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VEVOR slanghaspel 20m x 12mm slangoproller, 180° draaibaar, wandmontage, slanghaspel met oprolstopper en muurbeugel, waterslanghaspel, tuinslang voor besproeien, autowassen en schoonmaken

Klantbeoordelingen voor VEVOR slanghaspel 20m x 12mm slangoproller, 180° draaibaar, wandmontage, slanghaspel met oprolstopper en muurbeugel, waterslanghaspel, tuinslang voor besproeien, autowassen en schoonmaken

20 m

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sigops@gmail.com sigops@gmail.com
Shipping damage
After trying to use it for a few weeks realized the problem was shipping damaged. The internal was so damaged it will not retract. Kinda defeats the purpose of this whole thing. The bottom of the plastic does not line up looks like something heavy had smash it in. This is more of a shipping issue so I cannot give a proper rating. However the box could of used some type of protection, it had none so I am not surprised it was damaged. Never got around to get hold of the company for return as I had already mounted it to the house just tired of calling companies and arguing with them.
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Antwoord van de klantenservice: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Brad Cox Brad Cox
It’s nice but kinks and not as strong as I would have liked.
Not as sturdy and will kink easy but works very well . I probably buy it again
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Antwoord van de klantenservice: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better. Please, if you need more help, please head to our Contact Us page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
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jzurbuchen jzurbuchen
OK
Reasonably good quality but the sprayer is cheap.
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Lisa Lisa
Hard to pull the hose out for me
Keep in mind with this review I am elderly. I don’t t like this reel. It’s difficult to pull out. I honestly loose my breath. It is well made and I am sure it will last a very long time. But it is torcher for me to use. Please Please, please, keep in mind that this is nothing against the product itself. The product is very well made, and in order to retract that length of hose, I’m sure that it needs to be as difficult to pull out as it is. ( I will repeat- difficult for ME) It’s just not made for an elderly female My husband and I both have loved every product that we bought from vevor except this one.
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Antwoord van de klantenservice: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We are very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Axxam Enni Axxam Enni
Doubtful quality
Small diameter hose with limited flow rate. Hose appears low quality which is easy to twist and kink. I doubt it will last long.
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Antwoord van de klantenservice: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Luis Poventud Luis Poventud
Just stop rolling back 2 year used
Well just broke no good. , now to the trash
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Antwoord van de klantenservice: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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julien.flajoulot julien.flajoulot
Reçu cassé
30 m
Reçu cassé (dommage au cours du transport), SAV contacté et produit intégralement remboursé. Je ne peux donc pas faire de retour sur le produit (je mets 3 étoiles sur 5) mais point de vue SAV c'est performant, ticket traité en moins de 24h avec remboursement intégral du produit et conservation de celui-ci...
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Antwoord van de klantenservice: Bonjour ! Nous sommes sincèrement désolés d'apprendre que votre expérience avec notre service après-vente et notre service client n'a pas été à la hauteur de vos attentes, et nous prenons vos commentaires très au sérieux. Merci beaucoup de nous avoir fait part de votre expérience : votre avis est essentiel pour nous aider à résoudre ce problème et à nous améliorer. Nous avons constaté que le problème que vous avez signalé a été résolu par e-mail. Nous sommes ravis que votre problème ait été traité rapidement. Si vous avez d'autres questions, n'hésitez pas à nous recontacter.
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Mark Allen Mark Allen
Decent product for the money
I have been using this hose reel for about 2 months. I have it mounted in my garage to use with my pressure washer, it been working great. The only dislike I have is with the hollow plastic pin that holds the reel to the wall mounting bracket. The weight of the reel when full of water flexes the pin enough to allow it sag and lay to the side. I ended up finding a piece of steel rod to fit inside the hollow plastic pin to stiffen it up, problem solved
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Antwoord van de klantenservice: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better. Please, if you need more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
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Mathias Mathias
Enrouleur moyen
25 m
Globalement déçu de cet enrouleur avec lequel j'ai eu plusieurs fois le problème pour réenrouler le tuyau. Aussi, le diamètre du tuyau est petit et n'offre pas un débit énorme surtout avec le pistolet multifonction qui est très basique. Je le remplace dès que je peux par un Gardena, plus cher mais plus robuste et qui fait le job.
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Antwoord van de klantenservice: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Salvo Salvo
Patania
25 m
Mi aspettavo una maggiore portata ,non avevo valutato che il tubo e di diametro minore rispetto a quello che normalmente utilizzavo
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Antwoord van de klantenservice: Ciao! Apprezziamo molto che tu abbia condiviso la tua esperienza di acquisto con noi. È molto importante per aiutarci a migliorare. Grazie ancora per il tuo prezioso feedback!
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