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VEVOR Elektrische automatische deuropener, 380 kg draagkracht, enkele draaideopener, 5,5 m lengte, 16 mm/s snelheid, 80 W, met afstandsbediening, deuraandrijving voor garage, sluit kettingschakel

Klantbeoordelingen voor VEVOR Elektrische automatische deuropener, 380 kg draagkracht, enkele draaideopener, 5,5 m lengte, 16 mm/s snelheid, 80 W, met afstandsbediening, deuraandrijving voor garage, sluit kettingschakel

Max. 380 kg

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Dave Dave
Mr.
Mr. 1 Mr. 1
BUYER BEWRE!!!! I installed the gate opener and properly wired it. One actuator retracted six inches at a time, the other actuator didn't work at all. On the third attempt the circuit board blew. I requested a refund and Vevor responded by offering pointless electrical diagnosis options and refuses to refund. Vevor has 1432 complaints with the BBB. My guess is that this reveiw never gets posted.
24 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear valued customer, we appreciate your patience and cooperation. Right now, we're working hard to address your concerns and come up with a satisfactory solution. Keep an eye on your ticket and email for updates. Feel free to reach out if you need more assistance.
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Danial Cosgrove Danial Cosgrove
Gate opens when ever it likes
Max. 380 kg
Given trouble since day one and was asked to send a video of symptoms. IAM not going to be waiting at the gate to see and record the gate opening at strange times when it should be shut and I have arrived home with the gate open half way . And it's not wind blowing it open as it's got a electric lock which the gate opener has control of . So I believe it's something to do with the control box itself and it would be good if vevor sent out a new controller to see if it revolves the issues
3 mensen vonden dit nuttig
Antwoord van de klantenservice: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Joseph Joseph
Owner
Works for about a year than the remotes die you buy more remotes, but they don’t program right everything is just a little cheaper than it should be now I gotta go to tractor supply and buy a new power gate assembly new remotes start all over.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear valued customer, We appreciate you sharing your feedback. Sincere apologies for any trouble this may have caused. For quick support, please reach out via our online "Contact Us" section—our after-sales team is ready to help. Thank you for your understanding.
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Timothy L Bond Timothy L Bond
Swing gate opener
The customer service is worthless! You can not speak to anyone on the phone so you message them your problem, then in 24hrs they might get back to you, and if they didn't answer your question, well guess what message them again! I bought a dual gate opener after receiving it i realized I could not operate each gate separately from on another, so i asked to return it and buy two single gate opener well I had to find a carrier and pay for return shipping. So I would NOT recommend purchase anything that might require customer service or return shipping! I learned the hard way! 5 star unhappy customer right here!!
1 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear valued customer, we appreciate your patience and cooperation. Right now, we're working hard to address your concerns and come up with a satisfactory solution. Keep an eye on your ticket and email for updates. Feel free to reach out if you need more assistance.
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Edith Penrice-Kelley Edith Penrice-Kelley
Recent widow
I purchased a dual gate opener. It didn't state not compatible with solar-powered. My husband loved Vevor but he was a Jack of All Trades. Opener is only for electric use and I have been trying to RETURN IT. This company refused to take this online or back and refund my money. So, I took it to the store here in Cypress, TEXAS. I was told since I purchased it online that I have to return it online. I will not purchase anything else for our farm from Vevor, I paid $414.** dollars for something we can't use. I would have to pay for an electrician and the power company to both come out to install a electric pole at my pasture for this gate. I just need a refund or exchange for a solar-powered gate opener. Highly disappointed with the pitiful process when the store employees are fabulous and ordering online is great!!
2 mensen vonden dit nuttig
Antwoord van de klantenservice: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Randrianaly Randrianaly
Achat défectueux
Max. 399,16 kg
Impossible de faire fonctionner correctement ce moteur impossible d'avoir le service après vente c'est lamentable Je ne recommande à personne d'acheter sur ce site Le tel du service client est erroné
2 mensen vonden dit nuttig
Antwoord van de klantenservice: Nous avons bien reçu votre demande concernant ce problème et restons en contact permanent avec vous à ce sujet. Nous vous avons proposé une solution par e-mail et attendons votre retour. Soyez assuré(e) que nous continuerons à assurer un suivi jusqu'à la résolution complète du problème. Veuillez consulter régulièrement les réponses à votre demande et les alertes par e-mail.
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H.Hannemann H.Hannemann
VEVOR zwaar “vagina”
Max. 399,16 kg
Lange levertijd Defect product Probleem na ruim één maand nog niett opgelist “ vagina “ BEDRIJF
2 mensen vonden dit nuttig
Antwoord van de klantenservice: We hebben uw ticket met betrekking tot dit probleem ontvangen. Ons klantenserviceteam zal uw probleem binnen 24 uur in behandeling nemen en u blijven helpen totdat aan al uw behoeften is voldaan. Houd de ticketreacties en e-mailmeldingen in de gaten.
Alex M Alex M
Worked great for 6 days then it didnt
After a long install. The product worked as stated for 6 days. We then noticed that the remotes, even at the gate, wouldn’t activate the gate right away. It would take a few clicks. Now 6 days later, you have to click it 20 plus times to get it to open. So either trying to get into the gates or out, you have to sit there trying to get it to open. VEVOR said there are no solutions to this. We even tried ordering an external receiver to help solve this problem, plus the fact that the remotes that come with it will NOT sync to your cars’ mirror garage door openers. The external receiver VEVOR suggested also does not work. Again, VEVOR said there’s no fix and they can’t replace the panel itself. So we have to now uninstall the entire system and replace it with a different quality system. Customer service by the way takes 24 hours per email response to any issue or help requests. This was 5 days of back and forth to find out there’s no solution.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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MT MT
=
Max. 300 kg
Anlage defekt, Rückgabe nicht möglich unendliche Hin und Herschreiberei. Hände weg!!
1 mensen vonden dit nuttig
Antwoord van de klantenservice: Wir haben festgestellt, dass das von Ihnen gemeldete Problem per E-Mail gelöst wurde. Wir freuen uns, dass Ihr Anliegen so schnell bearbeitet wurde. Sollten Sie weitere Fragen haben, können Sie sich jederzeit gerne wieder an uns wenden.
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Kevin Kevin
Poor Quality and poor Customer service.
Bought the double swing gate and one arm didn't work. Been going back and forth with the company and they keep telling me 1 to 3 days everytime and would not help me or even give me a proper answer one week after.
3 mensen vonden dit nuttig
Antwoord van de klantenservice: To our valued customer, thank you for your patience and willingness to cooperate. We’re actively working on resolving your concerns and are focused on finding a solution that works for you. Please keep checking your ticket and email for regular progress updates. If you need further help or have more queries, don’t hesitate to contact us.
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