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VEVOR Verwarmde Sokken, Maat S, 5000 mAh Oplaadbare Batterij met 4 Warmtestanden & App Bediening, Voetverwarmers voor Buitenactiviteiten, Vissen, Kamperen, Skiën, Wandelen, Unisex

Klantbeoordelingen voor VEVOR Verwarmde Sokken, Maat S, 5000 mAh Oplaadbare Batterij met 4 Warmtestanden & App Bediening, Voetverwarmers voor Buitenactiviteiten, Vissen, Kamperen, Skiën, Wandelen, Unisex

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Vertaald
Zie origineel
Battery life sucks Battery life sucks
Battery life sucks
App + knop
I charged these up and put them on and turned them on high inside my heated house. The batteries were dead in less than an hour and I never really felt any heat.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Randy Randy
Disappointing
XL
The socks themselves are great - thick, plenty big, comfy. However, the app is glitchy and the button is so small on the socks it would be difficult to adjust the temp without the app. Apparently it will.only connect to one phone, ever. We attached it to my wife's phone first and it never would connect properly eith mine after that, even with her phone off entirely. I ended up giving them to my wife, sonce they were synced with her phone. Then, one sock just stopped working entirely on the first hunting trip they were worn on. She had one warm foot and one cold one and even turning it on manually, all the lights light just like they should, but no heat. Later, that sock worked again, but was not as hot as the other one. The warmth level was great when working, and the socks were so nice, I was super excited to wear them, but now I will be returning them instead. Very disappointing
0 mensen vonden dit nuttig
Antwoord van de klantenservice: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Noel Edwards Noel Edwards
Not warm
L
Tempature is set at 167 degrees and toes are still cold in a heated house.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Vertaald uit Engels
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Lynn Sullivan Lynn Sullivan
Mr.
L
Might as well put bandaids on your feet. Can’t feel any heat.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Vertaal de recensie naar Nederlands
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Josh Josh
I hate this company
Knop
Avoid them, the service is a straight up joke.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear valued customer,we’re truly sorry to hear you had a disappointing experience with our customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service teams to drive improvements. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
Vertaal de recensie naar Nederlands
Vertaald uit Engels
Zie origineel
Josh Josh
I hate this company
Knop
Avoid them, the service is a straight up joke.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear valued customer,we’re truly sorry to hear you had a disappointing experience with our customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service teams to drive improvements. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
Vertaal de recensie naar Nederlands
Vertaald uit Engels
Zie origineel
Joseph Link Joseph Link
Mr.
App + knop
Used 3 times one of the batteries won't work correctly lights up like its fully charged but won't do anything when sock is plugged into it.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Vertaal de recensie naar Nederlands
Vertaald uit Engels
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Lucy Hernandez Lucy Hernandez
Broken Support Process
L
Never received, offered credit for missing Christmas, then followed up and they wouldn't pay out. Not impressed
1 mensen vonden dit nuttig
Antwoord van de klantenservice: We sincerely apologize for the unsatisfactory logistics experience you encountered.We've checked and seen that the matter was resolved on your latest Ticket. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
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Rico Rico
MR.
Knop
These socks do not provide any more warmth than wool socks.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product. Your comments are very valuable to us, and we will make sure to share them with our quality team for improvement. We truly appreciate you taking the time to let us know, as it helps us continue to improve our products.
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Dan Dan
USELESS - Terrible app, unreliable batteries. sizes run HUGE
XL
Useless app, unreliable batteries, XL could POSSIBLY fit the Yeti. They're about a size 18-20 if I had to guess. I have 2 pairs, (4 batteries) and only one batteries actually works and heats the sock up. I'm not sure if it's an app or battery or plug/connection issue.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear valued customer, Thank you for sharing your concerns. We’re sorry for any inconvenience this has brought. For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
Vertaal de recensie naar Nederlands
Vertaald uit Engels
Zie origineel

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