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VEVOR Werkplatform 500-740 mm, Opvouwbare trap van gelegeerd staal, Draagbaar werkplatform, Draagvermogen 180 kg, Opstapje voor het schilderen van gipsplaten, schoonmaken, wassen

Klantbeoordelingen voor VEVOR Werkplatform 500-740 mm, Opvouwbare trap van gelegeerd staal, Draagbaar werkplatform, Draagvermogen 180 kg, Opstapje voor het schilderen van gipsplaten, schoonmaken, wassen

45-74 cm

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Zie origineel
RP RP
hobbyist
90-150 cm
This came with significant damage to one of the hinge joints in the center, due to how it was packaged (box didn’t protect it well), and the metal wasn’t very sturdy. It opened but then wouldn’t close because of the damage. It was incredibly heavy, bulky, and unwieldy. There was damage to the platform surface as well, again because of no protection. Worst of all, instead of simply taking it back when I asked for a return, I was given the run-around with multiple messages exchanged without resolution, even after sending several photos. They tried to blame the damage on the shipping company, but it was clearly an issue with product quality and lack of protective packaging. Then they tried to give me a pittance of a discount and told me to hammer out the damage. To a HINGE that bears the structural support for the item. Buyer beware; free returns doesn’t mean anything when they won’t take things back. Finally they did, when I said I wouldn’t shop here anymore… but it is incredibly disappointing that it took that much for them to do the right thing.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: "We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services."
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Zie origineel
Chao Chao
.
70-115 cm
One of the legs doesn’t extend, making it useless.
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Antwoord van de klantenservice: Dear valued customer, Thank you for sharing your concerns. We’re sorry for any inconvenience this has brought. For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
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Zie origineel
Vevor user Vevor user
Broke on first use
80-130 cm
So this platform has adjustable feet, but was supplied with nylon nuts to set height, not practical., used regular 8 mm nuts. Had issue to open properly, one pin did not want to enter hole, had to loosen nut near it to allow pin to find hole, tightened afterwards. Finally ready to use, I go to sit in middle, heard noise and platform was loose. Found weld on support bar failed, unit is unsafe not usable. Have to wonder about remaining welds on this platform.
3 mensen vonden dit nuttig
Antwoord van de klantenservice: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. We’ll pass your feedback to the relevant team to make necessary optimizations. If we need more details to look into this further, we’ll create a ticket to follow up with you. Thanks again for your valuable input!
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