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VEVOR slanghaspel 20m x 12mm slangoproller, 180° draaibaar, wandmontage, slanghaspel met oprolstopper en muurbeugel, waterslanghaspel, tuinslang voor besproeien, autowassen en schoonmaken

Klantbeoordelingen voor VEVOR slanghaspel 20m x 12mm slangoproller, 180° draaibaar, wandmontage, slanghaspel met oprolstopper en muurbeugel, waterslanghaspel, tuinslang voor besproeien, autowassen en schoonmaken

20 m

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Pete Pete
me
very cheap made, the connecting hose burst in the first week and the retractable mechanism not is good
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Antwoord van de klantenservice: Dear valued customer,We’re sorry for any inconvenience this has brought.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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CountryDude CountryDude
Retractable hose 1/2.
Fairly low water flow, I should have ordered the 5/8" hose. Sprayer was packed at the bottom of the box and was broken. I still haven't received the replacement. Very frustrating customer service dept to deal with. After the purchase i received pop-ups from a third party offering a lower price. Probably won't buy from them again. Gave 2 stars because it seems to be well built.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Aline Aline
Lacks smoothness
Doesn't seem to want to retract smoothly. I'm constantly needing to jerk the hose to have it reel itself in
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear valued customer, we trust this message finds you well. Following our recent discussions and the agreement we reached, we’re writing to confirm that we’ve finished the necessary actions to address your concerns. Please accept our heartfelt apology for any inconvenience or frustration this may have caused; your satisfaction is of utmost importance, and we’re dedicated to making it right.
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AP AP
Customer
We have another retractable hose we bought from a local chain hardware store. As we order items from Vevor regularly, we ordered this hose (actually several). The quality of this versus what we got from the chain hardware store is very noticeable. This hose does not extend or retract smoothly. We had one that did not release or retract and was replaced finally (not the easiest process). It hangs up and sticks. The mechanisms are not smooth. For the money, I would recommend buying a retractable hose with the lifetime warranty. Same price but quality is miles apart.
1 mensen vonden dit nuttig
Antwoord van de klantenservice: aDear valued customer, Thanks for your feedback. Sorry for any inconvenience."Contact Us" online for quick help from our after-sales team.We appreciate your understanding.
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Shellee Shellee
Not that great
Stopped retreating the hose after about 11 months
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Antwoord van de klantenservice: Dear valued customer, We appreciate your feedback. Sincere apologies for any inconvenience you’ve experienced. For fast assistance, visit our "Contact Us" section online—our after-sales team will help promptly. Thank you for your understanding.
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Patrick M Patrick M
Mr.
Not even one month after receiving retractable hose real the outer shell of the hose is bubbled up several place even when there is no water pressure. Some of the large bubbles prevent the hose to retract some have also popped. NOT HAPPY WITH THIS PRODUCT.
1 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear valued customer, Your feedback means a lot. We’re sorry for any trouble caused. To receive fast assistance, visit our "Contact Us" page online—our after-sales team will assist quickly. Thank you for your understanding.
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Srikanth Srikanth
Garden Hose Reel
I wouldn’t recommend this garden hose if you're expecting smooth automatic retraction. It seems to have a spring or tension issue — it stops retracting in multiple places and doesn’t pull the hose back properly. I contacted customer support, and they were responsive. They offered a partial refund and let me keep the item, which was a fair resolution. On the positive side, the hose construction and material quality are solid. If you don’t need the auto-retract feature to work perfectly, it might still be usable. On and off auto-retract works.
1 mensen vonden dit nuttig
Antwoord van de klantenservice: To our valued customer, thank you for being patient and cooperative. We’re actively handling your issues and are dedicated to finding a resolution that meets your needs. Please check your ticket and email on a regular basis for updates regarding the progress. Don’t hesitate to contact us if you have more questions or need further help.
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Walter T Walter T
Retractable garden hose
Too heavy for house mounting! Should come in different colors!
1 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear esteemed customer, your patience and cooperation are greatly appreciated. We’re putting in every effort to address your concerns and are striving to come up with a satisfactory solution. Be sure to check your ticket and email regularly to get the latest progress updates. For any more help or queries, feel free to contact us.
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Keven Keven
Ok but…
Was excited to receive the item. Unboxed it and everything looked good. Installation was pretty cut and dry. The main complaint is that there’s just not a whole lot of pressure or volume in the hose and I’m guessing it’s because it’s such a small hose in diameter. Will probably end up having to replace it.
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Antwoord van de klantenservice: To our valued customer, thank you for your patience and willingness to cooperate. We’re actively working through your concerns and are determined to find a solution that meets your needs. Please keep checking your ticket and email for periodic updates on how things are going. Don’t hesitate to reach out if you have more questions or need further assistance.
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Mike Araja Mike Araja
Mr
It looks good but it leaked on first use . Contacted Vevor and they gave me some instructions on how to fix it . It’s weird that sometimes it stops leaking . Sometimes small leaks . Sometimes big leaks . I bought things from Vevor before and those had been pretty good . But this one is not . I’m tempted to return it but customer service did not give me that option . Maybe what I got is just a lemon . Over all I’m not happy with it .
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Antwoord van de klantenservice: Hello, there. Thank you for reaching out to us. We sincerely apologize for any inconvenience or frustration you may have experienced. Your satisfaction is our top priority, and we are committed to resolving this issue to your complete satisfaction. To assist you further, we encourage you to visit our "Contact Us" page on our website. There, you can easily connect with our dedicated after-sales team.
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