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VEVOR Werkbank 1220x610 mm, Werkblad 680 kg, Garagetafel met lades en wielen, Werkplaatstafel, Gereedschapstafel, Werkplaatsuitrusting, Multifunctionele tafel voor garage, werkplaats, kantoor en thuis

Klantbeoordelingen voor VEVOR Werkbank 1220x610 mm, Werkblad 680 kg, Garagetafel met lades en wielen, Werkplaatstafel, Gereedschapstafel, Werkplaatsuitrusting, Multifunctionele tafel voor garage, werkplaats, kantoor en thuis

122×61cm

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Aaron Aaron
Damage to the top and bottom of the table that they tried to cover with wood glue
Opened a ticket on 6/12 stating damage to the top and bottom of the tabletop. I included pictures and video. Provided all info needed and they asked about the box. Replied on the 16th that the box itself was fine. Repair was definitely done before packing and shipping. No response until the 23rd. The response at that point was the patching was done on the bottom of the table so it doesn’t affect the product use. Even if there wasn’t damage to the top, I didn’t pay for a damaged product, I paid for a new product. We have a lot of vevor products in our home but I think this will be the last. Quality control fail. Customer service fail. All around fail.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Ava Ava
Customer returns not processed
Customer returns not processed 1
Package arrived undamaged but the tabletop has several cracks running the full surface length and thru to bottom. Contacted customer service for refund/replacement solution and have no resolution after 5+ days despite a promise of resolution within 48 hours. No phone customer service options, all replies and inquiries have not resulted in contact or resolution of replacing damaged products. Highly disappointed in the lack of response.
4 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it.We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Saif Zaman Saif Zaman
Scam
122×61cm
Never received
0 mensen vonden dit nuttig
Elemam: We sincerely apologize that you haven’t received your package yet. We have created a ticket for you to follow up on this issue. We will immediately verify the delivery status with our logistics team and update you via email/ticket as soon as we have information. Thank you for your patience while we resolve this.
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Jerry Wheeler Jerry Wheeler
Mr
Product came broke and and I filed a complaint which went no where. Very disappointed with vevor.
1 mensen vonden dit nuttig
Antwoord van de klantenservice: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Harry Starcher Harry Starcher
60 inch work bench
When I received it the wood top was splitting apart it looked like something happened when it was made the glue didn't hold the rest of the bench was well made and then I couldn't talk to a person they said they wanted pictures I told them I didn't know how to send them so they reported that I refused to send pictures finally figured it out how to do it and they keep telling me that ifI dont get in touch that they assume that it is resolved
2 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Casey Casey
Only received 5 of the 6 legs.
This company and products are a joke. Do not order anything from this garbage company. I got 5 out of 6 legs for this bench. I asked to get shipped a replacement leg. I was asked 3 different times to take pictures. OF WHAT. … A LEG I DIDNT GET!?!!? Finally said fuck it. I will never order anything from this bullshit company again.
1 mensen vonden dit nuttig
Antwoord van de klantenservice: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Jay Combes Jay Combes
Broken Table with no refund
Ive been trying to get a refund for 2 weeks and keep getting the run around. Have caution when buying as they dont refund or respond well.
3 mensen vonden dit nuttig
Antwoord van de klantenservice: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Human Human
Human
This thing is a flimsy junk table with two thin table tops 36x24 sorta half way connected with a leg in the middle, skip this and buy something more robust.
1 mensen vonden dit nuttig
Antwoord van de klantenservice: Hello! We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
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