Klantbeoordelingen voor VEVOR 2-laags servicewagen, 550 lbs (0,25 ton), kunststof gereedschapswagen met 360° zwenkwielen, middelhoge plank, ergonomische handgreep voor magazijn/garage/stomerij/kantoor
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DIY Guy
2 niveaus
Great product for a great price. Just could use a little more support or reinforcement to secure push handle which just snaps into place.
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Owner
Middelgroot
The price was very attractive so I made the purchase. Waited a long time to receive it. One section of the bottom tray was broke off. Two of the four legs were the wrong ones so I had to alter them to make them work. Did not want to go through the hassle of disassembling and returning and waiting a few more weeks for this item so I may do. Extremely hesitant to buy anything from vevor again!!
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Mr.
The item arrived broken eventhough the packaging was okay , so it wasn't due to transportation. It was due to its poor quality and poor manufacturing or packaging. I requested a return and refund, and Vevor opened a ticket instead of refunding me immediately. Then they kept asking for images, and then after few weeks asked for more images and then asked which partbis that. They kept dragging the issue. Then they start offering to replace the broken part. I refused as i dont want this poor quality item. But they don't listen. They kept offering a small refund, and I refused. They keptnoferring more compensation, trying to bargain and convince me to accept partial refund and to keep the brokennitem , so they don't pay for shipping cost of return. I constantly stated that i do not accept partial refund. I want my full refund but it apoears that their agendabis not to acceptvreturns, even when they sent brokennitems. My advice is that do not buy anything from vevor. Go yo Amazon for their easy return and amazing customer service. VEVOR CUSTOMER SERVICE IS AWEFULL AND YOU WASYE YOURVTIME WHICHNUS MONEY.
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Customer
I have ordered many things from you. This cart arrived broken. I have sent pictures and you have not sent me a new one. I will not ever buy from you again if you don’t make this right. I have spent hundreds of dollars of dollars with you, so do the right thing. Send me a new one to replace.
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Business Owner
So full disclaimer I’ve purchased these in the past no issues, HOWEVER my most recent purchase of three of these carts was an absolute nightmare, 2/3 carts arrived damaged from the manufacturer, packaging was fine, meaning they shipped damaged. Upon sending pictures and lengthy correspondence with customer service over 6 weeks later I received replacement parts and they sent the wrong parts… after begging them to just send two new carts and a return label to send there garbage back to them. I am left with 1 usable cart out of three. Extremely disappointed with customer service I’d give them -stars, you suck!
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Mr.
Middelgroot
The item arrived broken eventhough the packaging was okay , so it wasn't due to transportation. It was due to its poor quality and poor manufacturing or packaging. I requested a return and refund, and Vevor opened a ticket instead of refunding me immediately. Then they kept asking for images, and then after few weeks asked for more images and then asked which partbis that. They kept dragging the issue. Then they start offering to replace the broken part. I refused as i dont want this poor quality item. But they don't listen. They kept offering a small refund, and I refused. They keptnoferring more compensation, trying to bargain and convince me to accept partial refund and to keep the brokennitem , so they don't pay for shipping cost of return. I constantly stated that i do not accept partial refund. I want my full refund but it apoears that their agendabis not to acceptvreturns, even when they sent brokennitems. My advice is that do not buy anything from vevor. Go yo Amazon for their easy return and amazing customer service. VEVOR CUSTOMER SERVICE IS AWEFULL AND YOU WASYE YOURVTIME WHICHNUS MONEY.
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Pena
2 niveaus
Le doy mal review porque el articulo me llego roto en dos lugares y contacte a atencion al cliente y todavia no he recibido solucion al problema.
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Ms
3 niveaus
Check the box when it shows up.. Mine to carts are all broken to hell.
I do loves these carts. But I don't if I'll ever order from vevor again to be honest.
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Cart Never Showed
Groot
Judging by the picture this looks to be a very useful cart to have. I have made multiple attempts to purchase this but it has yet to come to fruition. I ordered the cart and it never showed up. I attempted to order the cart again but it was out of stock and the price increased significantly, and VEVOR would not honor my original order price. I will be purchasing this cart elsewhere. Poor customer service on VEVORS part.
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