Klantbeoordelingen voor VEVOR Commerciële Bevroren Drankmachine, 15L x 2 Slushmachine met Twee Tanks, 120 Kopjes Roestvrijstalen Margarita Smoothiemachine, Slushmaker voor Thuisfeesten Restaurants Cafés Bars
dubbele cilinder 2x15 L
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Restaurant owner
This machine is incredibly unreliable. In my entire restaurant career, this is one of the worst pieces of equipment I have ever encountered.
We bought two of these three-bowl units just a week apart. The first one broke down after only two weeks when a cylinder stopped working. A week later, the brand-new second machine broke down with the exact same issue the right side stopped spinning entirely, and the left side is failing too. This is not a coincidence; it is just a completely low-quality product.
To make matters worse, customer service takes forever and is the slowest I've ever dealt with. Instead of honoring a return, they shipped me a replacement motor, sent me a video, and told me to fix it myself! They are giving me a terrible time just trying to get my refund.
Save yourself the massive headache, the lost product, and the business downtime. Avoid this machine at all costs!
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Stop working after using it 3 days.
This machine is horrible. I plug it up and it worked only 3 days. ( Friday, sat & Sunday). IThe machine kept tripping the breaker even though I put it on it on outlet as suggest in the manual. Now it stop working all together. Customer service is closed for the night but believe me I will be calling in the am. Good thing I purchased a 3 year warranty. But honestly I just would like my fund's returned.
Please dont purchase this machine!!!!!!
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Business owner
Could not tell you anything about this unit because it arrived UPSIDE down and has not worked from day 1. I thought Vevor was going to take care of it, however no joy yet. I have sent pics of damage caused during shipping. They can pull delivery pics from Fed Ex which will clearly show an upside down crate. Buyer beware.
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Customer
I purchased 3 units, all one at a time, all were used and refurbished. Customer service states it was damaged in shipping but you can see it is dirty and broken. All 3 of them.
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Owner
DO NOT BUY. Unit came leaking from 2 of the 3 rear seals. We spent months sending pics trying to get new seals from Vevor. 2 people said they did not make parts then we were told they were sending 2. Waited months, now orut of warranty on a machine we never got to use. Wasted 1200$. Then today they send me a link for a parts kit that has 2 seals for $100, we need 2 kits to try to get this machine working.
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not happy
makes slush but will not come out of the machine
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owner
Faulty machine they send and now they dont want me full replacement or full refund, need right solution so i will talk to legal adviser.
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Owner
Worse thing to use not user Friendly
And no good Custmer service
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gm
we never received it.
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Empresario
Enkele cilinder 1x15 L
És la segunda vez que ponemos en contacto ,para pedir piezas de maquina mofelo X -150, no hemos recibido nada, las garantías de esta empresa son nefastas , servio atención al cliente pésima. Las máquinas tiene malas calidades y la empresa vevor no responden.
És una desonrra para tener que estar suplicando un calidades que no son concedida.
Voy a luchar para que conozcan nuestros malos servicios y y exponerlos en todas plataformas d ventas y redes sociales.
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