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VEVOR Tentgarage, 4 x 8 x 3,15 m, Garagetent, Carport met stalen frame en dak, Autotent met afneembare zijwanden, Multifunctionele overkapping voor pick-up trucks, boten, auto's en tractoren

Klantbeoordelingen voor VEVOR Tentgarage, 4 x 8 x 3,15 m, Garagetent, Carport met stalen frame en dak, Autotent met afneembare zijwanden, Multifunctionele overkapping voor pick-up trucks, boten, auto's en tractoren

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addcolorsltd addcolorsltd
UPS
Vevor great. Have bought multiple items. Problem on anything big like metal car shelter is not vevor it’s delivery from UPS. Boxes destroyed. All panels marked up .vevor did do there best . To help. But it will cost me more in time and material to res spray damage. UPS should be held responsible in my opinion.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.    Also we sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
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Scott King Scott King
Farmer
Overall this carport is okay, but I have some disclaimers for anyone buying it. Firstly, the instructions are not appropriate-- it suggests that you build the top/roof with all the metal roofing on the ground first and then simply lift it onto the legs, 8 or so feet in the air. With the roof built this way it would weigh 3-400 pounds and be 20*24 feet, lifting it without machinery would be dangerous and very challenging. I ended up affixing the roofing afterward via ladder The frame itself is a bit weaker/more flimsy than I would have hoped for -- the collar ties for the hoops are quite short, and their attachment solution is prone to bending and potentially failure. The roof does give it more strength by tying everything together, but I still feel it has too much flex for my liking. I would recommend adding some wind bracing and longer collar ties to help with this. Finally, the attachment solution for the grounding of the unit; it's clearly designed to be placed on a concrete slab, because the provided anchors do very little for gravel or wood -- I will have to manufacture something to manage the swaying of the unit that works in a non-concrete setting. This unit was inexpensive compared to other carports of this style, and so I can't be too hard on it, but these are issues I encountered during the build and felt compelled to address them.
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Antwoord van de klantenservice: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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simcoemarine.service simcoemarine.service
Not reinforced enough very thin wobbles
Very weak I wouldn’t order spend more money get a better one.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Roland Barth Roland Barth
Selber abholen oder nicht kaufen!
Selber abholen oder nicht kaufen! 1 Selber abholen oder nicht kaufen! 1 Selber abholen oder nicht kaufen! 1 Selber abholen oder nicht kaufen! 1
Kam in völlig zerrissenen und geflickten Paketen an, an den Dachblechen sind die Ecken umgebogen. Mal sehen ob sich das zusammensetzen lässt. Ein Witz das in dieser Form/Verpackung per Paketdienst zu versenden. Außerdem: Die Pakete sind für einen Paketdienst-FahrerIn unmöglich zu handeln, viel zu schwer. Alles zusammen: Ein Witz! ———————————————- Nachtrag: Die angebotene Kulanzlösung sah noch vor ich müsste für Refundierung das Produkt „unbrauchbar“ machen. Also noch über Stunden Bleche und Profilrohre zerschneiden, und 150kg Alteisen entsorgen?! Man kann nur dem Kopf schütteln…
4 mensen vonden dit nuttig
Antwoord van de klantenservice: Wir haben ein Ticket für die weitere Bearbeitung dieses Anliegens erstellt. Unser Kundenservice wird Sie per E-Mail kontaktieren und Sie über den Fortschritt auf dem Laufenden halten, bis das Problem gelöst ist. Bitte überprüfen Sie Ihren Posteingang zeitnah auf unsere Nachrichten.
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Joel Brisson Joel Brisson
Acheteur
Acheteur 2 Acheteur 2
J’ai fini de monter le garage Je ne conseille pas d’acheter se garage Car la tôle est mal orienté lors de grosse pluies l’eau s’accumulent et s’infiltrent entre les tôles et ça coule malgré le tape entre Je dois acheter du silicone et le mettre entres les tole En plus il y a un écart entre les tôles sur l’horizontal Je suis rendu a 45$ de silicone et j’ai pas finis
7 mensen vonden dit nuttig
Antwoord van de klantenservice: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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markre markre
Leaks water
Purchased this shelter in July. It took me 3 days to put it up, had to use a tractor and long 2x4s on one side to lift it up. Followed the instructions including placing the sealant tape between the roof panels. The result is a useless shelter, leaking water on every seam of the horizontally placed roof panels! This was a absolute disastrous decision to buy this shelter. $ 900.00 dollars wasted, and i do not know how to return it, will not have the time to disassemble it and all the shipping material is gone by now! Big mistake!
1 mensen vonden dit nuttig
Antwoord van de klantenservice: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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dav_gaud dav_gaud
Incomplete delivery
I only received boxes 1/3 and 2/3. I asked for a refund and Vevor refund me only 1/3 of my purchase. So I can’t assembly my purchase I’m missing a complete box to make the assembly. My first and my last purchache on Vevor. I paid 915$ with taxes , I got 305$ in refund …. So I paid 610$ for two boxes on 3 and I can’t do anything with that. Reallly desappointed
2 mensen vonden dit nuttig
Antwoord van de klantenservice: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously.  Thank you so much for speaking up—your input is key to helping us fix this and do better. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
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Wail Elbashir Wail Elbashir
Horrible customer service, stay as far as you can
The worst customer service ever. If it happens that you have any problem, these guys are willing to take you in swings until you get dizzy. I think their customer support are well trained on taking their clients on a roller coaster. I have an issue pending with them since July 7th. I purchased a carport and they failed ti deliver all the 4 boxes. I had to dispute the transaction with my bank eventually. Horrible customer service. I'm sure will not come back and I advice you to go spend your money with a company that cares. They are even asking me to dispose the items I received myself which definitely comes with cost as well. Please if you are willing to spend over 1000 CAD put little extra and go shop far away from here. I know about how banks work so I could stop and dispute my transaction and I really dont want anyone to experience what I have gone through with these guys. They simply dont give a .... you know the rest.
3 mensen vonden dit nuttig
Antwoord van de klantenservice: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously.  Thank you so much for speaking up—your input is key to helping us fix this and do better. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
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satcom satcom
Be careful when ordering something that consists of more than one piece.
All parts didn’t arrive. Had to fight over email for a week to get my money back. Still didn’t receive it all. Was offered a partial refund instead. I even purchased shipping insurance.
2 mensen vonden dit nuttig
Antwoord van de klantenservice: We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.    Also we sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
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Seppo Heinonen Seppo Heinonen
De gebruiker heeft geen schriftelijke opmerkingen achtergelaten.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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