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VEVOR slanghaspel, 12 mm x 30 m, aan de muur te bevestigen slanghaspel, aan de muur te bevestigen slangbox met 9-sproeiers, automatisch oprolsysteem en 180° draaibare beugel

Klantbeoordelingen voor VEVOR slanghaspel, 12 mm x 30 m, aan de muur te bevestigen slanghaspel, aan de muur te bevestigen slangbox met 9-sproeiers, automatisch oprolsysteem en 180° draaibare beugel

30 m

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Disappointed User Disappointed User
Field Tech
I ordered this because it's advertised as heavy duty. It's anything but heavy duty. The first hose reel was installed and the hose split wide open within 10 seconds of running water through it. I was offered a replacement which I accepted but was shocked when the second hose split after 30 seconds under pressure. Not heavy duty or high quality.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Matt Eldred Matt Eldred
Ceo
Very disappointed in this purchase. It was too heavy for the new building and the packages were not opened. I attempted to return the items and purchase something free standing instead but was not allowed to return unopened purchase. Wife are a large company but will not purchase from vevor again due to their poor return policy.
0 mensen vonden dit nuttig
Elemam: Dear valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it.We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Regache Regache
Problème fuite
25 m
Voilà une semaine que j’écris au service client pour avoir de l’aide suite à la commande du dérouleur une fois tout installé une mise en place le dérouleur fuit à l’intérieur, il y a plus d’eau qui sort du dérouleur que du tuyau et je n’ai aucune réponse, c’est très compliqué d’avoir un service client
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Mark Santana Mark Santana
Buyer
Ordered the hose, and after 4 different times contacting Vevor I still never received the item
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Kevin Cornelius Kevin Cornelius
Leak
Nozzle leaked from day 1
1 mensen vonden dit nuttig
Antwoord van de klantenservice: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Marcie Parks Marcie Parks
Didnt last a year
Started leaking at connection point.
1 mensen vonden dit nuttig
Antwoord van de klantenservice: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Robert Robert
Owner
The half inch hose I can’t say nothing good about it. I used it two or three times each time I used it a new hole developed. I tore it apart and threw it in the trash and order another 5/8 inch one.
1 mensen vonden dit nuttig
Antwoord van de klantenservice: Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right.
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Thomas Thomas
Missing Component
I received only one nozzle and two of the four bolts to mount it on the wall. I believe this could be a return unit.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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Rouxel Rouxel
Enrouleur
25 m
Tuyau trop petit
1 mensen vonden dit nuttig
Antwoord van de klantenservice: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Junk, leaking out of box, no customer service, Junk, leaking out of box, no customer service,
leaked when turned water on.
Was sent and old white hose one, not the mew ones. Hooked it up and it is leaking inside, took video of it leaking on the 11 , all I get is we have created a ticket if you don't respond in 24hrs we will cancel the ticket. I have emailed back 5 times and that's what you get a robo text back its now the 23 and I am writing this review. go to a box store and at least you will have 30 days to replace, might be 10.00 more but, worth it in the long run.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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