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VEVOR Pop-Up Gazebo Tent, Pop-Up Tent met 6-zijdige luifel, zonnescherm met 6 verwijderbare privacy-winddoeken en gaasramen, 12,5 x 12,5 voet, snel op te zetten tent met klamboe, bruin

Klantbeoordelingen voor VEVOR Pop-Up Gazebo Tent, Pop-Up Tent met 6-zijdige luifel, zonnescherm met 6 verwijderbare privacy-winddoeken en gaasramen, 12,5 x 12,5 voet, snel op te zetten tent met klamboe, bruin

Bruin 3.81x3.81 m

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Keri Frank Keri Frank
Broke immediately
Groen 3.66x3.66 m
We used this tent for less than a week before two of the poles broke. Very disappointing for something I paid over $200 for.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Rochelle Rochelle
Tent
Bruin 3.5x3.5 m
Can’t open, can’t close properly Stuck in the basement never to be used Won’t stand on its own without put into the ground
0 mensen vonden dit nuttig
Antwoord van de klantenservice: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Amy Amy
Do not buy!
Bruin 3.6x3.6 m
This was the most frustrating item I’ve ever owned. Takes at least 4 people to set up and that was still a chore. The sides bow out so it makes it impossible to use on a deck. For camping this could work but not as a gazebo like stated. It’s a screen tent. The netting is attached to the frame which makes it even harder to setup. Way overpriced for what it is. Very disappointing.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Gina Gina
No canopy, no refund
Bruin 3.6x3.6 m
I mailed it back 3 weeks ago and still have not gotten my refund
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear valued customer,We’re sorry for any inconvenience this has brought.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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LaVon Murphy LaVon Murphy
Mz
Bruin 3.6x3.6 m
I have tried taking pictures and even tried uploading pictures of the broken product but the system totally erased my review..the inside door pole ripped thru the slot and it now up against the top of the tent..and the outside pice the stake goes into in the front portion of the tent completely separated from the tent.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Cindy Taylor Cindy Taylor
Danaged
Bruin 3.6x3.6 m
Received damaged
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear Valued Customer,we sincerely apologize that your order arrived not as expected. We understand how disappointing this must be and appreciate you bringing it to our attention. We have reported this issue to our logistics partner so they can investigate and improve their handling process. In the meantime, we’ve created a support ticket for your case. Our customer service team will reach out to you via email shortly and keep you informed until the issue is fully resolved. Please keep an eye on your inbox for further updates.
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Claes.fransson Claes.fransson
Mr
Bruin 3.5x3.5 m
Order 6of April and still haven’t got delivery.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Sheila Regan Sheila Regan
Do Not Waste Your Money!!!!!
Bruin 3.5x3.5 m
This tent is a piece of junk. It had not stayed intact since the first day. I have used all tools provided to keep tent in place, along with hurricane straps and bricks. It just keeps moving, collapsing and ripping!!!!! Customer service at VEVOR is ridiculous!
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Ce Stanley Ce Stanley
cedrs2@hotmail.com
Groen 3.66x3.66 m
25112300977322531787 I have not been able to write a review as we have not opened the box yet. The package was delivered by FedX to the wrong address. Now, it’s sitting in a on heated garage until we can open it. Question: if there’s any problem will we still have an option to review or get replacements if needed? FedX dropped that huge box off at a health care facility and we were fortunate they found us…not impressed! I would prefer to discuss this review in person on a phone so I know management is taking this report
1 mensen vonden dit nuttig
Antwoord van de klantenservice: Thank you for sharing your feedback. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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Just me Just me
Owner
Bruin 3.6x3.6 m
I am unable to write a review because it is still packed in the original box. We will not be opening or using the Gazebo until mid May 2026, when the camping season starts. When that happens and its being used, I'll be able to write a review. thank you.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: "Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Thank you for your valuable feedback,it helps us improve and continue serving you better."
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