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VEVOR Tentgarage, 4 x 8 x 3,15 m, Garagetent, Carport met stalen frame en dak, Autotent met afneembare zijwanden, Multifunctionele overkapping voor pick-up trucks, boten, auto's en tractoren

Klantbeoordelingen voor VEVOR Tentgarage, 4 x 8 x 3,15 m, Garagetent, Carport met stalen frame en dak, Autotent met afneembare zijwanden, Multifunctionele overkapping voor pick-up trucks, boten, auto's en tractoren

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Phil Kurek Phil Kurek
Box # 3 or refund
I have only received boxes 1 and 2, still waiting for box number 3. So I’m not satisfied. Can’t get a response about where the 3rd box is. I don’t have everything to assemble so it is pretty much useless. I would like to get a refund.
2 mensen vonden dit nuttig
Antwoord van de klantenservice: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Jeremy Davis Jeremy Davis
Works good!
Shed works great for the money. Can be built more permanent or more moveable. No issues!
0 mensen vonden dit nuttig
Antwoord van de klantenservice: "Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Thank you for your valuable feedback,it helps us improve and continue serving you better."
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Gabriela Gabriela
20x24 Outdoor Carport
This is a great product except the roof leaks at the seams even though we used the adhesive weather stripping. It took almost a whole day to build and then we found out that one of the boxes was missing with the roof panels. It would have been nice to be notified that the box was sent back by the shipping company do to damage. Other than that the service team was very nice to deal with and I am happy with the overall product. The leaking will need to be addressed.
3 mensen vonden dit nuttig
Antwoord van de klantenservice: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Julien Julien
Collapsed under the first snowfall
Collapsed under the first snowfall  1
Collapsed under the first snowfall. The roof beams bent and the metal sheet sheared right off. Plus, the ridge lines are in the wrong direction to avoid snow buildup.
18 mensen vonden dit nuttig
Antwoord van de klantenservice: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Joel Joel
owner
Instruction were poor, materials were good, roof panels are difficult to install straight because there many and short pieces
7 mensen vonden dit nuttig
Antwoord van de klantenservice: We are truly sorry that you encountered issues while using the product—we apologize for failing to provide you with a smooth experience of its functions. Please refer to the existing product manual on the product detail page and the online usage tutorials first. Rest assured, if these resources do not resolve your problem, we will create a ticket to follow up on this issue for you.
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Kelly Kelly
Lasted one month only
Lasted one month only 1 Lasted one month only 1 Lasted one month only 1 Lasted one month only 1
Not for Canadians. The metal roofing goes in the wrong direction. Yes I removed the snow load regularly. This was from just one storm. Not stable, not strong, not for Canadians.
28 mensen vonden dit nuttig
Antwoord van de klantenservice: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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rick rick
missing in action
never ever received it
1 mensen vonden dit nuttig
Antwoord van de klantenservice: We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.    Also we sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
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rick rick
missing in action
I never received it
1 mensen vonden dit nuttig
Antwoord van de klantenservice: We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.    Also we sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
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John John
Not made for Canadian Winters
First winter with this unit and roof has buckled under snow load, not a snow load that I would consider untypical for Canada. Price was right, but just can't handle snow loads that we get here in Canada.
4 mensen vonden dit nuttig
Antwoord van de klantenservice: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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hotrod hotrod
mr
materials appear to be good quality. The manual is an absolute joke! lack of clear description and instructions
2 mensen vonden dit nuttig
Antwoord van de klantenservice: We are truly sorry that you encountered issues while using the product—we apologize for failing to provide you with a smooth experience of its functions. Please refer to the existing product manual on the product detail page and the online usage tutorials first. Rest assured, if these resources do not resolve your problem, we will create a ticket to follow up on this issue for you.
Vertaal de recensie naar Nederlands
Vertaald uit Engels
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