Klantbeoordelingen voor VEVOR strandcabana, 2,4 x 2,4 m strandluifel met zijwanden, UPF 50+ zonbescherming, cabana met zandzakken, in hoogte verstelbaar en draagbaar zonnescherm voor het hele gezin en vrienden.
240x240 cm Khaki met witte strepen
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Funzionale e pratico, ma con finiture migliorabili
240x240 cm Khaki met witte strepen
Sono complessivamente soddisfatto dell’ombrellone acquistato da Vevor. Lo trovo molto funzionale, pratico e facile da montare e utilizzare. Per l’uso in spiaggia svolge bene il suo compito e offre una buona protezione dal sole.
Quello che mi ha deluso è la qualità delle finiture e l’attenzione ai dettagli. Ad esempio, il telo laterale può essere fissato solo da un lato, una soluzione poco pratica che ne limita l’utilità. Inoltre, la punta dell’ombrellone che serve per piantarlo nella sabbia si è rotta dopo meno di cinque giorni di utilizzo quotidiano, un problema che non mi aspettavo.
Nel complesso è un buon prodotto dal punto di vista della funzionalità, ma la qualità costruttiva potrebbe essere migliorata per renderlo più resistente e curato nei dettagli.
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Followup
240x240 cm Khaki met witte strepen
Hello Vevor customer service & support teams:
I am awaiting the credit offered for this product on my Cedit Card, as follows:
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VEVOR Customer Service
2026-08-01 UTC 00:35:03
Dear Customer,
Thank you for your patience.
We can assure you that your refund was successfully processed on our end. At this time the full processing period has not yet lapsed so we ask that you wait patiently as your financial institution completes the transaction.
We truly appreciate your understanding and we are grateful for choosing our company.
If you have any further questions, please feel free to contact us and we wish you a happy life.
Best regards,
VEVOR Supporting Team
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VEVOR Customer Service
2026-07-27 UTC 23:33:57
Dear customer,
Thanks for your reply.
We have initiated the refund of 78 CAD to your original payment account, it will arrive in your account within 3-15 working days, the process time depends on the card issuers, please wait in patience, thank you.
If you do not receive a refund by then, you can always tell us to check the status of your refund for you.
Thank you for your cooperation and understanding.
Please feel free to contact us if you have additional questions.
Sincerely,
VEVOR Support Team
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VEVOR Customer Service
2026-07-26 UTC 23:59:53
Dear customer,
Thank you for your continued patience as we work to resolve the issue regarding your order. We have carefully reviewed the situation and your request and unfortunately, we are not able to offer returns in this order.
We understand your perspective and are deeply committed to finding a solution that is both fair and reasonable for both parties. Given the specific circumstances surrounding this order, we have conducted a thorough assessment.
In the spirit of fairness and to show our commitment to your satisfaction, we are prepared to issue a goodwill gesture of a 78 CAD refund. We believe this is a significant and equitable resolution that acknowledges the concerns you've raised while also considering the costs we have already incurred.
Our Commitment to You: We value you as a customer and want to maintain a positive relationship. This gesture is made in good faith to amicably close this matter.
Thank you for your understanding. We hope this resolution is satisfactory and we look forward to the possibility of serving you more effectively in the future.
Best regards,
VEVOR
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Please advise the status!
Regards,
Steve Burns
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