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VEVOR vinylsnijder 330 mm, laminaatsnijder 16 mm snijdikte, met verstelbare hoek (15°/30°/45°), flexibele wielen, telescopische handgreep, voor het snijden van parket, LVT, VCT, SPC, LVP & WPC

Klantbeoordelingen voor VEVOR vinylsnijder 330 mm, laminaatsnijder 16 mm snijdikte, met verstelbare hoek (15°/30°/45°), flexibele wielen, telescopische handgreep, voor het snijden van parket, LVT, VCT, SPC, LVP & WPC

15-18 mm

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James P Laboda James P Laboda
Mirage construction
15-18 mm
Mine came use with hardware scattered in the box incomplete. The holes for bolting the 3 pieces were misaligned and the threads were terrible. Nothing lined up. I asked for a refund and they told me they were going to send me a new handle, like that's going to change the alignment or the threads.
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Antwoord van de klantenservice: Dear valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it.We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Azizbek Makhammatov Azizbek Makhammatov
Defective Product and Disappointing Support
15-18 mm
I purchased this floor cutter expecting a durable and reliable tool, but unfortunately my experience was extremely disappointing. Right out of the box, after assembling the parts as instructed, the tool broke on its very first use. The handle, which is attached to the body with three screws, completely detached. The screw points on the body actually snapped off, making it impossible to reattach or use the cutter again. This clearly indicates a serious manufacturing flaw or very poor material quality. I contacted customer support hoping for a reasonable resolution, but instead of addressing the issue properly, they simply sent me three replacement screws. The problem is not the screws — the body itself is broken. This response felt dismissive and honestly quite insulting. A company that stands behind its product would replace a faulty item, not send irrelevant parts. Very disappointed with both the product and the after-sales support. I would not recommend this to anyone.
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Antwoord van de klantenservice: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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BBG Vloeren BBG Vloeren
Miskoop / Beschadigd artikel ontvangen
15-18 mm
Artikel is vandaag geleverd. Tijdens montage kwam ik erachter dat de schroeven van de hendel niet meer goed zijn! Ik ga er vanuit dat deze product door iemand anders is geretourneerd en alsnog is doorgestuurd naar mij als nieuw?!!!
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Antwoord van de klantenservice: Onze oprechte excuses voor het ongemak dat ons product heeft veroorzaakt. We begrijpen volledig de frustratie die kan ontstaan ​​door een storing tijdens het gebruik. We doen er alles aan om dit probleem zo snel mogelijk op te lossen. We zullen u per e-mail op de hoogte houden van de status van uw probleem; controleer alstublieft uw inbox voor verdere berichten.
Trond Fjelnseth Trond Fjelnseth
End user
10-13 mm
This product did not meet expectations at all. The assembly instructions were absolutely terrible. Hard to read and small print. The screws that came with it didn't fit - they were too long. The aluminum in the body was too soft so when you put a little pressure on it the screws gave out and the arm attachment was broken The ad said that the product could cut laminate up to 12 mm. It doesn't work. The knife is not good enough. It might work on thin vinyl flooring. I would advise my acquaintances not to buy products from their website.
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Antwoord van de klantenservice: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Daren owen Daren owen
Would not recommend
10-13 mm
Bought it to cut 12mm flooring and the flooring just laughed at it, blade didn't even get half way through. The fixings for the handle needs to be rethinked as I would only imagine it would do a days work of cutting 6mm for it to break
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Antwoord van de klantenservice: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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X X
Kvaliteet
10-13 mm
Esimese löikega murdus käepide ära 8 mm lami löigates.
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Antwoord van de klantenservice: Oleme teile selle probleemi lahendamiseks loonud päringu. Meie klienditoe meeskond võtab teiega e-posti teel ühendust ja annab teile värskendusi kuni probleemi lahendamiseni. Palun kontrollige oma postkasti meie sõnumite osas kohe.
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Jeremy Jeremy
Disappointed
10-13 mm
I was so excited to get this as I have a flooring job next week, not going to work at all! Handle faces the wrong way, screws to hold handle on are far too long and bottom out before securing handle to bar. Assembly directions are terrible, I am a 29 year contractor so I figured it out but the handle thing makes it no usable
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Antwoord van de klantenservice: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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