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VEVOR Commerciële IJsblokjesmachine 54,4 kg/dag, Roestvrijstalen ijsmaker, Ideaal voor Feesten en Spelavonden, met 15 kg ijsbak, Timer, Zelfreinigende functie, LED-paneel en Instelbare ijsdikte

Klantbeoordelingen voor VEVOR Commerciële IJsblokjesmachine 54,4 kg/dag, Roestvrijstalen ijsmaker, Ideaal voor Feesten en Spelavonden, met 15 kg ijsbak, Timer, Zelfreinigende functie, LED-paneel en Instelbare ijsdikte

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dikasefer dikasefer
Communication/ support
I bought ice maker before and other equipment from VEVOR but my two last ice maker I bought ! None of them make ice and and I don’t have any support or technichen to come look.
1 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear valued customer, We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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jackendiana jackendiana
I realy dont know
90 lbs/24 uur Vierkant ijs Dubbele waterinlaat
Nederland been delivered !!! So to rate the machine is kind of difficult! 😢😢😢
0 mensen vonden dit nuttig
Antwoord van de klantenservice: We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.    Also we sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
Ang Olson Ang Olson
Homeowner
JUNK. I CANNOT SAY IT LOUD ENOUGH!!!! I have been D!CKIN around with this thing for 2.5 hours. I got it to run 1 cycle. It ranis a ton of water straight through the drain. No support number. No support by the time i got off of work. Ai even said it has a clunky sequence of buttons to push. I thought Vevor brand was decent with decent prices. I have changed my mind now. So frustrated i will lay here awake thinking about it. My letter to Vevor "I am requesting a full refund and a prepaid return shipping label for VEVOR ice maker model LB70TA-D. The unit arrived Dead on Arrival (DOA) with a severely defective control board and mechanical failures. The screen is permanently locked in internal technician loops (flashing P00, 21:51, and 21:58) and the touch sensors are completely non-responsive. Additionally, the water float switch is jammed, and the system is continuously dumping all incoming water directly out of the gravity drain rather than filling the reservoir. Please process this return immediately." Plus, i bought the insurance for 3 years for it. Willi get that money back? Doubtful
2 mensen vonden dit nuttig
Antwoord van de klantenservice: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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te*** te***
Buyer beware
Completely dissatisfied with this ice maker. Did not freeze the water from the first time I plugged it in. I have been going back and forth with customer service and the way it stands now is I have to take it somewhere and have it fixed. Who the hell is even going to look at this ? I have no idea where to take it. It would be cheaper for them to send me another one and return this one in the new box. Buyer beware !!!
2 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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rusduber rusduber
Ice maker
Not a fan of it. Have had multiple issues out of the box and even thought I was told I would be able to return without an issue, it seems not to be the case. The door on it is warped, so it’s hard to open. Which also is probably the reason it would hold ice very long. The unit has a leak from somewhere, I do not buy a new product to become a repair man or troubleshoot a new product. So far it’s been 3 weeks with emails back and forth with no progress on returning. I have already purchased a new machine.
1 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear Valued Customer, Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience and for the experience you had with our customer service and after-sales support. Your satisfaction is very important to us, and we truly regret that we did not meet your expectations. We have received your ticket and are actively following up on your case. Our customer support team has been in continuous communication and will continue working on this issue until it is fully resolved. We kindly ask for your patience and request that you wait for our team's replies, as we will provide updates and a solution as soon as possible. In the meantime, please keep an eye on your email inbox and ticket responses for the latest updates. Thank you for your understanding and giving us the opportunity to make this right.
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David David
Ice maker
Leaks from around copper lines that sent me a video of how I should fix it
1 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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shanelaird67 shanelaird67
What is wrong with it.
The icemaker will not work I had it installed and it will not pump the water into the icemaker from the water line. Please help. 803-261-8284. Shane Laird
1 mensen vonden dit nuttig
Antwoord van de klantenservice: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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bleimd bleimd
Buyer Beware
The ordering, payment, and shipping process were great. It was downhill from there. Right out of the box, the unit showed an error code. I contacted tech support, and they advised checking for loose wire connections. Simple enough, I snugged up all connections, and the code went away. Moving forward, the freeze plate would not get cold, because the compressor was not turning on. More back and forth with tech support (which is NOT convenient AT ALL). After trying 3 or 4 different remedies, I requested an exchange or refund. I was advised VEVOR could refund me $80 and I could keep the unit...NO. I was then advised VEVOR could refund me $150 and I could keep the unit...NO. After 2 weeks of emails, because they only reply overnight, due to time differences, I had finally negotiated getting a full refund, and was advised NOT to send the unit back. My 1st and last VEVOR experience.
3 mensen vonden dit nuttig
Antwoord van de klantenservice: We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
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Mi*** Mi***
That what is described on what you say it is
Not happy with this ice machine, doesn’t hold the amount of ice as it says, maybe 25 lbs that it store in the bin. This would be great for a house, but not at all what the description said
1 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Our aim is to offer quality products at affordable prices, and we truly value you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.We have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages.
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Robert artis Robert artis
Pissed off customer
I want my money back received ice machine Manual is not helpful Tried customer service and no response or help What do I have to do to get my money back? Unit will not pump water at all.
1 mensen vonden dit nuttig
Antwoord van de klantenservice: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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