Klantbeoordelingen voor VEVOR elektrische aanhangwagenkrik, 2267 kg, camperaanhangwagensteun met 7-polige stekker, handmatige kruk en krikafdekking, hefhoogte 255-860 mm, voor aanhangwagens, campers en caravans, zwart

It doesn’t come with mounting bolts. What a pain in the ass!! After finding the proper bolts to mount the jack. I used it twice and the 7 point plug quit working. It has loose wires in the plug because if you pinch the wires just right behind the plug it will work. I have been happy with most VEVOR items but not this Jack. Here comes the 50 AI generated emails asking for pictures of the packaging and crap that has nothing to do with not supplying bolts or the plug being bad from the start…..and no I am not tearing it off and sending it back. It will be easier to replace the plug and move on from VEVOR.

The box looked fine until I opened it and found the top was cracked and the tabs where broken still haven’t heard what they are supposed to do

Broke with in a few months

Received yesterday and did not work

Works when It wants to. Not the usual quality i come to expect from vevor.

Unfortunately the unit I purchased after install and troubleshooting did not work. I responded to customer support and I returned the Product and I am waiting for full refund. Very disappointed that this product did not work out as I was looking forward to this and other products I was looking to buy.

I installed this electric trailer jack easily. I plugged it into my truck connector, hooked up trailer to truck, moved the trailer, and it worked one time. Smelled like electrical burning. I had to use the hand handle to unhook it from my truck. I submitted a request for replacement and have gotten the run around. My choices were; 1. Technical Support: Upon receiving photos or videos, our engineers will analyze the issue and provide a professional solution. 2. Free Replacement: Return the original product, and we will send you a brand-new replacement. (If you choose this option, please confirm if you need to update your shipping address.) 3. Return and Refund: We can provide a prepaid return shipping label so you do not incur any shipping costs; we will issue a full refund once the return is confirmed. I was requested to send pictures and videos to show the issue. I sent two videos, one in .mov and the other in mp4, and I received an email after each video was sent saying that Vevors technicians could not open either video. So I am stuck with having to pay for shipping to send the jack back and when they decide that it doesn’t work, they will send me another one. Or return and refund, with this option VEVOR will send me a return shipping label. Why can’t they do that for a replacement? I am a new customer of VEVOR and this doesn’t sit well with me. I had heard VEVOR was a good product but their customer service sucks! I have yet been able to talk to a customer service representative, only the bot answering the questions and replying for the technician. If there is a question they have, VEVOR has my contact information and can call me. ORDER# 26091200964514178645 TICKET ID# 460874904662016

I used it on a car trailer and it only lasted about 3 months. Both the switch and the light failed due to rain water.

The item arrived with no visible damage but the would not turn on and the plug was rattling. I HAVENT HAD TIME TO FIX IT YET

I ordered this exact jack, one that was compatible with a 7 pin plug. What ordered was the the direct 12v version so I had to wire it directly to my battery. It certainly wasn’t what I bought or wanted but I guess the jack is okay.