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VEVOR CNC Lineaire Gids Manier Rail Kit 600 mm Lineaire Schuifrail SBR16 Lineaire Schuifgeleider Zijn Voor Doe-Het-Zelf-Routers Freesmachines Draaibanken Werktuigmachines Buigmachines Laserlasmachines

Klantbeoordelingen voor VEVOR CNC Lineaire Gids Manier Rail Kit 600 mm Lineaire Schuifrail SBR16 Lineaire Schuifgeleider Zijn Voor Doe-Het-Zelf-Routers Freesmachines Draaibanken Werktuigmachines Buigmachines Laserlasmachines

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DidNotReceive DidNotReceive
VevorRefusedToShip
20 mm 1500 mm
I can't review the product, so consider this a review of Vevor. All that happened according to the tracking was that a label was created. Customer service completely failed from there. When I let them know, they responded with it had been delivered according to the tracking. When I told them to check again, they said "sorry it's lost in shipping". They just gave up and gave me my money back and even admitted that they hadn't investigated. When I said I still wanted it, they said to buy it again. Yeah right. Why are you making this my problem?
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Antwoord van de klantenservice: We sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
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GobSmacked GobSmacked
Dr Surprised
16 mm 2000 mm
I actually cannot believe that I was asked to write a review for these, since they never arrived. Instead of these rails I received a photo canopy for small item photography and a large food warmer. Then in response to me contacting them to rectify the situation all i got was offers of partial refunds for the problem, and never once was there any indication or offer to send the correct items. I eventually just cancelled the order, got a full refund, and purchased these rails from a different source. Now, it is evident that there is no human presence at Vevor as I was asked to write a review. These are not business oriented people, this is a warehouse pushing out stuff without any means to correct errors. If the same happened to you, do not settle, demand full refund.
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Antwoord van de klantenservice: Dear valued customer, we hope this message finds you well. We are writing to inform you that following our recent discussions and the agreement reached, we have completed the necessary actions to address your concerns. We sincerely apologize for any inconvenience or frustration this situation may have caused you. Your satisfaction is incredibly important to us, and we are committed to making things right.
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