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VEVOR Compressor IJsmachine 2L, 180W Bevroren Yoghurtmachine IJsmachine 3 Standen Yoghurtmachine Huishoudelijk, Draagbare IJsmachine Sorbet Gelato Laag Geluidsniveau Zwart Elektrisch

Klantbeoordelingen voor VEVOR Compressor IJsmachine 2L, 180W Bevroren Yoghurtmachine IJsmachine 3 Standen Yoghurtmachine Huishoudelijk, Draagbare IJsmachine Sorbet Gelato Laag Geluidsniveau Zwart Elektrisch

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mag.vitet mag.vitet
Jamais recu
Grijs 2qt
Jamais reçu et pas eu de remboursement je suis déçue et un peu énervée
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Antwoord van de klantenservice: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Jo Anne Jo Anne
Ms
Trying to return for refund. Customer service is VERY difficult to work with and keep giving me the run around. Still no resolution as they run out the 30 day return window.
1 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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huelsam huelsam
turbine à glace
Grijs 2qt
la turbine reçue ne refroidit pas, donc ne sert à rien. en attente de retour sav
1 mensen vonden dit nuttig
Antwoord van de klantenservice: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Luciano Luciano
signor
Macchina regolarmente ricevuta nei tempi previsti. Non ancora messa in funzione in quanto non vi sono indicazioni in tal senso. Manca un ricettario e questo lo trovo molto negativo. La macchina è mancante di elementi essenziali di istruzione sul funzionamento. Considerando il costo non propriamente economico si pretende la presenza di indicazioni in merito. Altro aspetto non trascurabile la lingua Italiana non viene proprio considerata. Perché? Gradirei avere spiegazioni in merito. Grazie
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Ciao! Apprezziamo molto che tu abbia condiviso con noi la tua esperienza di acquisto. Ci aiuta molto a migliorare. Grazie ancora per il tuo prezioso contributo!
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Calin Cristian Calin Cristian
Gelateria
Machina per gelato lo pagato 176 & . A inizio ( un mese) a funzionato bene . Poi, .... Ghiaccio su parete di contenitore per gelato e pala miscelatrice non po' girare
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Antwoord van de klantenservice: Abbiamo ricevuto la tua segnalazione relativa a questo problema. Il nostro team di assistenza clienti si occuperà della tua richiesta entro 24 ore e continuerà ad assisterti fino alla risoluzione di tutte le tue esigenze. Ti preghiamo di controllare regolarmente la tua casella di posta elettronica e le notifiche via email.
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ice cream maker ice cream maker
more just sorbet
if you're hoping for hard ice cream look elsewhere. it makes frozen yogurt or sorbet easily but ice cream never get firm enough. i had to place in freezer for a few hours before it got to the "ice cream" stage
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Antwoord van de klantenservice: "Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better."
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Terry Terry
Mr
Wit 1qt
Not used yet purchased for next summer or maybe Christmas.
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Antwoord van de klantenservice: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. Thanks again for your valuable input!
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Alireza Alireza
Sanaat
It is good for one time per day not more and for gelato
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear valued customer, Thank you for bringing your worries to our attention. We’re sorry for any hassle caused. For additional support, go to our "Contact Us" page online; it’s in the bottom navigation bar. Use this to submit a ticket for unresolved problems, and our after-sales team will resolve them quickly. We appreciate your understanding.
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Ranglee Ranglee
Poor shipping with DHL
I love the VEVOR Upright Automatic Ice Cream Maker with Built-in Compressor, 2 Quart No Pre-freezing, but this is the second product that I ordered that came with DHL and up to a week late with delivery. I will not purchase anything else if they are using DHL.
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Antwoord van de klantenservice: We sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
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Don Bailey Don Bailey
Afraid of long-term quality
The unit is easy to use, but after about 5 batches, the gears are starting to skip when the ice cream reaches its intended hardness. With the first few batches, the unit stopped as intended when the hardness was reached, but now the gears have started to skip. I have to be nearby to press the stop button once the gears begin skipping. I was so hoping this unit would be a long term purchase. Debating on requesting a replacement or just sending back for credit.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: "We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services."
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