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VEVOR Lineaire geleiderail, 2 stuks SBR20-1800 mm koolstofstalen aluminium geleiderail met 4 stuks SBR20UU glijblokken, lineair lagerblok, CNC-onderdelen voor 3D-printer, frezen/draaien

Klantbeoordelingen voor VEVOR Lineaire geleiderail, 2 stuks SBR20-1800 mm koolstofstalen aluminium geleiderail met 4 stuks SBR20UU glijblokken, lineair lagerblok, CNC-onderdelen voor 3D-printer, frezen/draaien

20 mm 1800 mm

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Nick Nick
Owner
I have the photo in my phone. Your idiot system will not take the photo. What is wrong?. My raol came wothout the needed machine screws
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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Moayad Moayad
Low quality rails
20 mm 800 mm
I tried so many tricks to get the rail blocks to glide smoothly with no luck. I tried oiling the balls and adjusting with adjustment screws before realizing the shaft is bent and the blocks are simply low quality. I bought the linear rails here instead of eBay because they promised attention to detail with certain defects like mounting holes location and such but it turned out it is the same product on eBay except you don't get any hardware.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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DidNotReceive DidNotReceive
VevorRefusedToShip
20 mm 1500 mm
I can't review the product, so consider this a review of Vevor. All that happened according to the tracking was that a label was created. Customer service completely failed from there. When I let them know, they responded with it had been delivered according to the tracking. When I told them to check again, they said "sorry it's lost in shipping". They just gave up and gave me my money back and even admitted that they hadn't investigated. When I said I still wanted it, they said to buy it again. Yeah right. Why are you making this my problem?
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Antwoord van de klantenservice: We sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
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GobSmacked GobSmacked
Dr Surprised
16 mm 2000 mm
I actually cannot believe that I was asked to write a review for these, since they never arrived. Instead of these rails I received a photo canopy for small item photography and a large food warmer. Then in response to me contacting them to rectify the situation all i got was offers of partial refunds for the problem, and never once was there any indication or offer to send the correct items. I eventually just cancelled the order, got a full refund, and purchased these rails from a different source. Now, it is evident that there is no human presence at Vevor as I was asked to write a review. These are not business oriented people, this is a warehouse pushing out stuff without any means to correct errors. If the same happened to you, do not settle, demand full refund.
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Antwoord van de klantenservice: Dear valued customer, we hope this message finds you well. We are writing to inform you that following our recent discussions and the agreement reached, we have completed the necessary actions to address your concerns. We sincerely apologize for any inconvenience or frustration this situation may have caused you. Your satisfaction is incredibly important to us, and we are committed to making things right.
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