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VEVOR Verkeersafbakeningspalen 6 stuks (114 cm) met verzwaarde voet en reflecterende strips, robuuste afbakeningspalen voor bouwplaatsen, parkeerterreinen en dranghekken, rood

Klantbeoordelingen voor VEVOR Verkeersafbakeningspalen 6 stuks (114 cm) met verzwaarde voet en reflecterende strips, robuuste afbakeningspalen voor bouwplaatsen, parkeerterreinen en dranghekken, rood

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GC*** GC***
Missing Bases
Missing Bases 1 Missing Bases 1 Missing Bases 1 Missing Bases 1
I just received 12 parking posts which should have included the bases a week or so ago. I needed them for a construction project. 12 posts showed up with no bases. Box looked as if it went through a woodchipper or at least had been sent several times to different address orders. I'd have the distribution centers verify contents.
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Antwoord van de klantenservice: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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go*** go***
Cheap Plastic
2 stuks
Cheap product broke at base, all plastic
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear Valued Customer,Thank you for taking the time to share your experience with us. We're sorry to hear that our product didn't meet your expectations, and we completely understand how frustrating that can be. We've created a support ticket for your case, and our customer support team will be reaching out to you via email soon. They'll keep you updated throughout the process until the issue is resolved.Please check your inbox promptly for our messages.
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Bob G Bob G
Customer service is GARBAGE!!!!!!!!
we need these for a big commercial job that we were starting. The product got here in plenty of time, however, the only thing in the box were the upper cone portion, the bases were not included. For three weeks I had to chat with customer service trying to get help and I just got the run around again and again. I wound up buying a more expensive version from ULINE, they came to me the next day and the order was shipped complete as promised. so, the 1-star rating is for Vevor as a company on a hole. I will never buy from Vevor again, value and items priced lower are great, but customer service is more important. Vevor's customer service is horrendous; you cannot get anyone live to speak to and it's all done through chat on their website, and they tell you the same thing over and over again. I will never buy anything form Vevor again!!!!!!!!!
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear Valued Customer,Thank you for sharing your feedback with us. We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. Your satisfaction matters deeply to us, and we are dedicated to making things right.We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements and we have created a ticket for you to follow up on this with you,our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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VANDAMME VANDAMME
Monsieur
3 stuks
Produit reçu rapidement et bien présenté. Mais, à l’utilisation, il s’avère trop léger pour résister au moindre vent et ne tient pas en place. Il serait souhaitable d’en alourdir les bases.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Bonjour ! Nous vous remercions sincèrement d'avoir partagé votre expérience d'achat avec nous. Vos commentaires sont précieux et nous aident à nous améliorer. Merci encore pour votre contribution !
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Tom K Tom K
General Manager
Material never arrived, when I reached out to Vevor no response
0 mensen vonden dit nuttig
Antwoord van de klantenservice: We sincerely apologize for the inconvenience you experienced with the delivery. We have reported this issue to our logistics partner so they can work on improving the process.In the meantime, we have created a support ticket for you. Our customer service team will contact you by email and keep you updated until the matter is fully resolved. Please check your inbox for our messages.
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Bob Bob
Very disappointing
I am extremely disappointed with this experience. I ordered these items for use at a community event, and while the package arrived on time, it was not complete. When I opened the box at the event, I discovered that the bases were missing. The box was slightly damaged, but I had no reason to believe that such essential components would be absent. When I contacted Vevor, I was asked to provide photos of both the box and the contents I received. After numerous back-and-forth messages, I was initially offered a $50 refund, which was later increased to $75 and then $100. However, I made it clear that my preference was simply to receive the missing bases so that I could use the poles as intended. I was then told that the bases were too heavy to ship—something I find difficult to understand, given that the complete product (including the bases) was originally shipped to me. Eventually, I was issued a full refund, which I do appreciate. However, the overall experience was frustrating and inconvenient, especially given that the items could not be used for their intended purpose at the event. At this point, I am left considering whether to reorder and hope that the complete product arrives as expected.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Hello! We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. Howevere, We sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
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STEC STEC
Never received my order
I would live to give a great review but my order never arrived and is in UPS purgatory. Re-ordering now and we'll see how this time goes. Customer Service, however, was very good and helpful.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Freese Freese
Mr.
2 stuks
It did not last long. One bollard fell with the wind and snapped at the base connection. Lasted less than three months.
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Antwoord van de klantenservice: We extend our sincerest apologies for the inconvenience caused by our product. We fully comprehend the frustration that may arise from experiencing a malfunction during use. We are dedicated to addressing this matter expeditiously. We will provide an update regarding your issue via email; please be so kind as to check your inbox for further correspondence.
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