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VEVOR Carport, 3,65 x 6,09 x 3,02 m Autohoes, Tentgarage met verwijderbare zijwanden en deur, Autooverkapping, UV-bestendig en waterafstotend, All-Season bescherming voor auto en boot, Wit

Klantbeoordelingen voor VEVOR Carport, 3,65 x 6,09 x 3,02 m Autohoes, Tentgarage met verwijderbare zijwanden en deur, Autooverkapping, UV-bestendig en waterafstotend, All-Season bescherming voor auto en boot, Wit

Wit 3.65x6.09*3.02 m

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Joe Joe
Didn't last a week
I got this 12x20ft tarp shed because Harborfreights 12x20ft sheds were out of stock at my local store and this vevor one was like $100 cheaper. If you have a choice between the 2, just get the Harborfreight one. I like some of vevor's stuff but this tarp shed was a huge disappointment.
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Antwoord van de klantenservice: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product. Your comments are very valuable to us, and we will make sure to share them with our quality team for improvement. We truly appreciate you taking the time to let us know, as it helps us continue to improve our products.
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Lazaro Rodriguez Lazaro Rodriguez
Useless canopy
Grijs 3.65x6.09*3.02 m
Lied about date of delivery. Canopy should have been delivered on January 3rd. Here we are January 15th, almost 2 weeks from promised date. My wife and me froze up at our little pop-up stand for two weekends straight due to no delivery. It’s really unusual for yall not to reach out whenever there would be delays. I had to contact yall first before I got any answers. I don’t mind the cold but I’m not putting my wife through the same conditions that I can handle due to negligence in yalls part.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Todd Schlemer Todd Schlemer
Danger
Grijs 3.65x6.09*3.02 m
Well it all started with the shipping the tubes were bent and the package was completely demolished tried to get the delivery service to come back and pick it up and send back to vevor with no success on that so I straightened the tubes and installed in it was up a week and survived a heavy snow storm then the following week had high winds with gusts up 50mph needless to say the poles snapped which completely demolished the structure and the cover when the 2 poles snapped it created a wave effect in the wind which lifted up 20 feet in the air pulling all 24 inch tent stakes out of the ground so now I have a pile of junk which I can't do anything with now I went above and beyond the install paying over 40.00 more for good anchors would not recommend this product it was bad before I purchased it it from the start
1 mensen vonden dit nuttig
Antwoord van de klantenservice: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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gilles gilles
QUALITEE MEDIOCRE
Grijs 3.05x6.09x2.87 m
LA QUALITEE DES BACHES EST NUL ET LES TUBES TOUT TORDU
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Antwoord van de klantenservice: Nous vous présentons nos plus sincères excuses pour la gêne occasionnée par notre produit. Nous comprenons parfaitement la frustration qui peut résulter d’un dysfonctionnement lors de l’utilisation. Nous nous engageons à traiter cette question rapidement. Nous vous fournirons une mise à jour concernant votre problème par e-mail ; veuillez avoir la gentillesse de vérifier votre boîte de réception pour toute correspondance ultérieure.
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JOAN JOAN
OWNER
Grijs 3.05x6.09x2.87 m
Not a good product at all within the first two days the wind was blowing around 60 kph and it flipped and the poles bent. (and it was tied down) the back tarp is missing grommet holes. And also the velcro was put on backward one on the sides for the door
2 mensen vonden dit nuttig
Antwoord van de klantenservice: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Laren Williamson Laren Williamson
Purchase with Caution!
Grijs 3.05x6.09x2.87 m
Item was sent without front door to begin with and even being staked down properly minor wind folded this practically in half when it caught. Maybe if it had come as described this may not have happened.
1 mensen vonden dit nuttig
Antwoord van de klantenservice: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Jed Schmitt Jed Schmitt
Damaged upon arrival
Grijs 3.65x6.09*3.02 m
Very disappointed, the metal tubes for the roof were bent when I received it. I wanted replacement tubes or to return the entire carport. Customer Service wouldn't send new tubes and only offered me a $40 partial refund. Now I'm stuck with a junk carport that won't support any snow load here in Western Montana.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Wayne Wayne
mr
very unhappy with this company. have tried to return product or get parts that were missing. cant get ahold of people to help me
0 mensen vonden dit nuttig
Antwoord van de klantenservice: We extend our sincerest apologies for the inconvenience caused by our product. We fully comprehend the frustration that may arise from experiencing a malfunction during use. We are dedicated to addressing this matter expeditiously. We will provide an update regarding your issue via email; please be so kind as to check your inbox for further correspondence.
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Chris Chris
Not happy
I was built good just blew away in 75 miles an hour wind 4 weeks after installation
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Antwoord van de klantenservice: Dear valued customer, Thanks for your message regarding these concerns. We apologize for the trouble this has led to. To get further help, visit our "Contact Us" page online—look for it in the bottom navigation bar. Submit a ticket here for unresolved matters, and our after-sales team will assist promptly. Thank you for your understanding.
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Greg Scott Greg Scott
Bad customer service
I tried to change my order to the 12x20 within 5 hours. They said it had shipped. It took a week longer than the promised delivery date to arrive. I would not recommend..
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Antwoord van de klantenservice: Dear valued customer, your patience and cooperation mean a lot to us. Our team is fully engaged in handling your concerns and is striving to come up with a solution that works for you. Be sure to regularly check your ticket and email to stay informed about the latest progress. For any more questions or support, feel free to get in touch.
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