Klantbeoordelingen voor VEVOR elektrische aanhangwagenkrik, 2267 kg, camperaanhangwagensteun met 2-weg connector, handmatige kruk en krikafdekking, 255-860 mm hefhoogte, voor campers, aanhangwagens en campers, zwart

My trailer jack arrived damaged in shipping. I submitted a damage report with photos immediately. The only follow-up I’ve had from Vevor was to request more photos of the shipping packaging which I submitted immediately. No further response in 4 days. This is really poor customer support. Other companies would have a replacement on the way within a couple of days.

I bought this to upgrade the crank style jack on my 2025 cargo trailer. It arrived in perfect condition and went one great. The problem is it only worked one time and then stopped working completely. I've checked fuses and the ground but its just dead. Doesn't light up or anything. I've bought several Vevor products but im pretty disappointed in this one.

Worked one day, I should have sent it back but I was going camping, it’s not waterproof, it don’t like moisture, it don’t like the change in climate and causes moisture in it. Switches shorted out. I have to use it manually.

I purchased recently for my RV to make things a little easier. Wired directly to battery terminal posts and boom, worked like a champ for 2 back to back weekend trips. 3rd trip and it stopped going up electrically and would only go down electrically, so here I am hand cranking again!! I reached out to customer service to explain and they said the need pictures and a better explanation before contacting a technician. I replied with details about the functionality and issues I am having and told them that any technician would be able to understand from my description. I have heard NOTHING back from them. I live chatted and they put me through to a real human via chat, he said they have escalated my issue and someone would reach out very soon. I explained that I was getting ready for another trip this weekend and would really like to have my Jack functioning. Well here I am hand cranking away again and still waiting to hear from someone in technical support. I personally wish I had just paid the extra $45 and bought one from Harbor Freight, at least this way I could have returned and installed another one by now!!! NOT A HAPPY CAMPER!!!

After about 3 weeks of use the jack went up and would not come back down

Unit came with a broken housing. I contacted support after a few attempts as it’s only a bot that you text at first then got someone who after a few days decided they would send a new cover and it has taken 2 weeks so far still no cover thy shut down the text so you can’t respond unless you go through the entire process again. Awesome products as I have several items but if you have an issues it’s very hard to get resolved. I still don’t know if they sent a cover and my jack is still in the box waiting.

junk, worked twice and stopped working

It came packaged really good. Got it out of the box. The top rain cover was cracked. Pulled off my hand crank jack and installed this one and wouldn't work in the retract mode. It would only extend. After a few weeks going back and forth they finally decided to give ma a refund, only after they offered to give me $34 back. Then they offered to give me $68 back and keep the product. I said no, I want a full refund and you can have this junk back. They finally agreed

It’s the only thing I have purchased from Vevor that is a terrible product. I purchased one it did not work out of the box so they offered me half my money back or a new one so had no choice but to get a new one and guess what it did not work out of the box. So now I’m out of all my money and stuck with no electric trailer jack. Do not buy its junk.

Happy we tried it before we installed it! No light no up and no down... should have read and watched other reviews... do t but this!