if sucking up finer materials. Hose could be twice as long for getting into hard to reach areas
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Jonathan Jonathan
Came broke
Came broke 1
The plug came broken still never got to use it and they still didn't do nothing for me looks like a good vacuum if they replace it
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Antwoord van de klantenservice: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Philip Finkelstein Philip Finkelstein
Dr.
Weak, not much power. Very disappointed
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Antwoord van de klantenservice: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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dave dave
yes
Would have got way better reviews but for the most bizarre flaw. You can't get a spare/replacement filter!! I can't match it up anywhere in town. Ridiculous
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Antwoord van de klantenservice: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Stan Klepper Stan Klepper
Chief
The amount of suction was disappointing. However well built and priced right . Don’t use for large jobs .
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Antwoord van de klantenservice: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product. Your comments are very valuable to us, and we will make sure to share them with our quality team for improvement. We truly appreciate you taking the time to let us know, as it helps us continue to improve our products.
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Michael Björk Michael Björk
Ordförande
30 L
Dom sa att den var tystgående men den låter väldigt högt hörselskydd och till alla omkring enligt mig är den anpassad till tippen.
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Antwoord van de klantenservice: Hej! Vi uppskattar verkligen att du delar med dig av din shoppingupplevelse. Det betyder mycket för att vi kan bli bättre. Tack igen för din värdefulla feedback!
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Troy Troy
H
No where near having 6hp as stated. Has more along the lines of about 3hp. Do not recommend. Nice but not what is advertised
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Antwoord van de klantenservice: Hi there! We’re sorry to hear you have concerns about the product not matching its description. We’ll create a ticket to get in touch with you soon. If we find any discrepancies from the description, we’ll fix them right away. Thanks for your feedback—it helps us deliver a better shopping experience!
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