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VEVOR Air Diesel Heater 12V 5kW, Diesel Air Heater, Standkachel, 0,16-0,52L/H, Diesel Heater met LCD-scherm & 10m afstandsbediening & Bluetooth APP-bediening

Klantbeoordelingen voor VEVOR Air Diesel Heater 12V 5kW, Diesel Air Heater, Standkachel, 0,16-0,52L/H, Diesel Heater met LCD-scherm & 10m afstandsbediening & Bluetooth APP-bediening

Horizontaal type Ja 5 kW-Oranje
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Gebaseerd op 7950 beoordelingen
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Thomas Thomas
Not so good.
NEE 2KW-Oranje
I received my Vevor 2 KW diesel heater and installed it in my van. All went well until I powered on the unit. At this point the controller would not light up. After working with "support" I was given a video on things to troubleshoot. After reviewing the video and completing the steps the controller still will not power up. Support required several pictures and then agreed to send a new controller. Support told me it would take 15 days to send a new controller. The process with support as been very slow and I am very unhappy with the whole situation. Support has stated that the will replace or refund the unit should the controller not solve the issue. I am still waiting for the part. If the part works, and after I am able to run the unit, I will update this review. Over the whole purchase has been disappointing at best.
1 mensen vonden dit nuttig
Antwoord van de klantenservice: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Mark Shumaker Mark Shumaker
Owner
Horizontaal type NEE 8KW-Oranje
Very dissatisfied! Could not get it to work, contacted service, received a text or email they were unable to make system functional. STILL WAITING ON MY MONEY TO BE RETURNED DUE TO VEVOR INABILITY TO MAKE WORK I will never purchase another Vevor product!
1 mensen vonden dit nuttig
Antwoord van de klantenservice: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Antonio Perez Antonio Perez
Calefacción estacionaria complicada.
El control que viene no coincide con el del anuncio y el manual de instrucciones debe ser genérico y no viene como configurar la calefacción
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Hemos creado un ticket para que pueda dar seguimiento a este problema. Nuestro equipo de atención al cliente se pondrá en contacto con usted por correo electrónico y le proporcionará actualizaciones hasta que se resuelva el problema. Por favor, revise su bandeja de entrada lo antes posible para ver nuestros mensajes.
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Vertaald uit Spaans
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William William
Mr
NEE 8KW-Zwart
Both units failed, vevor credits me 45 dollars, I had to order 2 more to replace the failed units. Will not be buying again.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
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Gary Gary
Mr
Verticaal type NEE 8KW-Rood
Burned about two tanks and it died Xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxcxxxxxxxxc
1 mensen vonden dit nuttig
Antwoord van de klantenservice: Hi, so sorry to hear our product gave you trouble,we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Kovács Viktor Kovács Viktor
Ausztria badvöslau
Horizontaal type JA 8KW-Oranje
2 napig müködött azota csak füstöl és nem gyujt be. Nagyon gyorsan tönkrement
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Megkaptuk a problémával kapcsolatos jegyét. Ügyfélszolgálati csapatunk 24 órán belül válaszol a problémájára, és addig segít, amíg minden igénye megoldódik. Kérjük, figyelje a jegyekre adott válaszokat és az e-mail értesítéseket.
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Vertaald uit Hongaars
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Mats Carlsson Mats Carlsson
Yes
Horizontaal type NEE 8KW-Oranje
Stoped working after 3 weeks
0 mensen vonden dit nuttig
Antwoord van de klantenservice: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Pat Canady Pat Canady
Mrs. Pat candy and Luella Kapus
Verticaal type JA 8KW-Oranje
Never received even paid extra on shipping ins.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Austin Austin
.
I primed the heater per the instructions. When powered on, the fan turns on for a few seconds, then the unit powers off. Black screen, no error messages
0 mensen vonden dit nuttig
Antwoord van de klantenservice: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Brian Brian
Landscaping
Verticaal type NEE 8KW-Oranje
Heater blew up 2nd day peice of shit
0 mensen vonden dit nuttig
Antwoord van de klantenservice: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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