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VEVOR Laboratoriumtrolley, apparatuurtrolley, serveerwagen voor medische technologie 201 Roestvrijstalen draagbare opruimtrolley 100 kg draagvermogen, 740 x 396 x 860 mm Laboratoriumrolwagen Medische trolley Drievoudig ontwerp Zilver

Klantbeoordelingen voor VEVOR Laboratoriumtrolley, apparatuurtrolley, serveerwagen voor medische technologie 201 Roestvrijstalen draagbare opruimtrolley 100 kg draagvermogen, 740 x 396 x 860 mm Laboratoriumrolwagen Medische trolley Drievoudig ontwerp Zilver

3 lagen

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Frank Frank
mgr
3 lagen
way to small for food service use
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear valued customer, Thank you for informing us of these worries. We’re sorry for the hassle this has brought you. For additional help, go to our "Contact Us" page online, located in the bottom navigation bar. Use this to submit a ticket for unresolved matters, and our after-sales team will assist quickly. We appreciate your understanding.
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Jens  Schramm Jens Schramm
Maschinenbautechniker
2 lagen Zilver Met vangrail
Maschinenbautechniker 3
Ich habe den Wagen als Sponsor für ein Restaurant gekauft. Die Damen vom Service waren begeistert. Nach 3 Tagen kam eine Beschwerde. Der Wagen hatte sich längsseits verschoben, obwohl die maximale Belastung bei weitem noch nicht erreicht worden war. Das Nachziehen der Schrauben blieb ohne Erfolg, da das Plastik am Limit war. Ich habe daraufhin den Wagen modifiziert mit einer 3mm x 20mm Aluminium Auskreuzung. Seitdem ist alles in bester Ordnung. Vielleicht sollten Sie den Wagen in Zukunft nur noch mit dieser Änderung bei Ihrem Hersteller bestellen. Ihre zukünftigen Kunden werden es Ihnen danken. Mit freundlichen Grüßen Jens Schramm Maschinenbautechniker
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Vielen Dank für Ihr Feedback. Es tut uns sehr leid, dass Sie Schwierigkeiten mit dem Produkt hatten. Wir haben ein Ticket für Sie erstellt, um den Sachverhalt weiter zu verfolgen. Unser Kundenservice-Team wird Sie per E-Mail kontaktieren und Sie über den Stand der Dinge informieren, bis das Problem gelöst ist. Bitte prüfen Sie Ihren Posteingang regelmäßig auf unsere Nachrichten.
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Mick Mick
Not strong at all and not worth the money.
3 lagen
Not strong at all. Does not hold 182kg. Top shelf bent with barely 40kg on it. Price would be ok if it held the claimed weight.
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Antwoord van de klantenservice: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Corey Corey
Good for chamber vac, drawer doesn't slide easily
2 lagen
Everything except the drawer is great. The drawer doesn't have slides, just cheap wheels on a track and dosnt align right most the time when putting it away. Would have spent double of they would have made the drawer not so cheaply.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product. Your comments are very valuable to us, and we will make sure to share them with our quality team for improvement. We truly appreciate you taking the time to let us know, as it helps us continue to improve our products.
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Lawrence Good Lawrence Good
Purshaser
2 lagen
It took a while to figure out how to get acclimated with customer service. It was a tad vague on how to do things... Very unclear.... I did get a SS medical push cart.... A month of going back and forth. They're not open on the weekends, so that right their streeeetches everything out..... I initially got a 20.00 reimbursement offer. I declined. Requested 40.00... As far as I know, I got the latter coming.... The product had parts that were missing and not totally installed, ie; the drawers had rollers that helped tge drawer glide more easily. Out of 4 items, one was not installed but laying inside floating around. The other roller (all had bearing) was not fully installed. Just barely... bearings from one just laying on the bottom of the packaging. Not even the necessary number of bearings needed. Side bars, to keep items from falling off the bottom, were to short. The instructions: the text were very light colored, thin font, and small. Plenty of room to make the font bigger and darker.... especially for older citizens.... Their answer before the monetary offer, was that I may have to go to the hardware store... I would've been fine if they weren't soo slooow getting back with me and I think ai was tge problem... IMO.... Otherwise it should have been taken care of faster and they kept saying they didn't understand what the problem was.That's why I think ai was the problem we needed.Real people... Overall, I think I might go ahead.And look for another one.Similar with two drawers from them, since they did say they will give me forty dollars off, which i haven'treceivedyet..... I think that'll cover my having to reconstruct the product which is now a project.... I say, if you don't have to reconstruct the item bought. Just do something simple, they send you the parts, and they're fast about everything, including communication, like it should be with everyone..... I believe, I would do business with them again.... I might refer the Vevor company.... Tell people about it....
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Antwoord van de klantenservice: "We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services."
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No cabía No cabía
Estrecho
3 lagen
El termo que queríamos poner en la bandeja no cabía en el hueco de la bandeja.
0 mensen vonden dit nuttig
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Vertaald uit Spaans
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Mario Critchley Mario Critchley
Film protecteur de stainless
2 lagen
Constrution du chariot en stainless, bien construit, cependant la construction à été conçu avec le film protecteur, j’ai due passer une heure à enlever le film de plastique très difficile à enlever.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear valued customer, Your feedback is important to us. We’re sorry for any inconvenience. To receive quick help, reach out through our "Contact Us" page online—our after-sales team is here to assist. We appreciate your understanding.
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FCN FCN
non comforme
3 lagen Wit Met stopcontact
le produit n'est pas conforme à la législation française. il n'y a pas de reprise de terre sur les parties métalliques du produit. Le câblage électrique est fait avec du fil tissus en bleu blanc rouge, ce n'est conforme a aucune norme, le blanc étant la terre. donc si vous voulez en faire un usage pro, vous n'êtes pas aux normes, et vous mettez vos salariés en danger, si usage privé, je vous conseille de reprendre la terre sur une des prises et de faire une connexion avec le bâti métal.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Bonjour ! Nous sommes sincèrement désolés d'apprendre que votre expérience avec notre service après-vente et notre service client n'a pas été à la hauteur de vos attentes, et nous prenons vos commentaires très au sérieux. Merci beaucoup de nous avoir fait part de votre expérience : votre avis est essentiel pour nous aider à résoudre ce problème et à nous améliorer. Nous avons constaté que le problème que vous avez signalé a été résolu par e-mail. Nous sommes ravis que votre problème ait été traité rapidement. Si vous avez d'autres questions, n'hésitez pas à nous recontacter.
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Craig howells Craig howells
Never received
3 lagen
Never received this and want a refund Delivery was attempted but not delivered Never received this and want a refund Delivery was attempted but not delivered Never received this and want a refund Delivery was attempted but not delivered
0 mensen vonden dit nuttig
Antwoord van de klantenservice: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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David David
GM
3 lagen
Never received.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.    Also we sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
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