Klantbeoordelingen voor VEVOR 38 L Koelbox 12/24 V Draagbare Koelkast, Elektrische Vriezer Kleine Vriezer -20 ~ 10 ℃, Elektrische Compressor Koelbox 820 x 470 x 440 mm voor Auto, Camping, Vrachtwagen, Boot etc.

Я что космический корабль купил ? очень сложно и цифры на табло очень тусклые . не нравится качество . Больше и покупать не буду и рекомендовать тоже.

I ordered the 58 QT car cooler about a week ago. I actually tried cancelling the order before it shipped after reading reviews stating that quality was very inconsistent and customer service was awful. Well, they were not wrong! In fact, I'm surprised there are any good reviews! Chatting with a customer service rep was painful. I had to wait about 10 minutes for each response, and they were all pre-written form responses. Trying to cancel was pointless. They shipped it anyways. Anyhow, took it out, plugged it in, and it took 3 hours to get from 72 degrees to 50 degrees and then it stayed there. The product description said it's supposed to reach desired temps as low as -4 degrees within 26 minutes. Hahaha, nope!! I contacted customer service rand asked to return the item for a refund since it was well within the 30-day return period and clearly did not work. About a day later, I received a form email apologizing for the inconvenience and stating that someone from the tech department would get back to me within 48 hours. And there is apparently my option at this point since I can't even seem to chat online - sit and wait for tech to contact me so we can establish the thing doesn't work and go from there. Meanwhile, I'm in a rush to get a cooler that actually works for a camping trip that is quickly approaching. Save yourself the trouble and buy something more reliable with better customer service.

Unit was defective when showed up. Had to battle Vevor for a simple return/refund.

Those of you out there that needs something to be intact, working, or delivered with all necessary parts and accessories, may want to think about patronizing another online retailer. I ordered this refrigerator on 3/12/26. It arrived on 3/17/26. Fair enough, right? Sure, it would be, if all of the necessary accessories to use the refrigerator were in the box. But, they were not. Two days later and I am emailing with some, ostensibly anyway, human being on the other side of the planet. That human being wants a lot of pictures, explanations that are irrelevant and is very, very sorry for all of my inconvenience. But, my "ticket" has been advanced as a priority, blah, blah, blah. You know what I don't have though? What I don't have is a product that operates because there is no way to plug it into either 120v AC house current or 12v DC automobile power. I also don't have any idea if, when, how, or whether, this issue will be rectified. But, I do have a bunch of disingenuous correspondence from a caring VEVOR. "Dear Customer, Thank you for your message. We sincerely apologize for the inconvenience caused by this issue. To assist you better, could you kindly provide the following information for our confirmation? 1. Photos of the items and accessories you have received. 2. Photos highlighting the missing parts, with reference to the listing pictures or the manual. 3. Photos of the outer packaging box (if damaged), including all labels on the box. You can send the photos or videos to us in one of the following ways: 1. Attach them directly to this email and reply to us. 2. If the files are too large, please upload them via [SwissTransfer](https://www.swisstransfer.com/en-us) and share the link with us. Please rest assured that we will work diligently to resolve this issue once we have the necessary details. Thank you for your cooperation. We look forward to your reply. Dear Customer, Thank you for choosing our product and for taking the time to provide us with your feedback. We take your concerns very seriously and are committed to resolving your issue. We are currently analyzing the problem based on the information you provided, which may take some time. Typically, you can expect a response within 48 hours. To expedite the resolution of your issue, we have marked this case as a priority and will contact you immediately with any updates. Thank you for your understanding and patience. Sincerely, VEVOR" Bottom line is the following. If you want to take a chance that you will receive that which you have paid for, by all means, buy from VEVOR. On the other hand, if you are concerned about making something that goes sideways, right again, take your business elsewhere. I have and I will.

Nous avons reçu le réfrigérateur le 21 Février et celui-ci ne fonctionnait pas. Aucun remboursement semble possible. Toujours en attente de recevoir un nouveau réfrigérateur.

Bonjour, nous avons reçu le cric mais pas la glacière, pouvez vous m'indiquer la date de livraison prévue ?

il frigo non si accende, ho provato a contattare l’assistenza e dopo 3 giorni di attesa mi manda un video dove devo smontare tutto per verificare che funzioni ho chiesto la sostituzione del frigorifero o il rimborso totale del prodotto. sono in attesa di una risposta. per ora il commento è assolutamente negativo…

Fonctionne très bien a vide mais une fois rempli elle remonte en température, le compresseur tourne sans arrêt et la température ne descends pas. AUCUNE UTILITÉ. Le service client ne veut rien savoir. N'achetez pas !

J’aurais bien voulu mais pour le moment elle fonctionne pas

Ne marche plus au bout de 10 jours Impossible de joindre le sav