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VEVOR Slangwagen, 6096/9144 cm Tuinslangwagen met twee PU-wielen, handvat en robuuste netmand, slanghaspel, mobiele slangtrommel voor tuinbesproeiing, autowassen, 530x650x740 mm

Klantbeoordelingen voor VEVOR Slangwagen, 6096/9144 cm Tuinslangwagen met twee PU-wielen, handvat en robuuste netmand, slanghaspel, mobiele slangtrommel voor tuinbesproeiing, autowassen, 530x650x740 mm

61 cm 2 wielen Zonder opbergmand

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Danl Danl
Mr.
53 m 2 wielen Zonder opbergmand
I had a great deal of difficulty assembling this. The bolts would not go through the self locking nuts no matter what I tried. The bolts would go in just far enough to enter the threads of the nuts and go no further. Thinking that I had one bad nut or bolt, I tried other nuts and bolts with the same result. I ended up going to Lowe's and bought the same number of non locking bolts that came with the hose reel along with enough washers to fit the bolts. This was after I tried to contact VEVOR to ask what I might be doing wrong or to determine if I was possibly sent some defective self locking nuts. Of course, VEVOR had no Customer Support phone number . So I had to message them through a CHAT option to which I never received a reply. I then asked if VEVOR would refund me the costs of the nuts and washers I had to purchase to finish installing the hose reel if I sent them the receipts fro Lowe's showing what I had paid for them. Again, I received no reply from VEVOR. The hose reel works all right but because of the difficulty in assembling it and the extremely poor customer service that I received, I will never again buy anything from VEVOR.
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Antwoord van de klantenservice: Dear valued customer,We’re sorry for any inconvenience this has brought.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Burnzy693 Burnzy693
Purchaser
53 m 2 wielen Zonder opbergmand
Works well enough, have to pay attention when assembling and it’ll take an extra pair of hands, as it’s awkward. Fastening hardware is junk so be prepared to replace it to something more standard than the soft stuff supplied.
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Antwoord van de klantenservice: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Ciaran Boyle Ciaran Boyle
Mr
53 m 2 wielen Zonder opbergmand
It's nice and light so it's easy to move around and wind up the hose. However from what I can see it's only powder coated steel. I presumed it would be galvanized as well. I don't think it will last too long in an outdoor setting and the brass fitting leaks as well
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Antwoord van de klantenservice: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Jim  Langley Jim Langley
Mr
53 m 2 wielen Zonder opbergmand
It's not very easy to use and the handle is way too short when trying to transport from one place to another.
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Antwoord van de klantenservice: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Our aim is to offer quality products at affordable prices, and we truly value you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality, and we are always working to improve. If there is anything specific you feel could be better, or if you need further assistance, please visit our "Contact Us" page, which you can find in the bottom navigation bar of our website.You can submit a ticket there, and our customer support team will reach out to you via email with updates until your concern is fully addressed.
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David H David H
Home owner
Product is well built but not heavy enough to stay put when pulling the hose out. I used a 5/8 hose and it was just too much for the reel.
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Antwoord van de klantenservice: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Our aim is to offer quality products at affordable prices, and we truly value you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality, and we are always working to improve. If there is anything specific you feel could be better, or if you need further assistance, please visit our "Contact Us" page, which you can find in the bottom navigation bar of our website.You can submit a ticket there, and our customer support team will reach out to you via email with updates until your concern is fully addressed.
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Răzvan Răzvan
Mr.
91 m 4 wielen Met opbergmand
It is a quality product, mostly robust, except for the 4-wheel fastening system which is done through clamps. But the biggest problem with this product is the system of fittings provided. The 2 water inlet and outlet threads are on American standards (GHT / NH) which makes it impossible to use it in Europe where the thread standard is (G / BSPP). The thread pitch is simply different and they do not thread all the way into each other, causing water leaks. It was necessary to order 2 adapter fittings (3/4" GHT to 3/4" G male - female and female - male) from China, thus adding another 20% to the cost of the product. Also, the product came without an installation manual in the package. I scanned the QR code to obtain an electronic version, but there is no such electronic manual at the link provided. I managed to assemble the product without a manual, but for someone with less technical skills it may be difficult.
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Antwoord van de klantenservice: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Amando Garza III Amando Garza III
Owner
76 m 4 wielen Met opbergmand
Item is ok , somewhat light not very sturdy as others, tips over when pulling hose
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Antwoord van de klantenservice: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better. Please, if you need more help, please head to our ""Contact Us"" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
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Daniel Darcel Daniel Darcel
M.
53 m 2 wielen Zonder opbergmand
La conception est bonne mais la qualité de sa fabrication est mauvaise le rendant inutilisable sans faire de la plomberie et de la mécanique. Filletage de l'embout central, j'ai du le changer Filetages de la tige de renfort, impossible de la fixer correctement. Daniel DARCEL Ps je devrais en commander 2 autres !
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Antwoord van de klantenservice: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Tom Tom
Sorry Hose Reel
53 m 2 wielen Zonder opbergmand
Handle is way to short. I do not recommend.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Our aim is to offer quality products at affordable prices, and we truly value you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.We have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages.
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Tristan Schramke Tristan Schramke
Homeowner
61 cm 2 wielen Zonder opbergmand
Hose reel looks great, but unrolling the hose causes the reel to constantly tip over creating more work that what it's worth. Would highly recommend buying one that has four wheels so it is more sturdy.
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Antwoord van de klantenservice: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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