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VEVOR 1,5 pk zwembadpompmotor, 56J frame, 115 V (13,6 ampère) / 230 V (6,8 ampère) 3450 tpm, 60 Hz, 1,3 duty-factor, 90 μF / 250 V condensator, linksom draaiende ronde flens vervangende motor

Klantbeoordelingen voor VEVOR 1,5 pk zwembadpompmotor, 56J frame, 115 V (13,6 ampère) / 230 V (6,8 ampère) 3450 tpm, 60 Hz, 1,3 duty-factor, 90 μF / 250 V condensator, linksom draaiende ronde flens vervangende motor

1,5 pk 56J

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Don Don
Mr.
1 pk 56J
I never received this motor. The shipping company lost it in transit.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: We sincerely apologize for the unsatisfactory logistics experience you encountered.We've checked and seen that the matter was resolved on your latest Ticket. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
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Tye Tye
Consumer
2 pk 56J
Consumer 2 Consumer 2
I purchased two Vevor 2 HP pump motors with the intent to replace an existing 2 HP Sta-Rite motor. Upon attempting to install the first unit, I encountered significant issues. After several unsuccessful installation attempts, I confirmed that the shaft dimensions on the Vevor pump are incorrect and do not match the required standard for a 2 HP replacement. This dimensional discrepancy caused the impeller and diffuser to create excessive friction upon assembly. The resulting drag was so severe that it caused the motor to stall immediately, rendering the unit inoperable. This issue applies to both pump motors that I purchased, confirming a manufacturing or design flaw. I have been attempting to contact Vevor to initiate a return for both non-functional pumps. After several weeks, I have not received any communication or resolution from Vevor. I am deeply frustrated by the product's poor technical specifications and the complete lack of customer support. Which version do you think best communicates your frustration and the technical issue? consumer
1 mensen vonden dit nuttig
Antwoord van de klantenservice: Hi, so sorry to hear our product gave you trouble,we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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edgar ramirez edgar ramirez
Ex fckn customer
1,5 pk 56J
DO NOT BUY FROM THEM !!!! They will not make any warranty valid and only scam you ! They will send you “ This product is inherently a consumable item, so its service life is not long.” for product that dint even last 6 months !
1 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it.We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Joe McGarry Joe McGarry
President/Owner
1,5 pk 56J
Received the motor and it doesn't work. There's No phone number to contact anyone to discuss the problem. Very poor customer service. Sent numerous emails in order to correct the problem or get a replacement with absolutely no response. Buy at your own risk.
1 mensen vonden dit nuttig
Antwoord van de klantenservice: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Damian donahue Damian donahue
Na
1,5 pk 56J
You need to put an internal screw holding front bearing in my motor was not working once put it together than realized front bearing shifted in delivery u can't turn impeller
0 mensen vonden dit nuttig
Antwoord van de klantenservice: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Allen Allen
Owner
2 pk 56J
These motors are just what you expect. We’ll get you through for five or six months, but they are not repairable and you cannot find parts for them. It’s just a cheap alternative to get you by for now. I have purchased many of these and have had to go back on several and it’s hard if you’re running a business week going back to save a few bucks.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email . Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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BNI BNI
Business Owner
1,5 pk 56J
Short shipped the product (I received 14 of the 20 I ordered). Customer service is absolutely the worst and clearly doesn't understand English. I had to file a claim with AMX in order to get my money back, also followed up with a complaint to the FTC. Absolutely terrible experience. All good until it wasn't....
1 mensen vonden dit nuttig
Antwoord van de klantenservice: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Patgil66 Patgil66
Moteur de pompe Non compatible avec le boitier de ma pompe Hayward
1,5 pk 56J
Ne correspond pas, pourtant avec les mêmes caractéristiques et spécification électrique identique de mon ancien moteur défectueux de ma pompe de piscine 1.5 H.P Hayward. Impossible de l'intégrer dans le boitier de la pompe existant trop long et trop gros en diamètre et pourtant dans les avis un «client» indiquais la compatibilité avec sa pompe Hayward ce qui m'a convaincu de l'achat. Retour gratuit et remboursement complet sont assez compliqué. Le retour n'est toujours pas conclue en attente de la démarche à suivre de la part de VEVOR, présentement seulement une offre de remboursement partiel et de garder le moteur non-compatible. Décision en réflexion.
1 mensen vonden dit nuttig
Antwoord van de klantenservice: To our valued customer, thank you for being patient and cooperative. We’re actively working to resolve your concerns and are dedicated to finding a solution that meets your needs. Please check your ticket and email periodically to stay updated on the progress. If you need further help or have additional questions, don’t hesitate to contact us.
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Vertaald uit Frans
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Ke Ke
Damaged packing materials for a motor
1 pk 56J
Damaged packing materials for a motor 1
The product has a reasonable price, and it arrived promptly. It arrived, however, in a damaged package. It is unclear how the damage occurred. The product won't work in my case although I don't know why it didn't work. The intruction didn't explain at all how to do the installation, but mainly explain the wiring portion. I therefore packed it back and send message to the vendor asking for a return with a photo of damaged packaging. When I tried to upload the image, I realized that the website only accepts very limited image format (MP4) that I don't have. I therefore worked to get programs to transfer the image to whatever acceptable on the website. It took me an hour to accomplish this. The customer replied promptly, but said that I should take out the product and take photos. I did whatever customer service told me to do and explained that the motor I bought won't fit to my original machine. The time, the website asked different format of the images, although it has more options. I therefore had to take more photos to meet the requirement of the website. I also told the customer service, and I am not an expert to judge where went wrong with this motor. The consumer service then sends me more messages asking for more videos. I explained to them that I don't know how to do this in an efficient way. We are still back and forth. It just takes too much time of customers for a not-working product.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Robert Robert
Would Not Accept Return
1,5 pk 56J
Bought this motor and found that this motor did not fit my pump. Vevor would not accept a return. I've spent thousands of dollars with Vevor on tools, appliances, greenhouses, etc... I will no longer do business with this company.
1 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear valued customer,We’re sorry for any inconvenience this has brought.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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