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VEVOR elektrische aanhangwagenkrik, 2267 kg, camperaanhangwagensteun met 2-weg connector, handmatige kruk en krikafdekking, 255-860 mm hefhoogte, voor campers, aanhangwagens en campers, zwart

Klantbeoordelingen voor VEVOR elektrische aanhangwagenkrik, 2267 kg, camperaanhangwagensteun met 2-weg connector, handmatige kruk en krikafdekking, 255-860 mm hefhoogte, voor campers, aanhangwagens en campers, zwart

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Ray Hamilton Ray Hamilton
Owner abd CEO
1587.57 kg
Worked one time, then wouldn't work and what a pain trying to change it out while under weight. Really lowered one time then never worked again. Terrible product.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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bulldog31320 bulldog31320
To slow
To slow down and up
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Antwoord van de klantenservice: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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sparky2004 sparky2004
Incorrect wiring
2267.96 kg
The unit came out wired incorrectly… I had to take apart the 7pin connector and move wires around… so far I have it so my headlights need to be on in order for it to operate, but it’s better than nothing when I first plugged it in. Also, yes it’s slow, not a big deal…. But the throw on the isn’t very far. So when I put it on my truck’s receiver hitch, after getting the stand off the ground with the motor, I need to pull the pin to raise up the stand before I drive, I can’t just raise it all the way up with the motor. CHINA
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear valued customer, We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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samroach66 samroach66
Terrible experience
2267.96 kg
TERRIBLE. 2 weeks into it being mounted it quit working. Terrible experience. And terrible product. The customer service is an absolute nightmare to.
1 mensen vonden dit nuttig
Antwoord van de klantenservice: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Eric Eric
Electric jack
2267.96 kg
Got this Jack & had it installed by a friend. It didn’t work at all, checked fuse & changed fuse without results. Sent several emails & pictures to Vevor, plus a video using their app Swiss tech or whatever due to size. Getting a replacement or refund has been a pain in butt.. purchased another from different company & received it while still waiting on Vevor results. Not sure where their system has failed but it definitely has on this item & me as a customer this time!!!
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right.
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Daniel Daniel
Dan
2267.96 kg
I got the trailer jack and it doesn’t work. I thought it might be the truck so I plugged my trailer in and it works fine. VEVOR has yet to refund me or replace it
0 mensen vonden dit nuttig
Antwoord van de klantenservice: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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dcbottorff dcbottorff
?
? 3 ? 3
Works for what I need. Descent price. Feels a little cheap but that's to be expected. What was not expected was the damage to the plastic cover. Clearly dropped in the box. There was padding around it but not enough. Pack your items a little better next time. Especially heavy items like this jack. The plastic is cracked bad at the top, so I need to use some liquid tape to help prevent water from getting into the internals. Also, this is a 4 hole mount, not a 3 so I had to drill an extra hole in order for it to work. Probably my fault for not seeing that before purchasing. I don't have time to wait on a replacement so I'm going to roll the dice on the damaged one I have. I'm not happy about it though. The fabric cover is nice, and may help the water issue I'll certainly have eventually.
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Antwoord van de klantenservice: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Mike Mike
Camper
The Jack had cosmetic damage and looked to have been used. I suspect it was a previous return. Vevor was slow to address and refunded me 20.00 and I kept the Jack as functionally it is working.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously.  Thank you so much for speaking up—your input is key to helping us fix this and do better. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
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Jeff Samson Jeff Samson
4k lbs electric trailer jack issues with quality.
Generally ok, functionally. 4 issues. 1 side cover, and rear cover screws right thru cover, noticed only 1 led light showing on initial installation and testing. Took cover off to fix screws (have to silicone parts of damaged holes. Circuit board for light was sideways and loose, and not in holder slots (there's actually 3 leds). Wires to switches just fell off, looked at connectors, and were all opened up, had to re-crimp to stay on.
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Antwoord van de klantenservice: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Anthony Henry Anthony Henry
Owner
2267.96 kg
The jack is okay . It feels a little cheap. But my biggest issue is how slow it moves when jacking my trailer
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.Please be informed that we have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages.
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