Klantbeoordelingen voor VEVOR Commerciële IJsmachine, 12 L/u Enkele Smaak IJsmachine voor op het aanrecht voor Hard Serve, 4,5 L RVS Cilinder, LED-paneel, Automatische voorkoeling met reiniging

I had a very disappointing experience with VEVOR. I ordered an ice cream machine together with a vacuum sealer and paid using Klarna's 24-month financing. The ice cream machine was never delivered. Instead of cancelling the order immediately, the shipment remained active for weeks. During that time, the carrier even marked the package as delivered, although I never received it. I had to report the missing shipment and wait for the investigation before VEVOR finally acknowledged the issue and refunded the machine. The refund itself was eventually processed, but because of the delay, Klarna had already accrued financing interest before receiving the refund. When I asked VEVOR to reimburse this additional cost, their response was simply that they are only responsible for refunding the purchase price and not for any financing costs caused by the delayed refund. I understand that Klarna is a separate financial provider, but the interest would never have existed if VEVOR had either: delivered the product as promised, or cancelled the unavailable item immediately instead of letting the order continue for weeks. The €7.21 is not the issue. The lack of responsibility is. I expected much better customer service and accountability.

The cover of the machine is leaking

The bad; Very very heavy takes two people to lift Comes with zero instructions and I’ve yet to find any video in it. The wash cycle is more of a rinse cycle. You will have to take it apart and wash it..period. There is no speed control. The blade pops out as soon as you take the pins off I cut myself on it . Just snug the pins they do not need to be very tight. Have a LOT of rags and catch pans ready you ARE going to make a mess at first. The good: It’s a very simple machine once you get the procedure and recipe down. It DOES make silky smooth icecream and Gelato but you need a good recipe. I suggest a Sicilian gelato recipe. Takes practice good luck.

non adatta a piccoli laboratori perchè la quantità da utilizzare è elevata

El producto me llegó en mal estado la parte de las llantas viene oxidado y en la parte superior se precian marcas de oxidación, no sé si por la parte interna venga algun componente dañado. Yo decidí no quitar ni playo ni desempaquetar. Solicitaré mi devolución para mi reembolso

Leider passt die Konsistenz nicht, laut Support kann das Gerät nur bis -3 Grad kühlen. Stimmt ja auch nicht. Es kann jeder googlen das die Ausgangstemperatur -12 Grad sein muss, um eine gute Konsistenz zu erhalten.

La macchina è arrivata danneggiata Sulla parte frontale in alto All’accensione fa rumore ———————————

Bonjour je n'ai jamais recu mon colis Etant pas sur place j'ai laisser des consigne pour la liivraison par consequent je souhaiterais changer le nom du destinataire en conservant la meme adresse de livraison. Merci de considerer ces cordonnes pour la livraison Annie-jesus tsakala Express congo 67 boulevard de belleville 75011 paris Tel : 01 48 05 22 04 Mobile : 06 21 93 32 98

Took too long to get and thought it was bigger

Me mandaron otra maquina diferente ala que se mostrava en la imagen de la compra