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VEVOR Tuinwagen 680 kg, Transportwagen met kantelfunctie, Handwagen met 2-in-1 kantelhendel, Transportkar, Handkar, Wagen, Hobbywagen, Kantelwagen voor planten, grond en geoogste gewassen

Klantbeoordelingen voor VEVOR Tuinwagen 680 kg, Transportwagen met kantelfunctie, Handwagen met 2-in-1 kantelhendel, Transportkar, Handkar, Wagen, Hobbywagen, Kantelwagen voor planten, grond en geoogste gewassen

Met verhoogd hek 680 kg

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Brian W. Brian W.
Arrived broken
363 kg
I assembled My cart 2 days ago. Arrived with a flat tire. At first I thought it was just a save room on packaging because it's nestled together in a pretty compact package. I inflated the tire and it continues to go flat non-stop while I'm trying to use it. I contacted support and they want me to send pictures of it and there's nothing to take a picture of. The tire looks inflated until you have a load on it. On top of that the cart is 20 miles away and I'm not going to make a special trip to take a picture of nothing. Until you put weight on the cart the tire appears to have air in it. All the work is done. I inflated it at least 15 times yesterday while using the cart for the job it was purchased for. After them replying with a very generic response , they seem to have ghosted me. I'm very disappointed in their customer support and it will probably be the last Vevor product I ever purchase.
2 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Irene Jensen Irene Jensen
For dårlig konstruksjon
Poly-272 kg
Hvis man skal dra noe annet enn tørt løv, så er dette for dårlig. Fungerer greit på flatmark, men med litt kupert terreng (liten oppoverbakke), er det ikke bra nok. Staget ut fra fremhjulene frem til håndtaket er en storsvakhet da det blir feil belastet og krenger oppover. Hadde ikke kjøpt den om jeg visste dette. At man skal kunne laste 272kg er bare tullball hvertfall. 20kg max.
1 mensen vonden dit nuttig
Antwoord van de klantenservice: Vi har opprettet en sak for oppfølging av dette problemet. Kundeserviceteamet vårt vil kontakte deg på e-post og gi oppdateringer helt til problemet er løst. Vennligst hold øye med innboksen din for meldinger fra oss.
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Vertaald uit Noors (Berkmel)
Zie origineel
Ernest Ernest
Did not receive item paid for
680 kg
Purchased the 1500 lb dump cart. Received a 4 cubic ft cart. That about the size of a kids toy wagon.
3 mensen vonden dit nuttig
Antwoord van de klantenservice: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Ka*** Ka***
Bad customer service
Poly-272 kg
I can't review this item because I haven't been able to use it. The cart came was with a tube that won't hold air I've been trying to find out how go get a replacement tube or tire they can't seem to tell me where to find a new tube . They offered me a refund of $28 which is fine but they are telling me it's because I ordered it over 6 months . I bought it on August 9th that's not 6 months ago.
4 mensen vonden dit nuttig
Antwoord van de klantenservice: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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Patrick Vanaerde Patrick Vanaerde
Qualité à revoir
Normaal 272 kg
Matériel arrivé avec une roue endommagée et des défauts de soudure. Une remise de 20% accordée après réclamation. Pas tout à fait satisfait de la qualité. Montage à effectuer non spécifié dans les visuels.
1 mensen vonden dit nuttig
Antwoord van de klantenservice: Nous avons bien reçu votre demande concernant ce problème et restons en contact permanent avec vous à ce sujet. Nous vous avons proposé une solution par e-mail et attendons votre retour. Soyez assuré(e) que nous continuerons à assurer un suivi jusqu'à la résolution complète du problème. Veuillez consulter régulièrement les réponses à votre demande et les alertes par e-mail.
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Vertaald uit Frans
Zie origineel
rwkruid rwkruid
Not Vevor quality
Met verhoogd hek 362 kg
I have read many of the positive reviews, and I can’t help but wonder if they’re describing a different cart than the 800-pound model I purchased. The box feels only a bit sturdier than a cheap plastic tote. The tall metal sides are so flimsy it’s almost laughable. I wouldn’t trust this cart with anything heavier than grass clippings or yard debris. Loading it with dirt or rocks? No chance. I’m honestly surprised Vevor puts its name on this product. It feels far below the standard of other items I’ve bought from them. This experience makes me think twice about ordering again. In my view, this cart feels more like something you’d find on Temu than from Vevor. Overall rating, 1 out of 5 stars.
3 mensen vonden dit nuttig
Antwoord van de klantenservice: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Vertaald uit Engels
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Shawn McCaffrey Shawn McCaffrey
Defective product
680 kg
I ordered this cart for a strenuous project.It was delivered two days after the project started even though the delivery date at purchase would have put it there two days earlier. The cart itself was defective. it would go into dump mode with nothing in the car, after being filled, and while filling the cart. The clamp that holds the dump cart down does not do its job. I asked for a full refund because the product is defective. I was denied multiple times. Vevor wanted to negotiate a portion of the refund. I even told them that I would drive it an hour away to one of their facilities to save them shipping cost. this was my first and LAST purchase from the VEVOR. STAY AWAY FROM THIS COMPANY Check the BBB
5 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear Valued Customer,Thank you for sharing your feedback with us. We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. Your satisfaction matters deeply to us, and we are dedicated to making things right.We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements and we have created a ticket for you to follow up on this with you,our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Deborah Seffinga Deborah Seffinga
Parts missing
363 kg
Never got to put together. Went back and forth with VEVOR messaging but no progress. Being told parts would be sent in so many business days but then nothing. More back and forth emails promising to speak to some other department in their business. Still nothing! Been a month and a half maybe longer. I asked Paypal for my money back and at least got refunded. The VEVOR box still on my porch so now what do I do with a yard wagon without a vital piece. I will absolutely never purchase a VEVOR product. I just recently got an email telling me they were shipping my "Motherboard" to me!?!?!? I emailed back, the left hand knows not what the right hand is doing I never ordered a motherboard and I let them know what pieces were still missing that I never got now the only thing I get from them is advertisements for more stuff that I probably wouldn't ever get. " Nope I've had enough of a VEVOR thank you very much!'
3 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Paul Paul
Mr
680 kg
This product is poorly designed. The option for it to mimic a dump truck seems great however the latch to release it and keep it in place does not hold the bucket down so when you are pulling this wagon, the slightest bump releases the latch causing it to open and dump your load. Not good at all. I’ve had to zip tie it to the frame just so it doesn’t release on its own and in doing so, I’ve lost the option to use it as intended if I needed it to do that. Waste of money!!!
3 mensen vonden dit nuttig
Antwoord van de klantenservice: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Walter  Hussey Walter Hussey
Customer service, replacement service
Met verhoogd hek 544 kg
Customer service, replacement service  3 Customer service, replacement service  3
Broken handle ,need a replacement, filed a claim, unsure if the claim or pictures went through,
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it.We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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