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VEVOR Heat Press, 15 x 15 inch digitale heat press, uittrekbare heat transfer machine, snelle en gelijkmatige verwarming, 2-laags isolatiekatoen, heat transfer machine voor T-shirts/kussens/tassen, roze

Klantbeoordelingen voor VEVOR Heat Press, 15 x 15 inch digitale heat press, uittrekbare heat transfer machine, snelle en gelijkmatige verwarming, 2-laags isolatiekatoen, heat transfer machine voor T-shirts/kussens/tassen, roze

Roze 38x38 cm

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Cennet Cennet
Stopped clamping properly
Press wouldnt stay closed anymore after about 2 years of use
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear valued customer, Thanks for your feedback. We’re sorry for any inconvenience this may have caused. Our after-sales team is ready to assist quickly through our online "Contact Us" page. We appreciate your patience and understanding.
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Karina Karina
Owner
I bought this heatpress last month and it is no longer working. I tried reaching customer service but it is hard as they do not have service number. Overall dissatisfied with this product.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear valued customer,we’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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V. V.
"Disappointed – Poor Quality and No Support"
I purchased this heat press machine hoping for reliability, but after just a few months of use, it completely stopped working. Despite reaching out to the company for assistance, they failed to provide any meaningful support or resolution. Their customer service was unhelpful, and I felt completely ignored. If you're looking for a long-lasting product and a company that stands behind what they sell, I would strongly recommend looking elsewhere."
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear valued customer, Thanks for letting us know about your worries. We apologize for the trouble caused. To get further assistance, visit our "Contact Us" page online; you’ll find it in the bottom navigation bar. Use this section to submit a ticket for unresolved issues—our after-sales team is ready to help promptly. Thank you for your understanding.
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Mike Kamuda Mike Kamuda
Horrible customer service!!!
My wife is disabled and unable to use this machine. After many emails, they offered me $80 creditor a brand new machine. This is crazy! I guess they don’t stand behind their products!!!
1 mensen vonden dit nuttig
Antwoord van de klantenservice: To our esteemed customer, thank you for your understanding and cooperation. We’re actively working on resolving your issue and are dedicated to finding a satisfactory outcome. Please make sure to check your ticket and email periodically for updates on how things are progressing. Don’t hesitate to contact us if you require more help or have additional queries.
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Cintia Cintia
THE WORST
This product never worked since day 1, I was sent a cable to replace by myself at home, which I did and the problem persisted. Now I've been offered a 26 dollar refund for a machine I paid 289. This is a joke
2 mensen vonden dit nuttig
Antwoord van de klantenservice: We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
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Thalia Tolentino Thalia Tolentino
DO NOT BUY
DO NOT BUY! I have had this heat press for 3 weeks and it started malfunctioning i reached out to customer service and send in proof of what it started doing and they only want to refund me $42 and giving me the run around of why i should not return. Everything was going great with customer service they were answering the same day no problem until i started asking questions and wanted to clear up things. They were thinking they had me with the $42.00 refund. Now they do not want to respond. Mind you i am going to launch my business this upcoming Friday and now i am stuck with a heat press that is not working properly. DO NOT BUY! DO NOT BUY!
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear valued customer, Thank you for letting us know your concerns. We’re sorry for the trouble this has led to. To receive more assistance, check our "Contact Us" page online, in the bottom navigation bar. Submit a ticket there for any unresolved issues—our after-sales team is standing by to help quickly. We appreciate your understanding.
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 David David
Junk
Purchased this unit and never got it to work at all. Won't calibrate. Doesn't get hot over 240 degrees. Useless and no customer service whatsoever. I'll never buy from these clowns again.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: We are truly sorry that you encountered issues while using the product,we apologize for failing to provide you with a smooth experience of its functions. Please refer to the existing product manual on the product detail page and the online usage tutorials first. Rest assured, if these resources do not resolve your problem, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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Roger Roger
Never delivered
Worst experience ever. After 2 weeks of "Out for Delivery" we finally got Vevor to start the process of a refund which did eventually come. The delivery company "Piggy" is super unreliable and has many complaints. Avoid, look elsewhere or finance something really nice like we did ;) The way Vevor handled this whole thing was terrible and we will have to reconsider any future purchases.
2 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear valued customer, we appreciate your patience and cooperation as we work through your concerns. Our team is actively striving to find a solution that will satisfy you. Keep an eye on your ticket and email for regular updates on how things are progressing. For more help or questions, feel free to contact us anytime.
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Olivia Olivia
Don’t waste your time!
This product is trash. First of all it takes a good 10-20 minutes for it to even warm up. There’s a suction when you lift up the lever after the heating time goes off so the press losebd on the shirt. And on top of that it has gone out in less than 6 months, I’ve already tried to different brands of the same fused I received from the machine and customer services is a joke, one response per 24 hrs in the last 2 days. I will be getting a refund and going with another brand. This press has not been good from the start!!
1 mensen vonden dit nuttig
Antwoord van de klantenservice: Thank you for your patience and cooperation throughout this process. We are pleased to inform you that we have reached a mutual agreement regarding your recent concern. We sincerely apologize for any inconvenience this may have caused and appreciate your understanding. Your satisfaction is our top priority, and we are committed to ensuring that you have a positive experience with our service.
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Heather Crittenden Heather Crittenden
Mrs
I've had nothing but issues with this product since I got it and customer service is no help. All I asked for were new cords to fix the issue or a replacement and they offered me a partial refund. I really had high hopes for it but it's been nothing but disappointing. Honestly don't waste your money.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear valued customer,we’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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