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VEVOR Commerciële Bevroren Drankmachine, 15L x 2 Slushmachine met Twee Tanks, 120 Kopjes Roestvrijstalen Margarita Smoothiemachine, Slushmaker voor Thuisfeesten Restaurants Cafés Bars

Klantbeoordelingen voor VEVOR Commerciële Bevroren Drankmachine, 15L x 2 Slushmachine met Twee Tanks, 120 Kopjes Roestvrijstalen Margarita Smoothiemachine, Slushmaker voor Thuisfeesten Restaurants Cafés Bars

dubbele cilinder 2x15 L

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Mitul Kumar Patel Mitul Kumar Patel
Sluhsie not working
The sluhsie makers it’s been a few days since I’ve started using the machine and the temperature doesn’t stay constant and there is als no manual that came with it and I tried to contact vevor but still haven’t had no reply. It didn’t make the slushie in the good consantsiy that it should.
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Antwoord van de klantenservice: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Andre Andre
Slushy-Maschine
dubbele cilinder 2x15 L
Die Slushy-Maschine wurde schnell geliefert und die Vorfreude war groß. Bei der Inbetriebnahme mussten wir feststellen das dass Gerät nicht kühlt. Daraufhin wurde der Kundenservice kontaktiert. Das Ergebnis ist ein einziges Chaos. Statt eine Reparatur oder Austausch vorzunehmen wurde mitgeteilt selber nach dem Schaden zu suchen. Anfragen werden dauerhaft mit standartiesierten Antworten beantwortet.
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Antwoord van de klantenservice: Hallo! Es tut uns sehr leid, dass Sie mit unserem Kundendienst unzufrieden waren. Wir nehmen Ihr Feedback ernst und werden Ihre Bedenken umgehend an unseren Kundendienst und After-Sales-Teams weiterleiten, um Verbesserungen zu erzielen. Vielen Dank für Ihr Feedback – Ihr Feedback ist entscheidend, um das Problem zu beheben und uns zu verbessern.
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Mwafaq Abuwarda Mwafaq Abuwarda
Herr Dr.
Enkele cilinder 1x15 L
Leider nocht so kalt Mfg
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Wir haben Ihre Anfrage zu diesem Problem erhalten und stehen diesbezüglich in ständigem Kontakt mit Ihnen. Wir haben Ihnen per E-Mail eine Lösung angeboten und warten nun auf Ihr Feedback. Seien Sie versichert, dass wir uns weiterhin darum kümmern, bis das Problem vollständig gelöst ist. Bitte behalten Sie die Antworten auf Ihre Anfrage und die E-Mail-Benachrichtigungen im Auge.
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Kabir Kabir
Purchased: 3*15L
WE did not even get a month out of this machine, temp problems. support team, the WORST I have ever seen, not able to assist, just keeps repeating the same line. Asked for a refund and they have started ignoring the emails, HIGHLY recommend not buying this product or any product from this company.
1 mensen vonden dit nuttig
Antwoord van de klantenservice: Hi there! We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements.Also,we have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
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Granitiera Granitiera
Acquistata, mai arrivata
Enkele cilinder 1x15 L
Ho acquistato questo prodotto e non è mai arrivato. Mi hanno fatto il rimborso, su quello sono stati bravi. Ma a noi serviva questo macchinario per lavorare e non ci è mai arrivato
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Abbiamo notato che il problema da lei segnalato è stato risolto tramite comunicazione via e-mail. Siamo lieti che il problema sia stato risolto tempestivamente. Per qualsiasi ulteriore domanda, non esiti a contattarci nuovamente. Ci scusiamo inoltre sinceramente per l'esperienza logistica insoddisfacente che ha riscontrato. Abbiamo preso nota del problema e lo comunicheremo al nostro partner logistico per ottimizzare il processo di consegna. Grazie per il suo feedback, che ci aiuta a migliorare i nostri servizi.
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emily emily
Emily
Vevor customer service makes this whole experience even WORSE but the machine does not hold its temperature
1 mensen vonden dit nuttig
Antwoord van de klantenservice: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Vinod patel Vinod patel
Owner
Does not work rite do not but it trying to my best to work but I trying for weeks still not working
0 mensen vonden dit nuttig
Antwoord van de klantenservice: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Vevor 3 gallon Slushie Machine Vevor 3 gallon Slushie Machine
Brand New
WE did not even get a month out of this machine...temp problems...tech support not able to assist..just told us to turn off and turn back on. No one wanted to look at this brand, made out of the country...looks nice but definitely a piss of xxxt. Bought 3 year warranty...will see if they give me the run around and every excuse or my money back. Since ordering and talking with several people, everyone recommends the Bunn brand. I should have done my homework better and have done so since and I am finding this to be the case. Hopefully they will refund my card for my payment.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it.We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Ravi patel Ravi patel
Owner
Thats not a slushy machine. I ordered two and both are not working as it supposed to be. Please remove this item from vevor so no one can purchase.
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Antwoord van de klantenservice: Dear valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it.We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Jimmy Jimmy
Patel
one of the worst products I bought for my business in September and since that it broke down 3 time and it completely stopped working before april. worst product ever and not the best support.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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