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VEVOR Transportkar, Tuinkar met eenvoudig te monteren stalen frame, Tuinkar met omvormbare 2-in-1 handgreep, Multifunctionele kruiwagen met een laadvermogen van 680 kg, Banden van ca. 33 cm

Klantbeoordelingen voor VEVOR Transportkar, Tuinkar met eenvoudig te monteren stalen frame, Tuinkar met omvormbare 2-in-1 handgreep, Multifunctionele kruiwagen met een laadvermogen van 680 kg, Banden van ca. 33 cm

680 kg

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John R Allen John R Allen
Not worth the money
544 kg
The wagon overall is good quality however the wheelbase is too close together ifthe load is not distributed it will flip over. I wouldn't purchase this item again.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product. Your comments are very valuable to us, and we will make sure to share them with our quality team for improvement. We truly appreciate you taking the time to let us know, as it helps us continue to improve our products.
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JILL Russi JILL Russi
Customer
680 kg
I have been extremely frustrated with this entire purchase from start to finish. From the moment I assembled the garden cart, it has not worked correctly. The cart will not latch properly, and as soon as I try to go uphill it falls backward, making it completely unusable and unsafe. I contacted customer support and followed the instructions they provided to try to fix the issue, but those steps did not resolve the problem at all. The cart still will not latch and cannot be used for its intended purpose. After explaining that the product is defective and unusable, I requested a refund. I was then offered a refund of $21 for a cart that cost me almost $200. That response was incredibly disappointing and does not come close to addressing the issue. I expected a functional product and reasonable customer service. Unfortunately, I received neither. Based on my experience, I would not recommend this cart or this company.
1 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear valued customer, We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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Nate Nate
Missing parts
680 kg
I received this cart and it had a missing part 1 month ago and still trying to get a replacement part . Do Not know if will ever get to use the cart for my business.
1 mensen vonden dit nuttig
Antwoord van de klantenservice: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Joseph Joseph
Customer
680 kg
They sent the wrong one, ordered the 1500lb version, they sent the 600lb version.
2 mensen vonden dit nuttig
Antwoord van de klantenservice: Thank you for sharing your feedback. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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Micheal McCalvin Micheal McCalvin
Disappointed
363 kg
Quality lacking for the money spent
1 mensen vonden dit nuttig
Antwoord van de klantenservice: "Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better."
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Kimberly Kimberly
Nice cart TERRIBLE tires
544 kg
The instructions were terrible for this but once together it is a nice cart except for the tires. They went flat in the first use and they can’t be filled. You can hear air rushing out when trying to put air in them.
1 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear valued customer, Thank you for your feedback. Please accept our apologies for any trouble. Our after-sales team is available for quick support via our online "Contact Us" page. We truly appreciate your understanding.
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Daniel Robertson Daniel Robertson
Mr
680 kg
Damaged. Sent me tube to get tire fixed. Additional costs involved in replacing tube and repairing tire.
2 mensen vonden dit nuttig
Antwoord van de klantenservice: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. We’ll pass your feedback to the relevant team to make necessary optimizations. If we need more details to look into this further, we’ll create a ticket to follow up with you. Thanks again for your valuable input!
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John John
Homeowner
363 kg
I purchased this cart to bring firewood from my garage into my home. I had two issues. First, one tire arrived flat and wouldn't hold air. I pulled the tube and found the hole at the base of the valve stem where it contacted rough metal on the rim. Second, the dimensions given for the width between the two tires only applies to the front wheel - the back wheels extended out three more inches and prevented the cart from being wheeled though my door. I bought four new flat-free tires with a narrow hub and fixed both issues. My first disappointment with a Vevor product.
4 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear valued customer, Thank you for bringing your worries to our attention. We’re sorry for any hassle created. For additional assistance, go to our "Contact Us" page online; it’s in the bottom navigation bar. Use this section to submit a ticket for unresolved issues—our after-sales team is ready to help quickly. We appreciate your understanding.
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Blake Blake
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Poly-272 kg
this is my first purchase it is hard to give any good remarks because i can not put it together because i did not get all the nuts & bolts ask for them but just got a lot of runaround about sending pictures why do they need pictures when i told them what was missing i am older and do not know how to do all of those kind of things on a computer i was looking at a lot more items but having a hard time with the the help i received on first purchase they know what i bought they know what i needed but still gave me the runaround come on it is just a bag of nuts & bolts ( TOTALLY RIDIC ULOUS ) IF YOU ARE OLDER AND NOT GOOD WITH A COMPUTER AND DO NOT HAVE HELP THINK TWICE KNOW I HAVE TO DRIVE 40 MILES TO BUY NUTS & BOLTS (B---S---)
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear valued customer,we’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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Stan Stan
Faltaron piezas
544 kg
Faltaron piezas 1
Estoy bastante descontento, aunque el carro no tiene mala pinta, pero a la hora de montarlo me di cuenta que me lo enviaron sin dos piezas de metal, es algo normal que puede ocurrir, pero mi descontento viene en que habré escrito ya como 10 e-mails y mensajes para que me lo envíen para montarlo, pero siempre la respuesta es en uno o dos días le contestaremos y nadie me contesta, hay que tener bastante cuidado en pedir en esta página
3 mensen vonden dit nuttig
Antwoord van de klantenservice: Hemos recibido su solicitud de soporte sobre este problema. Nuestro equipo de atención al cliente le dará seguimiento en un plazo de 24 horas y continuará ayudándole hasta que se resuelva por completo. Por favor, esté atento a las respuestas a su solicitud y a las notificaciones por correo electrónico.
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