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VEVOR Pop-Up Paviljoentent, pop-up tent met 6-zijdige luifel, zonnescherm met 6 verwijderbare privacyschermen en gaasramen, 3,6 x 3,6 meter, snel op te zetten tent met muggennet, legergroen

Klantbeoordelingen voor VEVOR Pop-Up Paviljoentent, pop-up tent met 6-zijdige luifel, zonnescherm met 6 verwijderbare privacyschermen en gaasramen, 3,6 x 3,6 meter, snel op te zetten tent met muggennet, legergroen

Groen 3.66x3.66 m

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Ingrid Gentsch Ingrid Gentsch
Defekte Ware geliefert
Bruin 1.83x1.83 m
Defekte Ware geliefert  1
Mir wurde ein defektes Zelt geliefert das Netz hat ein Brandloch ich habe das sofort reklamiert aber habe keine Antwort erhalten wie der Fall jetzt weitergeht da ich mit Klarna bezahlt habe habe ich dort Käuferschutz beantragt und hoffe der Fall wird für meinen Gunsten entschieden denn das kann ja wohl nicht sein bei Reklamation bekommt man hier einfach keine eindeutige Antwort mehr nur eine Gegenfrage ob das Paket auch kaputt war das ist sehr enttäuschend
2 mensen vonden dit nuttig
Antwoord van de klantenservice: Wir haben Ihre Anfrage zu diesem Problem erhalten. Unser Kundenservice-Team wird sich innerhalb von 24 Stunden mit Ihnen in Verbindung setzen und Sie unterstützen, bis Ihr Anliegen vollständig geklärt ist. Bitte behalten Sie den Status Ihrer Anfrage und die E-Mail-Benachrichtigungen im Auge.
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ref ref
Bad Quality and bad service!
Groen 3.05x3.05 m
Bad Quality and bad service! 1
There are holes in tge fabric! stitching is poor. misaligned Velcro does not line up Courier did not deliver to my home I had to go to another town to pick up my package and it was damaged. Vevor support will promise you everything, but provide nothing.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Kimberly Brandt Kimberly Brandt
Mrs.
Bruin 3.6x3.6 m
Junk, only used 3 times. Leaked, and broke after the 2nd time. Was able to rig it up for the 3rd time super disappointing.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Ce Stanley Ce Stanley
cedrs2@hotmail.com
Groen 3.66x3.66 m
25112300977322531787 I have not been able to write a review as we have not opened the box yet. The package was delivered by FedX to the wrong address. Now, it’s sitting in a on heated garage until we can open it. Question: if there’s any problem will we still have an option to review or get replacements if needed? FedX dropped that huge box off at a health care facility and we were fortunate they found us…not impressed! I would prefer to discuss this review in person on a phone so I know management is taking this report
1 mensen vonden dit nuttig
Antwoord van de klantenservice: Thank you for sharing your feedback. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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James Steele James Steele
Homeowner
Bruin 3.6x3.6 m
Works ok .. if it is windy it tends to collapse on itself easier than another model I purchased
0 mensen vonden dit nuttig
Antwoord van de klantenservice: "Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.Please be informed that we have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages."
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He-ho-ha He-ho-ha
1st impressions!
Bruin 3.6x3.6 m
It’s plus is the ease of set up. It was up inside of 1 minute minus staking it down as recommended to protect from wind! I bought this brand for 2 reasons which upon my initial search I read in its description, made in USA & it mentioned about something “metal” inside the tent. Both were false - was made in China (quality issues likely) and there was were no metal poles as I mistakenly believed, they were fibreglass which crack easily with time. A critical seem around the dome was only single stitched, quality would have had double stitches. Also the center strap to pull down & collapse the dome for packing was not on the inside where it should be but on the outside top of the dome. I reversed it but wasn’t easy to retread it, took about 30 minutes trying to align the strap bolt thru the center hole.
1 mensen vonden dit nuttig
Antwoord van de klantenservice: We are truly sorry that you encountered issues while using the product—we apologize for failing to provide you with a smooth experience of its functions. Please refer to the existing product manual on the product detail page and the online usage tutorials first. Rest assured, if these resources do not resolve your problem, We've already created a ticket to follow up on this for you to make sure there aren't any outstanding issues.
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ELee ELee
Poles cracked with first set up
Bruin 1.83x1.83 m
Fiberglass poles cracked first time we set it up leaving splinters in my son’s hand. Difficult set up. Also had a lot of difficulty with UPS shipping, was told tent was being returned to Vevor warehouse but it showed up a week later after I’d found an alternate tent locally.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear valued customer,We sincerely apologize for the unsatisfactory logistics experience you encountered.We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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Marshall Munson Marshall Munson
camper
Bruin 3.6x3.6 m
1st use was a hot sunny couple of days and the screen tent worked well. 2nd use was camping with the family last weekend. It rained 2 nights. We moved everything into the tent to keep it dry. The entire seam between the roof and sides of the screen tent leaked profusely. A lot of equipment was wet in there. The roof also leaked somewhat, but the seam was terrible. It should have been factory seam taped. Other seams are taped. The side panels worked well keeping rain from coming in the sides. Disappointed in the lack of sealer around the roof/side seam. The size is great and setup was easy. If not for the soaking inside, it would be a great screen tent.
1 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear valued customer, Thanks for sharing your concerns. We apologize for the trouble. Visit our "Contact Us" page for help. Our after-sales team will assist quickly. Appreciate your understanding.
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Ronald olwig Ronald olwig
Screen tent
Bruin 3.05x3.05 m
There was a rip in one of screens. I contacted customer service. They told me to sew it.
1 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear valued customer, We thank you for your feedback. Sincere apologies for any inconvenience this may have caused. Our after-sales team will assist quickly if you visit our "Contact Us" section online. Thank you for your understanding.
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Nicky popplewell Nicky popplewell
Mr
Bruin 3.81x3.81 m
Well I just opened it out of the box and opened it up. First thing I noticed was a couple wear marks through the nets. Right by one of the poles. Then I seen a couple small holes in the fabric. I did just submit a return, let’s wait and see how it gets handled.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear valued customer, we appreciate your patience and cooperation. Right now, we're working hard to address your concerns and come up with a satisfactory solution. Keep an eye on your ticket and email for updates. Feel free to reach out if you need more assistance.
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