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VEVOR Tuinkar, Tuinkar met eenvoudig te monteren stalen frame, Kantelbare transportkar met omvormbare 2-in-1 handgreep, Multifunctionele kruiwagen met een laadvermogen van 360 kg, 255 mm banden

Klantbeoordelingen voor VEVOR Tuinkar, Tuinkar met eenvoudig te monteren stalen frame, Kantelbare transportkar met omvormbare 2-in-1 handgreep, Multifunctionele kruiwagen met een laadvermogen van 360 kg, 255 mm banden

363 kg

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248 beoordelingen
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Vertaald
Zie origineel
Micheal McCalvin Micheal McCalvin
Disappointed
363 kg
Quality lacking for the money spent
1 mensen vonden dit nuttig
Antwoord van de klantenservice: "Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better."
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John John
Homeowner
363 kg
I purchased this cart to bring firewood from my garage into my home. I had two issues. First, one tire arrived flat and wouldn't hold air. I pulled the tube and found the hole at the base of the valve stem where it contacted rough metal on the rim. Second, the dimensions given for the width between the two tires only applies to the front wheel - the back wheels extended out three more inches and prevented the cart from being wheeled though my door. I bought four new flat-free tires with a narrow hub and fixed both issues. My first disappointment with a Vevor product.
4 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear valued customer, Thank you for bringing your worries to our attention. We’re sorry for any hassle created. For additional assistance, go to our "Contact Us" page online; it’s in the bottom navigation bar. Use this section to submit a ticket for unresolved issues—our after-sales team is ready to help quickly. We appreciate your understanding.
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Deborah Seffinga Deborah Seffinga
Parts missing
363 kg
Never got to put together. Went back and forth with VEVOR messaging but no progress. Being told parts would be sent in so many business days but then nothing. More back and forth emails promising to speak to some other department in their business. Still nothing! Been a month and a half maybe longer. I asked Paypal for my money back and at least got refunded. The VEVOR box still on my porch so now what do I do with a yard wagon without a vital piece. I will absolutely never purchase a VEVOR product. I just recently got an email telling me they were shipping my "Motherboard" to me!?!?!? I emailed back, the left hand knows not what the right hand is doing I never ordered a motherboard and I let them know what pieces were still missing that I never got now the only thing I get from them is advertisements for more stuff that I probably wouldn't ever get. " Nope I've had enough of a VEVOR thank you very much!'
3 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Florian Florian
.
363 kg
Kippfunktion löst bei geringer Belastung von selbst aus. Ladung fällt dann unkontrolliert hinten runter. Unbrauchbar
1 mensen vonden dit nuttig
Antwoord van de klantenservice: Wir haben ein Ticket für Sie erstellt, um den Status Ihres Anliegens zu verfolgen. Unser Kundenservice-Team wird Sie per E-Mail kontaktieren und Sie über den Stand der Dinge informieren, bis das Problem gelöst ist. Bitte prüfen Sie Ihren Posteingang regelmäßig auf unsere Nachrichten.
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Vertaald uit Duits
Zie origineel
Grelet Grelet
Impossible a monter
363 kg
Colis perdu puis dans un état pitoyable,manque des vis. On me propose dame me renvoyer les vis.....puis au bout d'un moment on me dis ,les vis sont perdus voulez vous un geste commercial ? N'ayant pas vraiment le choix. Du coup a moi d'aller chercher les vis. Pour un article de ce prix là , un sav efficace aurait été apprécié Du coup pas encore monter a voir l'utilisation quand il le sera.
1 mensen vonden dit nuttig
Antwoord van de klantenservice: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Vertaald uit Frans
Zie origineel
Jenn Jenn
Consumer
363 kg
Although it came with a large Crack in the dump, Vevor gave me a full refund. Overall, good customer service and quality. I believe they just need to do better at insulating their products for shipping.
2 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear valued customer,We sincerely apologize for the unsatisfactory logistics experience you encountered.We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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Vertaald uit Engels
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david david
owner
363 kg
it came with a flat all I can say is my time with Vevor will be short-lived. Customer service sucks that's all i got to say shoulda sent it back they are lucky i didn't charge back they were supposed to send me parts 3 weeks it takes then they said sorry and offered me 20 dollars I'm totally disgusted with the whole thing so be prepared if anything is wrong bye the way i still have a missing pool reel great prices are one thing But customer service is another
2 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear valued customer, Thanks for sharing your concerns. We apologize for any trouble this has brought you. For further help, visit our online "Contact Us" page, located in the bottom navigation bar. Submit a ticket there for unresolved matters, and our after-sales team will resolve them promptly. Thank you for your understanding.
Vertaal de recensie naar Nederlands
Vertaald uit Engels
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David Solomon David Solomon
Owner
363 kg
Would love to give a review, however it came damaged and I can't use it! It was very disappointing because it was to be a Christmas present for someone and I had to buy another one that I really didn't like.
2 mensen vonden dit nuttig
Vertaal de recensie naar Nederlands
Vertaald uit Engels
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