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VEVOR Waterdestilleerder Drinkwater, 750 W Waterdestilleerder 1,3 L/H Waterdestilleerder, 304 roestvrij staal Wit Destillatieapparaat met handvat, thermostaat

Klantbeoordelingen voor VEVOR Waterdestilleerder Drinkwater, 750 W Waterdestilleerder 1,3 L/H Waterdestilleerder, 304 roestvrij staal Wit Destillatieapparaat met handvat, thermostaat

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Randy Randy
Warranty is non-existent
I had to order this as a replacement for another distiller i ordered which stopped working. Vevor support has been absolutely terrible. They just keep asking for more and more unreasonable things and pretending that they can't open pictures / videos i sent them. Don't expect any possibility of warranty support if the product you buy breaks.
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Antwoord van de klantenservice: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Dan Dan
Vevor products are trash
This is garbage and so is Vevor. Avoid all Vevor products.
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Antwoord van de klantenservice: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Yehia ismail Yehia ismail
Paid but no product
Never got the product. Horible service. I will do my best never to use this horible non service again.
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Antwoord van de klantenservice: We sincerely apologize that you haven’t received your package yet..We have created a ticket for you to follow up on this issue. We will immediately verify the delivery status with our logistics team and update you via email/ticket as soon as we have information. Thank you for your patience while we resolve this.
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Mike Mike
Poor customer service
My review of the distiller that it is extremely slow. At least 45 minutes to produce a cup full of distilled water. I will never again purchase a product from Vevor though. Because the day after I ordered this product I realized I had ordered the wrong item, so I emailed support immediately (and well before it was marked as shipped) to cancel or alter the order, and they never got back to me... not before it was shipped, not after it was shipped, never. Which tells me they don't care much about customer service at all. Oh well, lesson learned, stick with Amazon or Costco if I want customer service.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear valued customer,we’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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Yarwin Kolff Yarwin Kolff
Do not use anything but pyrex glass
Zwart
Only glass can give pure distilled water free from impurities. This water becomes a magnet for metals, toxins, etc.
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Antwoord van de klantenservice: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. We’ll pass your feedback to the relevant team to make necessary optimizations. Thanks again for your valuable input! Sorry to hear our product gave you trouble—we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast! 
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Alex Alex
Leaks and customer service is taking more than 1 month to send part
I got this water distiller, and it worked as advertised for five times. Then, it started leaking from the top. In a few hours, water was all over my kitchen table, and sometimes, it dripped on the electrical circuits. I contacted customer service on February 23, 2025, and sent a video, and they said they would replace the seal. This is within 1 month of buying the product. It's March 11, and the update is that they are still preparing the order for one O-ring seal. In the meantime, I can't use my water distiller because I risk having water all over my kitchen table or getting electrocuted. Even worse, I need to buy 4L jugs of purified water for my humidifier, which I can't live without because of my medical condition.
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Antwoord van de klantenservice: Dear valued customer, we hope this message finds you well. Following our recent discussions and the agreement we reached, we’re pleased to inform you that we’ve completed all necessary actions to address your concerns. We sincerely apologize for any inconvenience or frustration this may have caused—your satisfaction is our top priority, and we’re dedicated to ensuring things are made right.
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Natalia Natalia
Stopped working after first use
I'm very disappointed as the machine stopped working after the very first use. I followed the instructions, first time everything went as expected, though I was shocked how much heat it produced. I live in apartment without air conditioner and that day was super hot so my place almost turn to sauna. I used filtered water and therefore needed only to wipe the insides after use as I saw there a light white residue. BTW I could not find instruction on how to properly clean it, this is very strange. Tried to turn it on the next day and it just wont start. I called and left emails, that didn't go smooth as now I was asked to wait for technician (?) for unknown to me reason, as I asked for refund. Their "30 day no hassle return" turn out to be -"It is not recommended for you to return it due to the long shipping time and we can not 100% make sure the item will not be damaged during the shipping". Why is it like this I don't know, as it took only a few days for me to receive it. I will be happy to change this review, if this issue will get resolved.
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Antwoord van de klantenservice: dear customer, we noticed that there is no reply from you since we replied to you, please keep in touch with our customer service team so that they can help you solve this issue.
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