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VEVOR Lineaire geleiderailset, SBR16 2000 mm, 2 stuks 78,7 inch/2000 mm SBR16 geleiderails en 4 stuks SBR16UU glijblokken, lineaire rails en lagerset voor geautomatiseerde machines, doe-het-zelfproject, CNC-freesmachines

Klantbeoordelingen voor VEVOR Lineaire geleiderailset, SBR16 2000 mm, 2 stuks 78,7 inch/2000 mm SBR16 geleiderails en 4 stuks SBR16UU glijblokken, lineaire rails en lagerset voor geautomatiseerde machines, doe-het-zelfproject, CNC-freesmachines

16 mm 2000 mm

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Michel Michel
.
20 mm 1200 mm
Die Lager laufen nicht sehr leicht und geben ein Geräusch ab das wahrscheinlich nicht normal ist.
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Antwoord van de klantenservice: Wir haben ein Ticket für Sie erstellt, um den Status Ihres Anliegens zu verfolgen. Unser Kundenservice-Team wird Sie per E-Mail kontaktieren und Sie über den Stand der Dinge informieren, bis das Problem gelöst ist. Bitte prüfen Sie Ihren Posteingang regelmäßig auf unsere Nachrichten.
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Tero Tero
Lineaarikiskot
20 mm 1200 mm
Ok
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Antwoord van de klantenservice: Tere! Me hindame väga, et jagasite oma ostukogemust meiega. See tähendab meile palju ja aitab meil paremaks muutuda. Täname veel kord teie väärtusliku panuse eest!
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Stefano Stefano
Sirotti
20 mm 1800 mm
Tutto regolare a parte un cuscinetto che non scorre bene, leggermente difettoso!
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Antwoord van de klantenservice: Ci scusiamo sinceramente per l'inconveniente causato dal nostro prodotto. Comprendiamo pienamente la frustrazione che potrebbe derivare da un malfunzionamento durante l'utilizzo. Ci impegneremo a risolvere la questione il più rapidamente possibile. Vi forniremo un aggiornamento in merito al problema via e-mail; vi preghiamo di controllare la vostra casella di posta per ulteriori comunicazioni.
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Stephen Stephen
Diy
20 mm 800 mm
Good rails but the bearings have a lot of play. I have a lot of experience with this type bearing.
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Antwoord van de klantenservice: "Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Also, if you need more help, please head to our ""Contact Us"" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding."
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José Silva José Silva
The wrong product
16 mm 2000 mm
The wrong product 1 The wrong product 1
This product is not what I ordered. You sent me extensions for a forklift. I hadn't opened the package until today, when I was going to use it.
1 mensen vonden dit nuttig
Antwoord van de klantenservice: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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Glenn Mead Glenn Mead
Mr
16 mm 2000 mm
Mr 1 Mr 1
Rails arrived bent, contacted customer support for an exchange or refund and they said no.
1 mensen vonden dit nuttig
Antwoord van de klantenservice: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Scottish mcMannish Scottish mcMannish
Director
16 mm 2000 mm
Junk. Don't buy Vevor rails. This company does not stand behind their products and it's impossible to get return authorization
1 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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NoRo NoRo
Kompliziert und umständlich
20 mm 1000 mm
Ein Paar Schienen waren perfekt und das andere Paar war leicht windschief. Schade dass ein Umtausch so umständlich und kompliziert sein muss. so habe ich mich halt damit arrangiert und werde in Zukunft meine Ware anderswo kaufen.
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Antwoord van de klantenservice: Hallo! Wir freuen uns sehr, dass Sie uns Ihr Einkaufserlebnis mitteilen. Es hilft uns sehr, uns zu verbessern. Wir leiten Ihr Feedback an das zuständige Team weiter, um notwendige Optimierungen vorzunehmen. Nochmals vielen Dank für Ihren wertvollen Beitrag! Es tut uns sehr leid, dass Sie Probleme mit unserem Produkt hatten – wir wissen genau, wie frustrierend eine Fehlfunktion während der Nutzung sein kann. Wir möchten das Problem schnell für Sie lösen! Sie können sich auch gerne an unseren Live-Chat oder unseren E-Mail-Kundensupport wenden, um Hilfe zu erhalten!
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Nice One Nice One
25
16 mm 1500 mm
Excelent product.But at the time when I placed the order delivery time was 4 days.It took 9 days with 5 interventions at customer service and I heard all kind of excuses.For that problem I asked for a discount on my next purcese but they ignored my request.Product 5 stars and all around service 2 stars.I am dissapointed.
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Antwoord van de klantenservice: Hi, so sorry to hear our product gave you trouble—we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast!
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GobSmacked GobSmacked
Dr Surprised
16 mm 2000 mm
I actually cannot believe that I was asked to write a review for these, since they never arrived. Instead of these rails I received a photo canopy for small item photography and a large food warmer. Then in response to me contacting them to rectify the situation all i got was offers of partial refunds for the problem, and never once was there any indication or offer to send the correct items. I eventually just cancelled the order, got a full refund, and purchased these rails from a different source. Now, it is evident that there is no human presence at Vevor as I was asked to write a review. These are not business oriented people, this is a warehouse pushing out stuff without any means to correct errors. If the same happened to you, do not settle, demand full refund.
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Antwoord van de klantenservice: Dear valued customer, we hope this message finds you well. We are writing to inform you that following our recent discussions and the agreement reached, we have completed the necessary actions to address your concerns. We sincerely apologize for any inconvenience or frustration this situation may have caused you. Your satisfaction is incredibly important to us, and we are committed to making things right.
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