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VEVOR Food Truck Raam 60"x36", Aluminiumlegering Food Truck Service Raam met 4 horizontale schuiframen, luifeldeur en trekhaak, tot 85 graden draaibaar serveerraam voor Food Truck

Klantbeoordelingen voor VEVOR Food Truck Raam 60"x36", Aluminiumlegering Food Truck Service Raam met 4 horizontale schuiframen, luifeldeur en trekhaak, tot 85 graden draaibaar serveerraam voor Food Truck

1552x943mm

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shane lewis shane lewis
Great window
Exactly what i ordered. Great product and customer service. I would happily suggest vevor to anyone looking for a service window.
0 mensen vonden dit nuttig
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Mahmoud Mahmoud
Skadad
1524x915mm 4 gaasvensters
Skadad artikel! Kundservice svarar ej! Rekommenderas inte
1 mensen vonden dit nuttig
Antwoord van de klantenservice: Vi har mottagit din supportförfrågan gällande detta ärende. Vår kundsupport kommer att följa upp ditt problem inom 24 timmar och fortsätta hjälpa till tills alla dina behov är lösta. Vänligen håll ett öga på svaren på ärenden och e-postmeddelanden.
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Destiny Destiny
Coffee Trailer Owner
915x610mm 2 gaasschermen
The windows leak from the hinges. I contacted VEVOR about the issue and they never got back to me, or tried to resolve the situation in anyway. The windows look great, and fit well they seemed like good quality until the leaking issue.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Concession window Concession window
Concession window for food truck
1524x915mm 4 gaasvensters
Concession window for food truck  3 Concession window for food truck  3
Item arrived damaged , quality is on the cheaper end I thought it would be better quality . It was an inconvenience receiving the item damaged a slit like cut on the top cover and some bending in the middle sliding screen frames . See pic below . It looks worse in person. Overall I give it 3 stars just cuse at least the glass was not broken , and the quality feels cheap but for now it will do . Also do not like that I could not speak to a rep for help on my issue. They only have chat to open a claim not much help .
0 mensen vonden dit nuttig
Antwoord van de klantenservice: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email . Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Tony Tony
Mr
Flyscreens were damaged and window part has scratches but functional
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Antwoord van de klantenservice: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Alyssa Alyssa
Vevor window
915x610mm 2 gaasschermen
I was not happy to find big deep scratches all over the windows plexiglass when it arrived as if it was used and someone else had scratched it and returned it and the it was shipped to me. I also don’t prefer the plexiglass outside I would rather the white plastic non see through cover for the screens. Overall would say it was a mediocre purchase and not extremely impressed.
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Antwoord van de klantenservice: Dear valued customer,We’re sorry for any inconvenience this has brought.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Várvizy Péter Várvizy Péter
Somogyszob
915x610mm 2 gaasschermen
A termék sérülten érkezett ,a reklamációra nem válaszolnak napok óta.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Megkaptuk a problémával kapcsolatos jegyét. Ügyfélszolgálati csapatunk 24 órán belül válaszol a problémájára, és addig segít, amíg minden igénye megoldódik. Kérjük, figyelje a jegyekre adott válaszokat és az e-mail értesítéseket.
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Rickey Henson Rickey Henson
Window
1524x915mm 4 gaasvensters
Received damaged, would not return, just want to offer me a partial refund to keep it.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Hi there! We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements.Also,we have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
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Laurie Nazaretian Laurie Nazaretian
First box sent-Damaged. Replaced but offered 0 compensation
I knew the product would be cheap, based on the price, but this is far below my expectations. The first box sent was not properly packaged and was damaged. They offered me $120.00 refund if I kept the damaged product! This is for a food truck with strict requirements on mesh to avoid bugs in the trailer so the mesh being damaged and outside of the track is not a small inconvenience…it defeats the entire purpose of the product. The second window was sent and appears to be damaged free but no compensation was offered for my time or inconvenience. I even have to dispose of the damaged window myself. I kept re-escalating requesting compensation and was provided with a sarcastic message back stating “I’m sorry we resolved your compliant by sending you a new window, no further compensation will be offered.” The company clearly sent me an open box item the first time and only offered me a partial refund to keep it and then sends a replacement that was finally properly packaged but no offer to make it up to the customer. Poor quality product and even worse customer service.
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Antwoord van de klantenservice: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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marcilio marcilio
Depaula
915x610mm 2 gaasschermen
arrived broken
0 mensen vonden dit nuttig
Antwoord van de klantenservice: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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