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VEVOR Elektrische automatische deuropener, 380 kg draagkracht, enkele draaideopener, 5,5 m lengte, 16 mm/s snelheid, 80 W, met afstandsbediening, deuraandrijving voor garage, sluit kettingschakel

Klantbeoordelingen voor VEVOR Elektrische automatische deuropener, 380 kg draagkracht, enkele draaideopener, 5,5 m lengte, 16 mm/s snelheid, 80 W, met afstandsbediening, deuraandrijving voor garage, sluit kettingschakel

Max. 380 kg

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Chris Honea Chris Honea
Slightly Incomplete Package
The kit comes with hardware for a round post type of gate. If you have a flat wall or something other than something round to mount to, you’ll be in the hardware store. In addition, my package description says “18 ft cable” but what I received was closer to 4 ft. I had to add 5 channel cable (kinda hard to find) to connect one of the actuators. Once I finally got the system installed and programmed, it works perfectly. Professionally installed highly recommended!
0 mensen vonden dit nuttig
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Alan Finnegan Alan Finnegan
Not enough remote controls
Max. 300 kg
A decent product but not great if you have more than 2 vehicles. More remote controls needed but not available. Would not recommend because of this. I have bought many products from Vevor and usually all good but the limited amount of remotes does not help
0 mensen vonden dit nuttig
Antwoord van de klantenservice: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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VASILIOS VASILIOS
Mr
Max. 300 kg
Mr 1
The product is not working
1 mensen vonden dit nuttig
Antwoord van de klantenservice: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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tomsrepair tomsrepair
Piece of Garbage with no support
What a piece of garbage, I installed it and have had issues since day one . I have tried calling the customer service number and it is all AI, I have tried the chat line and it also is AI and will only refer you to email the customer service mail which again in mor AI. I have been trying to reach and get answers from this company for three and a half WEEKS now and I have received more thank you for contacting Vevor. we are sorry you are having problems, we are waiting for your response to previous emails if you do not respond to this email we will consider the problem resolved and we will close this ticket in 24 hours. When they still have not even responded to the first response you have sent them. I have requested in every email that someone reach out to me by phone but have never, ever had a single phone conversation from a single sole in the company. If you ever need support from this company NEVER give them your Business.
3 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear Valued Customer, Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience and for the experience you had with our customer service and after-sales support. Your satisfaction is very important to us, and we truly regret that we did not meet your expectations. We have received your ticket and are actively following up on your case. Our customer support team has been in continuous communication and will continue working on this issue until it is fully resolved. We kindly ask for your patience and request that you wait for our team's replies, as we will provide updates and a solution as soon as possible. In the meantime, please keep an eye on your email inbox and ticket responses for the latest updates. Thank you for your understanding and giving us the opportunity to make this right.
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dmcewalsh dmcewalsh
Very poor customer support
Max. 300 kg
I purchased these gates on the 29/06/26 initally they worked fine but after 4 weeks remotes stoppped working. The learn feature is no longer working on the control panel and remotes will sometimes activate the gates after multiple presses. I contacted Vevor support on the 4/08/26 and explained the issue uploading videos to illustrate. In the intervening 20 days I have received numerious e mails from vevor appologising for the delay, esculating my issue to the relevent department or telling me if they did not hear from me in the next 24 hours they would mark my complaint ticket as solved and close case. In the 20 days I received 1 email from tecnical support with some trouble shooting sugestions who then advising me if these didn't work the issue was most likely a faulty control panel. As they did not I suggested either send me a replacement control panel or issue me with a full refund. As of today I have heard NOTHING. I totaly accept things go wrong but to ignore a customer when they do is totally unaceptable. For this reason I regrettably suggest not purchasing from this company.
4 mensen vonden dit nuttig
Antwoord van de klantenservice: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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rs*** rs***
Liegerung schlecht Teil super
Max. 300 kg
Es stand das ich keine Liefergebühr bezahlen muss. Ich musste jedoch trotzdem Zollgebühren zahlen. Das teil ist jedoch sehr gut.
3 mensen vonden dit nuttig
Antwoord van de klantenservice: Wir haben ein Ticket für Sie erstellt, um den Status Ihres Anliegens zu verfolgen. Unser Kundenservice-Team wird Sie per E-Mail kontaktieren und Sie über den Stand der Dinge informieren, bis das Problem gelöst ist. Bitte prüfen Sie Ihren Posteingang regelmäßig auf unsere Nachrichten.
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Jp Jp
Paskapalvelu tekoäly pilaa tiedon saannin kysymykseen
Max. 300 kg
Ostin kaksilehtisen portin sulkijan josta toiseen tuli häiriö, ei sulkeudu kuin 60°. Tästä olen kysynyt neuvoa ja toinen kysymys oli, miten saan automatiikan pois kun portti toimii vai automatiikalla. En voi laittaa yöksi kiinni ja avata aamulla kun automatiikka avaa tai sulkee määrätyn ajan jälkeen itse. Olen kysellyt useaan kertaan mitä tehdä, mutta joka kerta tekoäly tuntee samaa paskaa ota video ota kuva kerro selkeästi viasta. Otin kuvat oikein mitan kanssa montako senttiä sylinteri jää vajaaksi kun toinen menee minne pitääkin ja portista kun toinen on 90° ja toinen 60° ja sitten ohjeena on vastaa tähän SÄHKÖPOSTIIN tai puhelin sovelluksella tickettiin. Olen vastannut molempiin englanniksi ja suomeksi ja vastaus on aina :jos et vastaa kysymykseen 24h kuluessa ticketti poistuu. JOS SIELLÄ KIINNASSA EI OLE IHMISIÄ ENÄÄ PALVELEMASSA NIIN ÄLKÄÄ MYYKÖ MITÄÄN MIKÄ VOI MENNÄ RIKKI TAI TULLA TOIMINTAHÄIRIÖ. Vittu mikä firma. Meillä suomessa osaa ihmiset tehdä asiakaspalveluhommia ja ovat hyviä siinä, vaikka te sitä kehitätte niin ei se vittu toimi tosielämässä tai sitten tiedon saada tyytyy kohtaloonsa.
2 mensen vonden dit nuttig
Antwoord van de klantenservice: Olemme vastaanottaneet tukipyyntösi tätä ongelmaa koskien. Asiakastukitiimimme palaa ongelmaasi 24 tunnin kuluessa ja jatkaa auttamista, kunnes kaikki tarpeesi on ratkaistu. Pidä silmällä tukipyyntövastauksia ja sähköposti-ilmoituksia.
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Gary Floto Gary Floto
Owner
Need to add a link to buy optional PSO to open outside with the unit listing
0 mensen vonden dit nuttig
Antwoord van de klantenservice: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Stefaan Stefaan
Hekopener
Max. 399,16 kg
Werkt goed, maar als ik afstandsbediening wil bijkopen lukt dat niet. "Niet leverbaar". Ik heb er twee maar wil er vier, jammer van de service achteraf...
0 mensen vonden dit nuttig
Antwoord van de klantenservice: We hebben een ticket voor u aangemaakt om dit probleem op te volgen. Ons klantenserviceteam neemt per e-mail contact met u op en houdt u op de hoogte totdat het probleem is opgelost. Controleer uw inbox zo snel mogelijk op onze berichten.
dog dog
owner
haven't hooked it up yet, doesn't have a key pad which would be very nice
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Our aim is to offer high-quality products at affordable prices, and we truly value you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality, and we are always working to improve. If there is anything specific you feel could be better, or if you need further assistance, please visit our "Contact Us" page, which you can find in the bottom navigation bar of our website.You can submit a ticket there, and our customer support team will reach out to you via email with updates until your concern is fully addressed.
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